When we booked this hotel we thought it would be a little closer to Reno. Although the location gave us a quick shot at saying we were in California on the trip.
We were put in a room in what I hope was a section of the hotel that was going to be remodeled soon because it needed it. On a cold night we found that the heat didn't work. Contractors had been working on it for days, yet the desk clerk made no mention of it.
After making a complaint that the lower 60's was not an ideal hotel room temperature, rather than an apology or an offer to switch wings of the hotel we were told we could request extra blankets.
On check out I expected to maybe get a little break on the room rate. I didn't even get an I'm sorry. I think it was a growl.
- Official Description (provided by the hotel):
- The newly renovated 316 guest rooms at the Best Western Plus(R) Boomtown Casino Hotel have plenty of space for rest and relaxation, featuring mountain and valley views. The rooms offer Serta(R) pillowtop beds, flat screen televisions, Wi-Fi access, a fridge, coffee makers and a microwave along with spacious bathrooms. All the casino action, entertainment and restaurants are just steps away. Great restaurants on-site include the new Steakhouse, Mel's Diner, The Famous Lobster Buffet, Market Fresh Deli, Baja Mexican and Peet's Coffee. There is non-stop gaming, nightly live entertainment, an indoor and outdoor pool, family fun center and clean and comfortable rooms are everything visitors need for a fun and relaxing stay. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Best Western, Expedia, Booking.com, Ctrip TA, Travelocity, Priceline, Hotels.com, Hotwire, Orbitz and Cheap Tickets so you can book your Best Western Plus Boomtown Casino Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Boomtown Hotel And Casino
- Boomtown Nevada
- Boomtown Nv
- Boomtown Hotel Reno
- Boomtown Hotel Casino