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“Warning Resort Fees”

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Silver Legacy Resort and Casino
Ranked #9 of 64 Hotels in Reno
Certificate of Excellence
Provo, Utah
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Warning Resort Fees”
Reviewed July 26, 2013

Silver Legacy Resort and Casino will charge you a resort fee every night you stay. I am well aware that it is common practice for some hotels to charge resort fees, but this does not make it right. I feel that this practice is incredibly deceptive and should not be tolerated. If it is a mandatory fee that everyone must pay, then it should be included in the quoted price and not tacked on later to make the quoted rate appear to be less. What is the point of having quoted prices unless they accurately reflect what you are going to be charged. I understand that if you dig through all the fine print, the fees are revealed, but just because they bury it in the small print does not mean that it is not deceptive. If a fee is “mandatory” then it should be included in the quoted price. Anything less than this is just a Bait-and-switch scam. As this hotel participates in this deceptive practice and I implore anyone reading this to please give your business to another hotel that does not charge hidden fees and are upfront with their actual rates.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Red D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Cottonwood, California
Level Contributor
39 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 26, 2013

I remember when this place first opened and was in awe of it. Definitely well-worth visiting and make reservations in advance, Lots of great deals and discounts, too. There is so much more to do than gamble and lots of activities too.

  • Stayed August 2012, traveled as a couple
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Helpful?
1 Thank Alicia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 25, 2013

To anyone who goes to Reno to bowl or just have fun this is the place to stay. Great rooms, helpful and friendly staff. Walking distance to the bowling stadium. Lots of great food places. We also traveled in our motor home the large vechile parking is just one block away and in a gated lot.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chris P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
southern california
Level Contributor
255 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed July 24, 2013

Silver Legacy Casino Hotel falls in the middle ground of accommodations in downtown Reno. It is interconnected with the sister properties Circus Circus and El Dorado and shares facilities and access. You could check into any one of the three hotels and never step outside for fresh air as they all have several restaurants, entertainment and large casinos. The rooms at Silver Legacy are large and comfortable, though not luxury by any means. Staff is efficient and professional, used to catering to large groups of guests, particularly on weekends. Like most Reno hotels, a resort fee is automatically tacked on to your room rate, increasing costs across the board. The view from the higher floors is worth asking for. Local tap water is right out of the desert and can be a shock for those used to less alkaline choices.

Room Tip: Ask for higher floors to take advantage of the views.
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  • Stayed July 2013, traveled on business
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Helpful?
1 Thank cedric09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calfornia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 22, 2013

2 night weekend stay-Clean rooms-offer 3 types of pillows, comfortable mattress. Bathroom clean, nice towels. Sunday buffet was good except eggs, bacon, sausage in buffet trays, lots of other options. Tight slots!!!

Room Tip: 2529 view to north west.
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  • Stayed July 2013, traveled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank valvoline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
31 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed July 21, 2013 via mobile

The rooms are pretty modern. They are well maintained and overall pretty clean. I reserved two rooms this particular weekend and one room wreaked of marijuana. We checked in late that evening and already unpacked prior to smelling the odor. So I called the front desk and complained about the odor. I knew they couldn't do much about it so I talked to Shauna and asked for a favor. I needed a 3:30 check out the next day and she was able to assist in my request. The hotel had several options for dining, and an arcade room for the kids entertainment. The pool was a little disappointing though. It was very small considering the hotels guest capacity.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jokr151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
Level Contributor
42 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed July 19, 2013

Stayed here for three nights in May, 2103. The room was super clean and very quiet. We had a great view of Reno and the outlying areas. Beds were comfortable, and the bathroom was very clean.

The water in the taps doesn't taste very good-- be sure to buy your own bottled water at the liquor stores across the street from the hotel-- it's much cheaper there than in the hotel shops.

We definitely recommend the Sunday brunch in the Sterling's steakhouse here-- it's expensive, but man oh man, it's the BEST brunch anywhere. Lots of fresh, well-prepared food. You can pay less and eat more, but if you want a top-quality dining experience, this place is it.

The parking is free, but beware that it gets pretty packed in the evenings when local citizens come to the casino. The casino is linked with Circus Circus, so there are lots of families with kids and teenagers. You're within walking distance of many other casinos. We took the train here and were about three blocks away. (You can't hear the trains inside the hotel, thank goodness.)

Definitely my favorite place to stay in Reno!

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BonzoGal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Silver Legacy Resort and Casino

Property: Silver Legacy Resort and Casino
Address: 407 N Virginia St, Reno, NV 89501-1138
Location: United States > Nevada > Reno
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Reno
#4 Spa Hotel in Reno
#4 Top resorts Hotel in Reno
#5 Luxury Hotel in Reno
#5 Best Value Hotel in Reno
#5 Casino Hotel in Reno
#7 Family Hotel in Reno
#9 Business Hotel in Reno
Price Range (Based on Average Rates): $
Hotel Class:4 star — Silver Legacy Resort and Casino 4*
Number of rooms: 1712
Official Description (provided by the hotel):
Enjoy the excitement of Silver Legacy Resort Casino, located in the heart of Downtown Reno. Elegance and luxury surrounds you with over 1,700 rooms and suites. Immerse yourself in the captivating atmosphere of this beautiful hotel, where the Sierra Mountains create an exquisite backdrop for your getaway; offering world-class skiing, golfing and outdoor activities just minutes from the comfort of your spacious Reno hotel room. Silver Legacy Resort Casino offers all of the amenities you've come to expect from a modern mega resort, and yet still emphasizes the award-winning customer service that the property has built its reputation on. ... more   less 
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Also Known As:
Silver Legacy Hotel Reno
Silver Legacy Resort Casino

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