We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

“It was ok” 3 of 5 bubbles
Review of BEST WESTERN Plus Boomtown Casino Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
BEST WESTERN Plus Boomtown Casino Hotel
Ranked #16 of 65 Hotels in Reno
SACRAMENTO, USA
1 review
“It was ok”
3 of 5 bubbles Reviewed November 7, 2013

The stay was average room was ok wouldn't stay here again it seems the staff was rude the buffet lobster was salty and not worth the room had a odor it was just nasty the tv channels was difficult to adjust this was a crazy waste of a stay lessoned learm

  • Stayed November 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank NOVERN L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

3,182 reviews from our community

Traveler rating
    1,031
    1,043
    607
    289
    212
See reviews for
1,019
1,238
271
219
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
WILLITS, USA
1 review
1 of 5 bubbles Reviewed November 7, 2013

I come to NV about 5 to 6 times a year, I'm from northern Ca. and Boomtown is as far as I need to go to have a great time. Everyone treats my wife and I like family. We try to bring as many of our friends and family our little get-away spot to share the good times we have, and the staff has always helped provide us with excellent service.

  • Stayed November 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank CATHLEEN D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sparks, Usa
2 reviews
4 of 5 bubbles Reviewed November 7, 2013

Overall had a great time. Friendly and Helpful Staff. Above average selection of gaming slots. Just one issue your point system has absolutely no value. Gambled at least $1,000. and earned $1.00 in comp.points. Pretty embarrassing to even promote. Much greater value with the previous owners. Still I give the place a B+.. Keep striving, you can make an A.

  • Stayed November 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Joseph C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FAIR OAKS, USA
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed November 7, 2013

The Hotel was above average. The room was very nice and House Keeping was quick to bring the requested extra pillows. The only down side was at check out we went to Guest Services to check the lost and found for a pair of glasses and the individual there went to another location to check and was never seen again.

  • Stayed November 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank CHERYL M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CARMEL, USA
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed November 7, 2013

We had a great time and the staff was very friendly. The only time we had a problem was upon arriving, Told them we were checking in at valet parking and valet and baggage handler then into their room and didn't bother to come out again until we asked them for help.
The rooms were clean and very nice and quite.

  • Stayed November 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank GLORIA W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CONCORD, USA
1 review
5 of 5 bubbles Reviewed November 7, 2013

Thanks to having a Players Club Card, we received an offer we couldn't refuse. Three free nights at the hotel, discounts on meals at the restaurants, free play on our card to gamble, and other activities to participate in free of charge. Since we had not been on a weekend getaway for some time, we took advantage of the offer. Check in was easy, room was great and very comfortable, did O.K. on the slots and the cocktail servers were very attentive. Food at the Bistro and Buffet was great. We didn't win the slot tournament but sure had fun trying. Overall it was a great trip and we would love to do it again soon. Thanks Boomtown.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank KENNETH R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 bubbles Reviewed November 7, 2013

We have stayed at Boomtown on several occations. I felt the casino and restaurant area's were much cleaner than before. The room, a suite on the fifth floor was not as clean as it should have been and the shower fixtures were especially not clean..
The bed was comfortable and overall it was a nice stay.

Thank you

  • Stayed November 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Reno hotels
8.0 mi away
Circus Circus Hotel and Casino-Reno
8.2 mi away
Harrah's Reno
Harrah's Reno
#18 of 65 in Reno
3.5 of 5 bubbles 2,721 reviews
9.9 mi away
Grand Sierra Resort and Casino
Show Prices
Show Prices
Show Prices
7.8 mi away
The Sands Regency Casino Hotel
4.0 mi away
Hampton Inn & Suites Reno West
9.2 mi away
Atlantis Casino Resort Spa
Show Prices
Show Prices
Show Prices

Been to BEST WESTERN Plus Boomtown Casino Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Plus Boomtown Casino Hotel

Property: BEST WESTERN Plus Boomtown Casino Hotel
Address: 2100 Garson Rd, Reno, NV 89439-8007 (Formerly Boomtown Hotel & Casino)
Phone Number:
Location: United States > Nevada > Reno
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Reno
#7 Casino Hotel in Reno
#15 Business Hotel in Reno
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Plus Boomtown Casino Hotel 2.5*
Number of rooms: 316
Official Description (provided by the hotel):
The newly renovated 316 guest rooms at the Best Western Plus(R) Boomtown Casino Hotel have plenty of space for rest and relaxation, featuring mountain and valley views. The rooms offer Serta(R) pillowtop beds, flat screen televisions, Wi-Fi access, a fridge, coffee makers and a microwave along with spacious bathrooms. All the casino action, entertainment and restaurants are just steps away. Great restaurants on-site include the new Steakhouse, Mel's Diner, The Famous Lobster Buffet, Market Fresh Deli, Baja Mexican and Peet's Coffee. There is non-stop gaming, nightly live entertainment, an indoor and outdoor pool, family fun center and clean and comfortable rooms are everything visitors need for a fun and relaxing stay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Travelocity, Priceline, Odigeo and Hotels.com so you can book your BEST WESTERN Plus Boomtown Casino Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Boomtown Hotel And Casino
Boomtown Nevada
Boomtown Nv
Boomtown Hotel Reno
Boomtown Hotel Casino

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing