At first thought hotel seemed ok , until my husband noticed urine from PREVIOUS guest the size of a baseball around the base of the toilet!! And we had only been in the room 10 minutes. I called housekeeping and they did send someone up right away, but the gal spent a good amount of time in their cleaning. So that tells you how bad it was. Then it was obvious that the bed was not finished being made as the sheets were just hanging ,also desk table had not been cleaned as the nice info book about all of reno had gooy stuff on it ( so we did not even open it , it was gross!!, and there was no dnd sign for our room. Upon check out I did mention this and Mike gave me A WHOLE 20.00 off one nght. ( Hardly enough when you consider not just one person but 2 FAILED TO PROPERLY DO THEIR JOBS THAT DAY) THE PERSON WHO CLEANED THE ROOM AND THE PERSON WHO WAS SUPPOSE TO CHECK THE ROOM. THEN A MONTH AFTER WE RETURN WE GET A LETTER SAYING HOW SORRY THEY WERE. AND TO GIVE THEM ANOTHER TRY, YET NO OFFER OF ANYTHING TO INTICE ONE TO STAY AGAIN. PLUS THE LETTER DID NOT FULLY ADDRESS ALL THE ISSUES"CORRECTLY" SO THEY OBVIOUSLY DID NOT DO A GOOD JOB OF COMMUNTICATING AND ONLY HEARD WHAT THEY WANTED TOO. SO WHEN WE COME IN MAY WE WILL NOT BEING STAYING AT THIS HOTEL, YOU CAN BE SURE OF THAT.!!!!!!!!!!
- Official Description (provided by the hotel):
- Located in downtown Reno, Circus Circus is connected to the Eldorado and Silver Legacy by skywalks, creating Northern Nevada’s largest entertainment resort complex. Just minutes from 18 world-class ski resorts, more than 30 spectacular high-desert golf courses and walking distance to unique shopping, museums and the new Reno Aces baseball complex, Circus Circus is Reno’s leading vacation destination. Spacious rooms and suites, a Convention Center with more than 22,000 square feet of meeting space, six popular dining choices, exciting gaming action and free world-class circus shows are just a few reasons to choose Circus Circus Reno. ... more less
- Reservation Options:
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- Also Known As:
- Circus Hotel Reno
- Circus Circus Reno
- Reno Circus Circus Hotel