I was really excited by the location near my niece and her family. It was just a stop over location for the weekend but as the weekend went on there was less and less to endear me to the place. To begin, our first morning, the breakfast room was short of eggs, milk and no attendant in site so off to IHOP. Then, in the room at night, leaning a hand on the desk while working on my computer resulted in large brown paint swatches on my hand! Twice...my bad! Never had that happen before. Their internet connection was also so slow as to make it unusable. Then a forgotten tool kit was not found by the staff, of course, and my phone call was NOT returned.
Altogether, if all you want is sleep and the place is in a location you need, the beds are very comfortable, and the room had amenities that made it a seemingly good deal, even the small but clean and functional bathroom. Just don't expect to find anything left behind! For my money, I'll go anywhere else as this place was just not big on customer service!
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- Also Known As:
- Hawthorn Suites Reno Hotel Reno
- Rodeway Inn Reno
- Reno Rodeway Inn