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“Nice place to stay, best value for your money!!”

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Atlantis Casino Resort Spa
Ranked #1 of 64 Hotels in Reno
GreenLeadersPlatinum level
Reviewed January 26, 2010

Recently my children and I went for a short vacation (ski trip) to the Reno/Tahoe area and stayed at his hotel. Nice place to stay. Excellent value for your money. Hotel is clean, well decorated. Rooms are spacious and nicely decorated as well. Casino on the main floor, clean and quiet. Plenty of restaurants to choose from. The all you can eat sushi bar is a must do, my favorite. Live music at the casino at night for entertainment. The hotel is located within a short drive to local atractions and ski resorts. We did not stay at the motel adjacent to the hotel, therefore; I can't say anything about the motel, but the hotel itself was a great experience. Planning to return to this place for my future ski trips to the Tahoe area.

  • Stayed: January 2010, traveled with family
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1  Thank alexmoral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AtlantisManagement, Manager at Atlantis Casino Resort Spa, responded to this reviewResponded February 8, 2010

We appreciate your feedback regarding your stay with us at Atlantis. Thank you for your comments regarding the room accommodations, value of the room, restaurants, and music. We are happy to hear that you enjoyed your experience! The Atlantis is close to many local attractions and has a great relationship with the ski resorts in Lake Tahoe and other areas. We look forward to seeing you again in the future!

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4,650 - 4,656 of 4,928 reviews

Reviewed January 18, 2010

We stayed at the Atlantis because they had a great deal on rooms and they had an indoor pool! We were able to get a weekday rate of $50 for a tower room and it even included a breakfast buffet each morning which was wonderful! Our family loves the pool and it was soo fun swimming everyday in the heated indoor pool. The jacuzzi was nice too, but it was outside. We have 2 small children and were able to find fun things to do at the casino and surrounding areas. The rooms were nice although a little on the small side but they had very comfy beds and a nice pack and play for my daughter to sleep in. They also have a fun arcade area for older kids. The staff was very helpful and we would come back again when the kids are older!

  • Stayed: January 2010, traveled with family
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2  Thank sprintcarkc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AtlantisManagement, Manager at Atlantis Casino Resort Spa, responded to this reviewResponded February 8, 2010

Thank you for taking the time to share your experience at the Atlantis. We are happy to hear that you enjoyed your stay with us, especially at the Indoor pool! We have a variety of amenities to choose from while you are on property and we are glad you took advantage of them. This information will be passed along to our Team Members and we look forward to seeing you again in the future!

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Reviewed December 28, 2009

while we are checking in at about 6:30pm, the front desk clerk told us there shouldn't be problem having dinner now since no one eat this early. Wait till you see the 2-mile-long buffet line.

There are only paper cups in the room, cheap.

Overall it is alright. But with the price I am paying($90/night), I am expecting more perfection.

  • Stayed: December 2009, traveled as a couple
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1  Thank Jane411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AtlantisManagement, Manager at Atlantis Casino Resort Spa, responded to this reviewResponded January 13, 2010

Thank you for taking the time to share your comments about your stay with us at the Atlantis Casino Resort Spa. We apologize for your disappointment with the line at the buffet, paper cups in the room, and the price for the room. Our buffet has been voted the best in Reno and unfortunately, can get quite busy at times. We recently switched from glass to paper cups in the hotel rooms to make it more convenient for our guests to take it out of the room, sanitary reasons, and to conserve the use of water. For our best prices please visit our website or contact us directly for any questions you may have with the room rates. Your comments will be passed along to the appropriate departments for review. We hope that you will give us a second chance in the future when you are in the Reno area.

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Reviewed December 28, 2009

We've been there twice and will come back again. This place rocks. It's fun and offers all we needed. The rooms were both times nice, large and clean and we had nice view. Food was good too.

  • Stayed: February 2008, traveled with family
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2  Thank InterMMiami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AtlantisManagement, Manager at Atlantis Casino Resort Spa, responded to this reviewResponded January 13, 2010

We appreciate you taking the time to let us know about your experience at the Atlantis Casino Resort Spa. We are happy to hear that you have returned a second time and enjoyed your stay with us! Your comments and observations are important to us. Our goal is to provide our guests with the highest quality Accommodations, Entertainment, Service, and Food and Beverage. Your comments help us to attain these goals. We look forward to seeing you again in the future!

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Reviewed December 28, 2009

I was on a long trip and about to drive through Reno so I looked up rooms on expedia, found a room at the Atlantis Casino Resort for $90 a night. I went ahead and booked the room as I have never had a bad experience at the Atlantis prior to this night, my first clue would be that the room was at the Motor Lodge. Not knowing what the Motor Lodge was did not concern me as it was the Atlantis Casino Resort. Little did I know that the Motor Lodge was a little dump of a motel that is in the back parking lot of the Atlantis Casino Resort, not even attatched to the Casino itself, It was more like a motel 8 that I should have paid $29 per night for not $90. They had no rooms available in the main towers and they would not refund my room rate, my kids and I decided to continue on our way home and stay in our own beds. We may have not got home until 1:30 in the morning and I may have lost the $90 room rate but even that was better than staying in the flee infested rat trap that the Atlantis Casino Resort was calling a room. Shame on the Atlantis and shame on Expedia for selling this type of room at the rate it was at and calling it part of the Atlantis Casino Resort.

  • Stayed: December 2009, traveled with family
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5  Thank HardrockChico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AtlantisManagement, Manager at Atlantis Casino Resort Spa, responded to this reviewResponded February 8, 2010

Thank you for sharing your comments regarding your experience at the Atlantis Casino Resort Spa. We apologize for any inconvenience regarding your stay in the Motor Lodge, and the confusion regarding the location and price of the room. We realize that you have stayed with us in the past and we appreciate your loyalty. We describe the Motor Lodge as a two-story building adjacent to the main casino Towers. The price of the room fluctuates based on occupancy and if there are groups, conventions, or special events in the area. This information has been passed along to the appropriate department Managers for review and we hope that you will decide to choose the Atlantis in the future.

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Reviewed December 21, 2009

The Atlantis is a nice hotel. I found the people to be friendly and helpful and the food is pretty good (especially in the Manhattan Deli). The rooms are clean and good size and I especially appreciate the smoke free gaming areas! I didn't use the Spa, but received a pedicure at the salon and was very pleased. Everything is really nice about the hotel except the gaming. The slots are so tight now, I found it impossible to find a machine I could play on for even an hour or so! Last year, I had so much fun playing and had no problem playing on the same money all weekend, not this year! It may seem silly to some people, but the few times a year I do play, I enjoy it, so the gaming made my experience at the Atlantis not as good as in the past.

  • Stayed: September 2009
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1  Thank smalltowngalReno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AtlantisManagement, Manager at Atlantis Casino Resort Spa, responded to this reviewResponded January 13, 2010

Thank you for taking the time to share your comments about the Atlantis Casino Resort Spa. We are happy to hear that you enjoyed the customer service, restaurants, and the pedicure at the Salon! We realize that you had a nice time at the property, but we are also disappointed to hear about the gaming area, particularly the slot machines. We will certainly pass along your feedback to our Slot department for further review. Thank you for always choosing the Atlantis and we hope to see you again!

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Reviewed December 15, 2009

I would go back here in a second! The spa itself is worth the trip.

  • Stayed: April 2009, traveled with friends
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Thank CanadianGrlz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AtlantisManagement, Manager at Atlantis Casino Resort Spa, responded to this reviewResponded January 13, 2010

Thank you for your comments about Spa Atlantis! We are excited about the New Spa and the variety of treatments and relaxation rooms for our guests to enjoy. This information will be passed along to the Spa Team Members and our Management staff. We hope that you will choose the Atlantis in the future!

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Additional Information about Atlantis Casino Resort Spa

Address: 3800 S Virginia St, Reno, NV 89502-6005
Phone Number:
Location: United States > Nevada > Reno
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Reno
#1 Spa Hotel in Reno
#1 Casino Hotel in Reno
#1 Luxury Hotel in Reno
#2 Business Hotel in Reno
#2 Romantic Hotel in Reno
#2 Family Hotel in Reno
Price Range: $73 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Atlantis Casino Resort Spa 4*
Number of rooms: 824
Official Description (provided by the hotel):
Atlantis Casino Resort Spa is honored to be a recipient of the AAA Four Diamond Award. This prestigious recognition signifies the beauty and attention to detail eminent throughout the entire resort. Nestled at the base of the majestic Sierra Nevada mountains, Atlantis is ideally located on the strip in the heart of Reno’s restaurant, entertainment and shopping district. Atlantis is a resplendent oasis created for relaxation, rejuvenation and celebration. A favorite of resort destination travelers near and far, and voted Best Hotel & Casino for its exceptional and friendly service, Atlantis is truly second to none. Atlantis offers a complimentary airport shuttle, free valet parking and acres of free self-parking.Experience all that Atlantis has to offer. Atlantis has rooms ranging from deluxe accommodations to Reno’s only Concierge Hotel Tower, with amenities to suit anyone from the vacationing family to the high roller or business traveler. Dine in one of our eight award-winning restaurants or enjoy our ten captivating bars and lounges, with daily social hour and happy hour. The world-class Spa Atlantis is the winner of SpaFinder’s Readers’ Choice Award for Best Hotel Casino Spa and boasts unique treatments and beneficial amenities. Our casino floor features Exclusive Premiere slots, a smoke-free poker room, Race & Sports book, and Reno’s only casino-wide progressive jackpot.Stay. Dine. Play. Spa. In Four Diamond Luxury. ... more   less 
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Also Known As:
Atlantis Hotel Reno
Atlantis Resort Reno

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