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“Not Much Around” 4 of 5 stars
Review of Hilton Garden Inn Reno

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Hilton Garden Inn Reno
Ranked #12 of 64 Hotels in Reno
Certificate of Excellence
Santa Barbara, California
Level Contributor
594 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 413 helpful votes
“Not Much Around”
4 of 5 stars Reviewed March 22, 2013

This is a nice hotel and they have a very nice staff. The Great American was fine and they have decent dinner specials if you don't want to get out of the hotel in search of food. It also has a good business center.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank kuwells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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479 reviews from our community

Traveler rating
    229
    151
    66
    23
    10
See reviews for
107
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Swedish first
  • Any
English first
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed March 15, 2013

Well…it lived up to what I expected. The staff was friendly and the rooms where appointed nicely. Overall the rooms were clean and confortable. This hotel is a little bit away from anything to do but the shuttle was happy to take us to a nearby resort for some gamming. We used the conference room over the course of a few days for small company meetings, the lunch that was catered by the hotel was marginal, but the staff that took care of us during the meeting was attentive and pleasant. All and all a good hotel for a business stay.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank cswattravl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mayville, Wisconsin
Level Contributor
152 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed March 3, 2013

A broad normal for a Hilton Garden Inn. Very friendly checkin with a normal room. My only complaint would be the "perfume" type cleaners used in the room. I found the room clean. My associate checked in next door only to find his room was occupied and required an inconvenient re-checkin. Breakfast was the usual HGI buffet. Location was very handy with a somewhat quiet neighborhood.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank 1921Pack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed January 25, 2013

This is a typical HGI - nothing special.

Easilly the worst internet service of any hotel I've stayed in over the last two years of 70 night a year business travel. Very slow connections. No streaming possible.

The staff is very friendly, the room was clean and the adjustments on the beds actually worked.

But if you have work to do, go somewhere else. The staff knows all about the bad internet so obviosly the owner doesn't give a damn. So don't reward the owners' "screw you" attitude.

Room Tip: Choose a different hotel if you need to use your wireless for work.
See more room tips
  • Stayed January 2013, traveled on business
    • 2 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank 100nightsayear_sea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Level Contributor
122 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed November 26, 2012

This was my second time staying at this hotel for business, and I'm still as much of a fan as the last time. The hotel is super clean and all of the employees are very friendly. The food in the bar is decent, and the happy hour specials are offered at great prices. The only negative thing was breakfast. Service was super slow, and the waiter forgot my order, so I never had a chance to eat as I had to run out to my office. The rooms are very quiet, and it's in a very convenient area to grocery stores and restaurants. This is an awesome business hotel!

  • Stayed November 2012, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank mauionmymind08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Level Contributor
80 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed November 21, 2012

Nice to find a smoke free place to stay in Reno! Staff is very friendly and attentive. Rooms are clean and well kept. Food in restaurant is good....slightly higher prices with new menu.

Only complaint in the internet - very....very....very slow. Have been told that they plan to upgrade but not until next year.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank cmhou2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
Level Contributor
52 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed November 14, 2012

I had a good experience at this hotel. I checked in late and they were friendly and accomodating. The hotel itself was new and nice by some decent restaurants etc. I thought the breakfast was lacking though compared to other HGIs, the service at it was only okay, and the selection was not great. But a good hotel in the area, I would come back.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Julie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Reno

Property: Hilton Garden Inn Reno
Address: 9920 Double R Blvd, Reno, NV 89521-8901
Phone Number:
Location: United States > Nevada > Reno
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Reno
#9 Romantic Hotel in Reno
#11 Family Hotel in Reno
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Reno 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Hilton Garden Inn Reno Hotel Reno
Reno Hilton Garden Inn

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