We stayed at this hotel over the Memorial weekend. Our rooms were located on the 7th floor, non smoking section.. Our room reeked of cigarette smoke smell, so much for non smoking and my father in law's room smelled of body odor. Why we stayed in those rooms and didn't demand different ones, I have no idea. I guess because we figured they wouldn't have others to put us in because the hotel was full and we were tired and wanted to rest. I called housekeeping complaining about the smell and asked that they bring up airfreshner at least but that never happened even after two requests. Finally my husband called them on the third time and demanded they bring airfreshner up and they brought us some to use finally.. It helped a little but not much. My father in law requested a full bedding change of blanket, bedspread and sheets. I'm not sure that happened though. I think the smells in both rooms were imbedded in the curtains and carpet. We will never stay at that hotel again because of the housekeeping!
- Official Description (provided by the hotel):
- Atlantis Casino Resort Spa is honored to be a recipient of the AAA Four Diamond Award. This prestigious recognition signifies the beauty and attention to detail eminent throughout the entire resort. Nestled at the base of the majestic Sierra Nevada mountains, Atlantis is ideally located on the strip in the heart of Reno’s restaurant, entertainment and shopping district. Atlantis is a resplendent oasis created for relaxation, rejuvenation and celebration. A favorite of resort destination travelers near and far, and voted Best Hotel & Casino for its exceptional and friendly service, Atlantis is truly second to none. Atlantis offers a complimentary airport shuttle, free valet parking and acres of free self-parking.Experience all that Atlantis has to offer. Atlantis has rooms ranging from deluxe accommodations to Reno’s only Concierge Hotel Tower, with amenities to suit anyone from the vacationing family to the high roller or business traveler. Dine in one of our eight award-winning restaurants or enjoy our ten captivating bars and lounges, with daily social hour and happy hour. The world-class Spa Atlantis is the winner of SpaFinder’s Readers’ Choice Award for Best Hotel Casino Spa and boasts unique treatments and beneficial amenities. Our casino floor features Exclusive Premiere slots, a smoke-free poker room, Race & Sports book, and Reno’s only casino-wide progressive jackpot.Stay. Dine. Play. Spa. In Four Diamond Luxury. ... more less
- Reservation Options:
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- Also Known As:
- Atlantis Hotel Reno
- Atlantis Resort Reno