We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

“Noisy and uncomfortable” 3 of 5 stars
Review of BEST WESTERN Airport Plaza Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
BEST WESTERN Airport Plaza Hotel
Ranked #11 of 64 Hotels in Reno
Concord, California, Usa
1 review
“Noisy and uncomfortable”
3 of 5 stars Reviewed April 20, 2013

We were given a first floor room adjacent to a " Special Use Room" unbeknownst to us. After settling in after check-in for a nap, I couldn't even do that. The noise from people next door using what turned out to be an inflation device along with boisterous laughter and just a general noiseness. Upon leaving our room for dinner I was told that that room was going to be used for a daycare center for a meeting taking place. We were then asked if we wanted to be relocated, but I felt I was already settled in. I was also told all noise would cease by 10:00 pm. But the children would start coming by 8:00 am on a Sunday. I wasn't thrilled about that. The noisecstartedcat 7:30 am

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank Edward R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

667 reviews from our community

Traveler rating
    260
    214
    94
    48
    51
See reviews for
192
170
74
156
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Corpus Christi, Texas
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed April 17, 2013

I stayed at the Airport Best Western in Reno, Nevada Saturday, April 13, 2013. Everything about my stay was excellent. The front desk clerk was friendly and helpful. The shuttle drivers were prompt and friendly. My room was clean and comfortable and very nice. This hotel is right across from the airport which is why I chose it due to an early morning flight. My friend and I had just travelled across country and had stayed at 2 other Best Westerns on our trip. This Reno Best Western far exceeded the quality and cleanliness of the other 2. I would definitely recommend it and would stay again if I'm in the area.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank helovesmedm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Cruz, California
Level Contributor
249 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 282 helpful votes
3 of 5 stars Reviewed April 11, 2013

I wasn't looking for anything special when I needed an overnight hotel in Reno, and thats exactly what I got. Standard fare for a BW Plus. Typical room amenities. Not too much airplane noise considering it's located practically on the Reno Airport. Easy to find, good parking (though large vehicles could be a problem). Poor WiFi signal strength. Very pleasant staff at chenk in/out.

One very disappointing aspect about staying here was they remove the coffee in the lobby immediately when the attached restaurant opens so if your not in the lobby very early, you have to go into the restaurant and buy a coffee to-go. To me, this is a good example of cause and effect. BeCAUSE the restaurant dosen't want to loose business by way of free coffee right outside their door, the BW EFFECTively sends coffee seeking guests away with a bad taste in their mouths ( crappy in-room coffee). I know,, sour grapes,,,, but I need my java in the am and I've become used to hotels providing it.

Room Tip: The rooms on the airport side are actually quieter than the rooms on the opposite side where you wil...
See more room tips
  • Stayed February 2013, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Danny_OI812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eagle, Idaho, Usa
1 review
5 of 5 stars Reviewed April 10, 2013

Our check in & check out was quick & easy. Our room was ready when we arrived. Each day the room was cleaned. The staff was efficient & friendly. The location was close to the freeway. We'd definitely return.

  • Stayed April 2013, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank NormW818
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mammoth Lakes, California
Level Contributor
30 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed April 9, 2013

We were very impressed with the Best Western Plus in Reno. The outside of the hotel and the reviews had us a bit skeptical, but the room was clean, very quiet, and comfortable. The bed was very comfortable and had a small dining table, a refrigerator, and a nice microwave. To top it out there was a desk with a very comfortable office chair.

The only complaint is that the water in the shower did not get super hot, but the shower head and pressure was sure nice.

We did not hear anyone else in the hotel or outside all night, overall we were very glad we choose the Best Western.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Mtbphoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reno
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 8, 2013

A hotel I've neglected because it is in our home city. We use stay here when flying in and out, as it is across from the Reno airport. Rooms are comfortable, hey have a decent restaurant and an "on demand" shuttle to and from the airport. That also offer a very inexpensive long term parking rate so we can leave our car and know it is safe...and best of all about 1/2 the cost of the airport long term rate. Great staff and good service.

Room Tip: Spa services are not in hotel but nearby. They have a nice pool and garden courtyard.
See more room tips
  • Stayed May 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank lsyreno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Reno hotels
2.6 mi away
Circus Circus Hotel and Casino-Reno
0.2 mi away
La Quinta Inn Reno
La Quinta Inn Reno
#18 of 64 in Reno
3.5 of 5 stars 484 reviews
0.5 mi away
Holiday Inn Express Hotel & Suites Reno
Show Prices
Show Prices
Show Prices
0.2 mi away
Hyatt Place Reno Tahoe Airport
0.3 mi away
Comfort Inn & Suites Airport
2.3 mi away
Harrah's Reno
Harrah's Reno
#17 of 64 in Reno
3.5 of 5 stars 2,485 reviews
Show Prices
Show Prices
Show Prices

Been to BEST WESTERN Airport Plaza Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Airport Plaza Hotel

Property: BEST WESTERN Airport Plaza Hotel
Address: 1981 Terminal Way, Reno, NV 89502-3215
Phone Number:
Location: United States > Nevada > Reno
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Best Value Hotel in Reno
#12 Business Hotel in Reno
#14 Family Hotel in Reno
#14 Romantic Hotel in Reno
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Airport Plaza Hotel 3*
Number of rooms: 269
Official Description (provided by the hotel):
Don't gamble when it comes to scoring a great Reno hotel, when choosing an affordable and luxurious room is this easy.This Reno airport hotel is close to both the airport for those early morning flights and many attractions in the area. Airport parking in Reno can be expensive and quite the headache, but that's all taken care of here. Save that money for testing your luck at the slots or craps tables. You've already hit the jackpot by choosing this Reno hotel.This Reno BEST WESTERN offers an unbeatable location, airport parking and stellar curb appeal. Business meetings are a breeze when working with our Reno hotel events staff and state of the art equipment. Of course, after that presentation has been given, or the deal has been sealed, it's time to make the most of the biggest little city in the world.Local event celebrations like air races, hot air balloon festivals, Street Vibrations, Harley Davidson events, Burning Man, and rodeos are all packed with fun. Sporting events including basketball, volleyball, soccer and baseball reign supreme here. Maybe you're in town for one of the many conventions. Maybe you're simply traveling through en route to Virginia City or Tahoe. No matter what your plans, our Reno hotel is your oasis in the desert. Avoid travel traffic out of the airport if you've just landed by selecting a great deal on a clean, comfortable room at this Reno hotel.The state capital and National Guard military base regularly brings in civil servants and service men and women for work. Get pampered even if you're on the clock.Book a wonderful room at BEST WESTERN Airport Plaza Hotel for the easiest stay of your life! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Booking.com, Orbitz, Odigeo, Hotwire, TripOnline SA, Travelocity and Expedia so you can book your BEST WESTERN Airport Plaza Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Reno
Reno Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing