SO I am on the last night of a ten night stay at this hotel. I have 10 of my staff here, so I got to hear the gamut. So lets start with what I had. I had a renovated room on the 8th floor. the room was nice with waterfall shower head, deluxe sink faucets, new tiles, very nice bathroom. Sleeping room had new carpet, new chairs, new bed. new 32" modern tv. Really I was very happy with the this room. Then I found out I had a renovated room, most of my guys were not so luckily. Their rooms we horrible, we're talking dirty ceilings, worn out beds, tube televsions. stained carpet. all very bad.....
Renovated rooms really nice.
bowling, movie, gambling,golfing, eating. lots to do here.
rooms service was quick, but blah.
very little consistency between hotel rooms.
because of Hot August Nights there was no parking. and the hotel didn't care that you were a guest, you were on your own to figure it out. (hint hotel: if I am a guest, I better have a spaced reserved in valet. You make me circle for an hour to park, means I guarantee I wont return,,,, lower level of hotel feels like a dungeon.
very very thin cheap towels.
just a small bottlr of shampoo. They can afford a shampoo and conditioner.
Power was a major issue, with one of my employees having no power all night long, my clock has been blinking for a solid week, quite honestly I feel iits housekeepings job, so i won't be doing it.
Mexican cantina ( when it was open, closed at ddest hours, hey it 920 on friday night, lets closed) was ok/mediocre. Everything was slightly sweet. Not my liking.
Rim- chinese phenomenal, I would drive to the hotel to go there. so very good
port o subs. sad little port o subs, to get a normal sandwich order double meat, single sandwiches were soo small.
- Official Description (provided by the hotel):
- Grand Sierra Resort and Casino is located in the heart of Reno/Tahoe - America's Adventure Place. Guests have access to over 40 championship golf courses, 18 legendary ski resorts, hiking, biking and equestrian trails, fishing, boating and guided tours to Tahoe, Carson and Virginia City. GSR is northern Nevada's largest resort destination with 1,995 guest rooms, 850 of them luxury suites. The property offers a wide variety of accommodations for the every day business traveler to the complete family vacation with amenities that include 200,000 square feet of meeting and convention space, branded retail shopping, headliner entertainment, Cineplex, a 50-lane championship bowling center, outdoor thrill rides, aqua golf driving range, the largest casino north of Las Vegas, plus much more. ... more less
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- Also Known As:
- Grand Sierra Hotel Reno
- Summit At Grand Sierra Hotel
- Summit Reno
- Reno Summit