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“Hotel Good Even If There's An Issue”

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Hampton Inn & Suites Reno
Ranked #16 of 64 Hotels in Reno
Carson City, Nevada
Level Contributor
235 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
“Hotel Good Even If There's An Issue”
Reviewed February 5, 2014

This Hampton is very nice and is what you would expect it to be. It is close to many things including the airport, major medical areas and shopping / restaurants. It is also quiet at night. While there, the hotel was undergoing major carpet changes - something we weren't told when we made reservations. The dust and glue smell levels were high and strong. (Fortunately, the glue smell didn't come into the room) The workmen doing the remodel were surly if you accidently tried to use "their elevator" which wasn't marked. Unfortunately, there wasn't even a blanket apology from the desk or local manager about the conditions. We stayed in a Hampton in Washington State last summer that was having the same carpet remodel. Totally different experience. The work was inobtrusive; we weren't overwhelmed with dust or glue, and the staff mentioned the nuisance of the work - which really wasn't bad. We did comment to Hampton.com
about our experience in Reno and the corporation was very responsive.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank foodiefool_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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697 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Any
English first
Austin, TX
Level Contributor
65 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed January 28, 2014

Another solid Hampton Inn - great choice for Reno, when you want easy access to freeway and airport. Lobby/breakfast area is big and clean. Rooms are nice size and clean. Lots of bathroom countertop space as to be expected with Hamptons. My only wish is a full size hairdryer. Bed is comfy. Breakfast selection is good - really appreciated the fresh fruit. I would definitely stay here again.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank laketravishill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frankfurt (Oder), Germany
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 27, 2014

Great service. Will come back at any time. We got an free shuttle to reno airport. Rooms are clean and comfortable. Hotel is next to the airport. I seems to be perfect for an short stopover. Breakfast was okay.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mark m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
folsom, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 27, 2014

The hotel is always nice and the staff are great. the walls could be a little more insulated for noise, but overall good. we always come to this hotel due to no smoking and the distance is far enough out of town not to attract problems

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Buddy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Union, Kentucky
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 16, 2014

They are replacing carpet and painting. Feels much better. The hotel was my second or third choice when I stayed in Reno, but I am moving it up a notch. Staff is great...good people all around. I'll return.

Room Tip: Even # rooms are away from highway...a bit quieter.
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  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Altos, California
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 9, 2014

I made sure to have a larger room.
Upon arrival, they checked me in for a large room at the ground level.
It was a plus, because it's nice to go in and out the hotel room.
And the family was always fetching something good from the huge breakfast place.

Room Tip: A two queen-bed room, upgraded with a sofa, will do the job.
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  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bmi-94040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corona, California
Level Contributor
224 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed January 5, 2014

Located in the south part of Reno, a little south of Reno airport and easily accessible off 395 exit Damonte Ranch Parkway, this Hampton is a great find! From check in to check out, we were not disappointed. Our request for a room on the top floor was granted and we had no problem getting extra towels. The room was clean and well equipped with a refrigerator, microwave and coffee pot. Our suite had a Jacuzzi tub. On the headboard of the bed was a post it note that read, "Duvet covers and sheets are clean for your arrival." Of course, we always expect clean sheets but having the duvet covers changed after each guest is definitely a great feature. The breakfast room was nicely decorated, tables and the buffet area was clean and very organized. There were breakfast items for every taste. Eggs, bacon, potatoes, waffles, yogurt, fresh fruit, oatmeal, cold cereal, assorted pastries, bagels and breads, great tasting coffee and flavored creamers. The fitness center was small but had all the necessary equipment. There is an indoor heated pool and hot tub. This was our very best Hampton experience and we will definitely return.

Room Tip: Our room was a suite on the top floor NOT facing Highway 395 and it was very quiet.
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KarenK518
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Reno

Property: Hampton Inn & Suites Reno
Address: 10599 Professional Cir, Reno, NV 89521-4882
Phone Number:
Location: United States > Nevada > Reno
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Reno
#9 Family Hotel in Reno
#10 Romantic Hotel in Reno
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Reno 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Hampton Inn & Suites Reno Hotel Reno
Hampton Inn And Suites Reno
Hampton Inn Hotel Reno
Hampton Inn Reno
Reno Hampton Inn

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