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“Better than expected”

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Club Cal Neva Hotel Casino
Ranked #26 of 63 Hotels in Reno
A TripAdvisor Member
Hayward, CA
19
Reviewed February 22, 2004

We have stayed all over Reno. Due to the dollar amount I didn't think it would be very nice. I was rather surprised. Other than a few mishaps with the staff which were resolved, it was a lot better than we had thought. We had my sons 21st bday party there and rented 4 rooms. All the youngins partied and never was bothered. I would recommened this to the younger crowd but still would stay there again.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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180 - 184 of 184 reviews

A TripAdvisor Member
Huntington Beach, CA
16
Reviewed February 2, 2004

We had a horrible experience here over the summer as my family stayed here for my brother's wedding. The front desk staff was exceptionally rude and unhelpful when we asked if we could check in early. We needed time to get ready for the wedding and they would not even let the bride get her room early! Several members of our family sent letters to management after that awful weekend and they blamed it on "newly hired staff!" Hm, perhaps they need to invest in some customer relation skill building classes?

6  Thank A TripAdvisor Member
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A TripAdvisor Member
Castlegar, BC
14
Reviewed October 30, 2003

We have been going to Reno for years. This was the first time we stayed at the Virginian. It was great! The room was large and clean, the bed superb and the service was excellent (I asked for an extra pillow and there were 3 extras on the bed before we even got to the room). I spend a lot more time playing the slots than my husband and we both were very comfortable with me staying downstairs while he went up to room to take a break. Perfect for us... we won't stay anywhere else now.

4  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 14, 2003

This hotel is associated with the Cal-Neva and we decided to stay there, but we will go somewhere else the next time. It's hard to explain but the three of us in our party felt uncomfortable the two days that we were there. We didn't feel secure. The desk people were very nice, but I know we won't be staying there again.

12  Thank conniemcbee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 11, 2017
Google Translation

  • Stayed: May 2017, traveled as a couple
    • Location
    • Rooms
    • Service
Thank Neusa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Club Cal Neva Hotel Casino

Address: 38 E 2nd St, Reno, NV 89501-1410
Location: United States > Nevada > Reno
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #26 of 63 Hotels in Reno
Price Range: $28 - $40 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Club Cal Neva Hotel Casino 3*
Number of rooms: 186
Official Description (provided by the hotel):
The Club Cal Neva opened on April 2, 1962 in downtown Reno, Nevada. Conveniently located in the heart of downtown Reno, is just minutes from the areas major convention and events facilities including just 2 blocks away from the National Bowling Stadium, the new MLB Triple A baseball stadium and Reno Events Center. The hotel offers some of Northern Nevada's lowest rates on comfortable and spacious rooms including rooms with views of the Truckee River. The casino features over 1000 loose slots and table games and was selected by USA Today as "one of 10 great places to court Lady Luck." Three floors of casino gaming action and six restaurants span 2 downtown city blocks! Inside you'll find downtown Reno's largest Race and Sportsbook, voted "Best Race and Sportsbook" by locals year after year. Two giant parking garages make it easy to park, stay and play! ... more   less 
Also Known As:
Club Cal Neva Hotel Reno
Hotel Cal Neva
Cal Neva Reno
Cal Neva Hotel Reno

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