I booked a corner suite at the hotel expecting to have great views in two directions. The suite (601) is just above the roof of other sections of the hotel. Outside each window, literally within two feet of the window, were huge air conditioners. The was no view of anything in any direction. I complained to the staff and they moved me to a two room suite on a higher floor. This suite was less expensive but had better amenities and a view. They were apologetic and I believe actually unaware of the view problem in 601. I cannot believe I was the first to complain. Staff was attentive and room service was fast and good. Casino is not big, but ventilation was good - no smoke issue.
- Official Description (provided by the hotel):
- Getting away isn’t about holding back. It’s about indulging, rewarding and savoring every moment. As Reno’s only non-gaming, non-smoking, full-service branded hotel, the Renaissance Reno Downtown Hotel offers a different kind of setting – one with state-of-the-art everything, incredible riverfront views, exceptional fine and casual dining, luxury accommodations, a rooftop outdoor pool and hot tub, impressive wine cellar, first-rate meeting facilities, and an exclusive bocce venue to take your escape to the next level. Located in the heart of downtown Reno and on the banks of the Truckee River, the Renaissance Reno Downtown Hotel is your ideal home base to explore the incredible Sierra Nevada setting, mere minutes from a thriving Midtown, happening Riverwalk District and endless outdoor activities. Explore nearby Lake Tahoe. Soak up the region’s rich western history. Or plan to attend one of the Biggest Little City’s many acclaimed special events, such as Artown, Hot August Nights or the Lake Tahoe Shakespeare Festival. This is getting away the right way. This is Renaissance Reno Downtown Hotel – redefining Reno, one guest at a time. ... more less
- Reservation Options:
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