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Comfort Inn & Suites Airport
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Reviews (375)
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All reviewschoice hotelsyogurtroom was cleanbreakfast choicesbreakfast areashuttle servicefree breakfastan overnight stayhot breakfasthard boiled eggsrental carthird floornice breakfastfree shuttlean early flightdesk clerkfridge and microwave
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Reviewed December 29, 2012

This hotel is very clean with comfortable beds and lots of pillows. I prefer a duvet over a bedspread but the sheets were clean. Towels and bathrooms spotless and adequate towels.
Breakfast was a small area not quite for the health conscious but they had make your own waffles and yogurt but the stuff your kids want. There was fruit but a granola choice would have rounded out the selections for adults. Shuttle was quick to airport- about 3 minutes.
Staff was very friendly even at the 1am checkin!
It is on the main road, but most people know to travel with earplugs- you never know who is going to play the tv too loud in the next room

Room Tip: Get the rooms facing away from road
  • Stayed: December 2012, traveled with family
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Thank marikim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenoComfortOwner, Owner at Comfort Inn & Suites Airport, responded to this reviewResponded February 22, 2013

Dear Valued Guest,

We here at the Comfort Inn and Suites Airport are very glad to hear you had an excellent stay with us during your stay in Reno, NV. We look forward to having you back here the next time you decide to spend the night in Reno, NV.

Comfort Inn and Suites Airport - Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 9, 2012

This was our second stay at the Comfort Inn in Reno. Our daughter lives in town but doesn't have room for us, so being a non-smoking hotel close to her home is a plus. NEVER AGAIN. The refrigerator was broken upon arrival and when I reported it to the front desk, they asked me if it was plugged in. Uh, no way to tell since I would have had to pull the unit out of the cupboard to check. They did replace it after inspecting it and discovered it wasn't working. Uh, isn't that what I told them? Then the first day, the maid NEVER CAME to clean the room. I mean NOTHING. When we got back to the room at 10 pm, tired and ready for bed, we found the room exactly as we had left it at 8:30 that morning. Three times they told us "you probably had your 'do not disturb' sign out all day." NO, don't blame US for YOUR mistake. And don't do it THREE times. The do not disturb sign was NOT out at all. So when I called down to the desk they just said they'd "report it tomorrow" and no apology, no offer of towels (we had NONE that were clean) and no offer to come up and help with the situation. When we checked out they never said a word of apology or offered to discount our stay for that night. I was so put-off by the lack of service that we have crossed this place off our list. Think twice before booking a room here!

Room Tip: They told us the room would face the front, but in fact it faced the back of the hotel. They need to learn the layout of their hotel! Don't stay on the 1st or 2nd floor unless you want to hear everything above you.
  • Stayed: December 2012, traveled as a couple
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5  Thank Nancy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 19, 2012

We stayed here on a Saturday night after attending a big show at the Grand Sierra Resort. The hotel is in a great location; close to the freeway but not so close as to get any road noise. We checked in around 6pm and the clerk was very friendly and helpful. We needed a recommendation for dinner and Jeet gave us a coupon for a free appetizer at a local steakhouse and a printout with directions on how to get there. Dinner was excellent!

The room was very nice, the beds are very comfortable, it's a normal Comfort Inn and very well taken care of. I would definitely stay here again if I needed a place to stay in Reno. Thanks!!

  • Stayed: November 2012, traveled as a couple
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Thank Hotel_bidniz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenoComfortOwner, Owner at Comfort Inn & Suites Airport, responded to this reviewResponded November 23, 2012

Dear Valued Guest,

We here at the Comfort Inn and Suites Airport are very glad to hear you had an excellent stay with us during your stay in Reno, NV. We look forward to having you back here the next time you decide to spend the night in Reno, NV.

Comfort Inn and Suites Airport - Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 30, 2012

After 2 weeks of travel and staying in a variety of places from Rodeways, Holiday Inns and resorts, this was by far the nicest place we stayed. Seriously! The room was bright and high ceiling'ed. The furniture attractive and comfortable. The bathroom (granite counters) was spacious. Everything was clean and felt new.
The lobby was also much nicer than any other on this trip.
The hot breakfast with omelets and very yummy sausage, waffles, etc was served in a nice sized room next to the lobby. There was an attendant keeping the food coming and clearing away dishes quickly.
The staff was helpful and friendly. I really was sorry we didn't have an extra day just to relax in the nice room.

  • Stayed: October 2012, traveled on business
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1  Thank Chimab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenoComfortOwner, Owner at Comfort Inn & Suites Airport, responded to this reviewResponded November 4, 2012

Dear Valued Guest,

We here at the Comfort Inn and Suites Airport are very glad to hear you had an excellent stay with us during your stay in Reno, NV. We look forward to having you back here the next time you decide to spend the night in Reno, NV.

Comfort Inn and Suites Airport - Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 20, 2012

Having stayed in the Reno area several times in the past, I was skeptical about this visit. I was pleasantly surprised to find a clean, quiet, and smoke free place to stay. The room was well kept and had plenty of space. The carpet and bed linens were clean, and the bed was comfortable. The breakfast selections were standard for today's hotel, the down side was the scrambled eggs were mixed with cheese, cold, and not worth eating. This facility is convenient to the city center.

I will stay at this facility on my next trip through Reno, and I can recommend it to others,

Room Tip: Rooms on the upper floor with windows facing the rear of the facility are quieter,
  • Stayed: September 2012, traveled with family
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Thank Ralph A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenoComfortOwner, Owner at Comfort Inn & Suites Airport, responded to this reviewResponded October 27, 2012

Dear Valued Guest,

We here at the Comfort Inn and Suites Airport are very glad to hear you had an excellent stay with us during your stay in Reno, NV. We look forward to having you back here the next time you decide to spend the night in Reno, NV.

Comfort Inn and Suites Airport - Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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