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“Perfect service”

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Best Western Plus Boomtown Casino Hotel
Ranked #15 of 64 Hotels in Reno
TRUCKEE, USA
1 review
“Perfect service”
Reviewed February 27, 2014

The room was very clean and neat. In addition the service was excellent and all of the staff was very professional and helpful. Would definitely go back again. I preferred the rooms on the north tower as opposed to the south tower, they seemed more updated and clean. The only thing I would have liked to have was a working refrigerator and possibly a microwave.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

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Thank DONNA B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,430 reviews from our community

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Rating summary
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (127)
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English first
SANTA CLARA, USA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 27, 2014

the rooms are clean and the beds are so soft and comfortable i always sleep like a baby when i stay there and when its time to go home i hate to leave and my husband really really likes to stay there he always can not wait until we go back again and stay we always stay at least 3 days

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank PAMELA T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Applegate, California
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 27, 2014

We Love Boomtown. The staff are great, The rooms comfortable and spacious and clean. My son loves the free internet and the kids arcade where he can play for hours. The Bistro has good food, especially the specials at dinner. The deli has great pizza and the Mexican food restaurant has awesome tacos at a very reasonable price.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank 400terriw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VERDI, USA
1 review
Reviewed February 27, 2014

Check in was fast easy and simple
Room was clean and neat
Restaurants excellent
Floor servers fast and friendly
Access to shops is great and easy to find
The over all casino was very cleen and pleasing
Parking is plentiful and close
I recommend this casino to everyone young an d old
Kid friendly too

  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank BRUCE K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmichael, Usa
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed February 27, 2014

Perfect location, 7 miles from Reno. Most times stay 3 nights and go to Reno part of one day to walk around and go to pawn shops etc. Beds I felt were on firm side, but I must have needed that last weekend as I slept more straight hours and better than I have for a while. Comps are good. Has changed some from previous owners, but still enjoy staying there. Has a work out room for overnight guests. Miss the old steak house and hostess, however the restaurant in it's place has had very good food and selections so far. Always enjoy the concerts. To take a break from the slots and tables, take a walk around out side and over to Cabella's, look around in the gift shop, or go to the exercise room. Peet's coffee my husband always gets every day, I like the choc- carmel freddo, is like a milk shake!
Dealers and all staff always friendly. Host try their best to call you back asap. I do miss the 'old time slots" but that will not change, into the future we go!

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Barbara R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MODESTO, USA
Level 1 Contributor
3 reviews
Reviewed February 27, 2014

Waitress by the kids center was very rude she gave me a hard time. Other waitress where way awesome except that other bezzey! The rest of the casino staff was great :-) Machines where a bit stiff :-( Beds where awesome,shower curtain hooks were missing in one of the showers. Also they don't wipe down the toilet paper dispensers :-( very unsanitary.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank GRISELDA A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RIO VISTA, USA
1 review
Reviewed February 27, 2014

wonderful time at the boomtown, always have the friendliest dealers, waitresses , and personnel . Comps are always a plus in our decision to stay . We could stand to win a little more as we seem to lose more than at other places, machines could give it up a little more.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank JOHN S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Boomtown Casino Hotel

Property: Best Western Plus Boomtown Casino Hotel
Address: 2100 Garson Rd, Reno, NV 89439-8007 (Formerly Boomtown Hotel & Casino)
Phone Number:
Location: United States > Nevada > Reno
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Casino Hotel in Reno
#15 Business Hotel in Reno
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Boomtown Casino Hotel 2.5*
Number of rooms: 316
Official Description (provided by the hotel):
The newly renovated 316 guest rooms at the Best Western Plus(R) Boomtown Casino Hotel have plenty of space for rest and relaxation, featuring mountain and valley views. The rooms offer Serta(R) pillowtop beds, flat screen televisions, Wi-Fi access, a fridge, coffee makers and a microwave along with spacious bathrooms. All the casino action, entertainment and restaurants are just steps away. Great restaurants on-site include the new Steakhouse, Mel's Diner, The Famous Lobster Buffet, Market Fresh Deli, Baja Mexican and Peet's Coffee. There is non-stop gaming, nightly live entertainment, an indoor and outdoor pool, family fun center and clean and comfortable rooms are everything visitors need for a fun and relaxing stay. ... more   less 
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Also Known As:
Boomtown Hotel And Casino
Boomtown Nevada
Boomtown Nv
Boomtown Hotel Reno
Boomtown Hotel Casino

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