When I arrived there were some major issues with my reservation because of technical paperwork stuff and it was already after hours... the General Manager cme to the lobby, made a few phone calls and a few exceptions and made sure that I was happy and satisfied. I was very pleased with his customer service. =) I'm not a seasoned traveler but I was VERY pleased with my room. The bed was soft and there was plenty of comfortable furniture (a full dining set, a small couch, a comfy chair, an ottoman, plenty of shelves, drawers and closets), having a VCR was a bit outdated though... It cracked me up! =) The pool was great, the lounge area was accomodating and the rooftop spa was my personal favorite. Valet parking was mandatory, which seemed strange to me, having never even used a valet before, but the bellhops were all friendly and quick. The morning pastries left something to be desired ( I think it would be a grand idea for the hotel to partner with the fabulous little coffee shop across the street for discounts or something!) but otherwise my three day stay was terrific and I was very pleased with the hotel, it's quaint classic atmosphere, and the prices. I totally recommend the Plaza on the River.
- Official Description (provided by the hotel):
- Take a step back in time, and enjoy our beautiful, friendly, and relaxing hotel. The Plaza Resort Club, is located downtown Reno, and it is located across the street from the River Walk, and just 2 blocks from the downtown casino area. Take a walk around our lobby and throughout our entire hotel, and view our beautiful antique furniture collection. We look forward to you staying with us! ... more less
- Reservation Options:
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- Also Known As:
- Plaza On The River At Plaza Resort Club Hotel Reno