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“I don't Like Billing Surprises”

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Americas Best Value Inn - Reno
Ranked #44 of 64 Hotels in Reno
Reno
1 review
“I don't Like Billing Surprises”
3 of 5 bubbles Reviewed April 27, 2014

The WiFi connectivity and speed was sub-standard, at best. And I don't like surprises on my final bill, like a Security Warranty. Security Warranty??? If that was for the in-room safe, that charge is so old school. Besides, the door on the safe in room 117 was missing the key. Check it out. If you're going to charge me for something, at least make it available for use.

  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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272 reviews from our community

Traveler rating
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    51
    65
    71
    66
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Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • German first
  • Korean first
  • Spanish first
  • Any
English first
Reno
1 review
4 of 5 bubbles Reviewed April 23, 2014

Everything about our stay was fine. No bed bugs, nothing gross. Management was chill. Just be aware not all rooms have fridges/microwaves (at least our's didn't). Stayed for the University of Nevada, Reno's road race (cycling) weekend. Location is very close to both the University and downtown Reno. Totally recommend it for the price. Good selection of oatmeals for breakfast too, and great quality of bananas (big and perfect ripeness).

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Noah P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selma, Oregon
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed March 1, 2014

This was amongst the most vile hotel stays I have ever had. I am a frequent traveler and often use Priceline to book my Hotels. I booked 3 rooms at this hotel. When we checked in, 1 of the rooms was already occupied, no big deal that can happen. I went to the front desk to get the room changed and they gladly gave me a new room. We then went to our rooms. The smell of curry permeated all of our rooms. There was mold throughout the bathrooms in all rooms. I realized what kind of place I booked when I booked so I could deal with all of what I consider minor issues. However the real issue started when I woke up on Sunday morning and realized my sheet had old, dried blood droplets all over it as well as Mold on it. I immediately contacted the front desk whom said there was nothing they could do because I booked through priceline.com - I then contacted priceline.com whom said they would look into it. 3 days later I contacted the hotel manager Leon and he said that priceline would not be offering a refund and that his maids had said the blood was not dry. I contacted priceline again and they said they had spoken to Leon who declined my request for refund because I did not go to the front desk at the Hotel first.

The facts are this. I slept in someone else’s dried blood at this Days Inn. The rooms were all full of mold. The rooms all smelled. The front desk & manager refused to do anything to rectify the situation. I would highly recommend not staying here.

Room Tip: We rented 3 rooms in this Hotel and they were all Terrible!
See more room tips
  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FootballRay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Americas Best Value Inn - Reno

Property: Americas Best Value Inn - Reno
Address: 701 E 7th St, Reno, NV 89512-3429 (Formerly Days Inn Reno)
Phone Number:
Location: United States > Nevada > Reno
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #44 of 64 Hotels in Reno
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn - Reno 2*
Number of rooms: 135
Official Description (provided by the hotel):
Americas Best Value Inn Reno offers the most value for your money when staying for business, pleasure, sightseeing or just passing through. We offer clean spacious rooms, a 24-hour front desk, free coffee in the lobby, free continental breakfast, and free Wi-Fi throughout the property. Our guest rooms include coffeemaker, hairdryer, cable TV, HBO, ESPN, desk with lamp, and clock radio. Take advantage of our extremely comfortable beds and relax while saving money year-round with our Kids Stay Free Policy (11 and under in parent's room). For your convenience, our hotel offers both smoking and non-smoking rooms. Pets are welcome, restrictions and charges apply. We are located located South of I-80 on corner of East 7th Street and Wells Ave, just half a mile from the main strip downtown. We are near local attractions such as National Bowling Stadium, Aces Ballpark, and National Automobile Museum. Americas Best Value Inn Reno is your best choice within "The Biggest Little City in the World". We offer ideal accommodations and location whether you are in town for entertainment, music and food festivals, sightseeing, wildlife activities or simply passing through on your way to Las Vegas or Sacramento. At Americas Best Value Inn Reno our goal is to provide our guests a great experience, not just a place to stay. At Americas Best Value Inn Reno, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more   less 
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Also Known As:
Days Inn Reno
Reno Days Inn

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