The only room available was a 'suite.' Arrived late with my 2 yr old to find no elevator to room. I carried my son & luggage upstairs to find desk person and maintenance man at my door saying that they thought somebody was already in that room. There was, so I moved. My suite was 20 ft from the ice machine that started being used at 5am, and right above the waffle maker in the lobby. The waffle maker beeped multiple times every time a waffle was made starting at 6am.
Upon entering my bathroom for the first time found black hairs on the floor. There were stale pretzels & crumbs under edge of chair and dust caked along the edge of carpet. The maid service was awful. We (a family of 4) ran out of towels & shampoo on day 2. Front desk assured me she would come to my room and clean. When we arrived back at 10 pm, no towels, no shampoo, and was told by desk nobody available to bring me any for a while.
Horrible service, filthy rooms & lobby, really run down.
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- Also Known As:
- La Quinta Inn Reno Hotel Reno
- La Quinta Hotel Reno
- La Quinta Reno
- Reno La Quinta