I work at a hotel in San Francisco and having to actually manage to get the weekend off took some serious back breaking negotiating. There is nothing better than anxiously awaiting your vacation and checking into a great unit, with great friends.
Unfortunately, that feeling died out as soon as I arrived at 3 in the morning on Saturday and was greeted by a cold smirk and an unfriendly welcome. The girl with the black hair was partially interested and wanted to quickly dispose of us. Maria the night shift front desk manager was even worse than the associate. Every question I asked she bitterly replied as if I should know the answers. Look, it's nothing personal--but if you're uninterested and unsatisfied with your job do not take it out on your customers.
There was a leakage somewhere that didn't concern our unit but the maintenance guys decided to knocked on our door 3 times all within hours intervals to let us know.
On the bright side though room was clean.
I will not be recommending Atlantis Casino Resort to any of my future clients or friends.
- Official Description (provided by the hotel):
- Atlantis Casino Resort Spa is honored to be a recipient of the AAA Four Diamond Award. This prestigious recognition signifies the beauty and attention to detail eminent throughout the entire resort. Nestled at the base of the majestic Sierra Nevada mountains, Atlantis is ideally located on the strip in the heart of Reno’s restaurant, entertainment and shopping district. Atlantis is a resplendent oasis created for relaxation, rejuvenation and celebration. A favorite of resort destination travelers near and far, and voted Best Hotel & Casino for its exceptional and friendly service, Atlantis is truly second to none. Atlantis offers a complimentary airport shuttle, free valet parking and acres of free self-parking.Experience all that Atlantis has to offer. Atlantis has rooms ranging from deluxe accommodations to Reno’s only Concierge Hotel Tower, with amenities to suit anyone from the vacationing family to the high roller or business traveler. Dine in one of our eight award-winning restaurants or enjoy our ten captivating bars and lounges, with daily social hour and happy hour. The world-class Spa Atlantis is the winner of SpaFinder’s Readers’ Choice Award for Best Hotel Casino Spa and boasts unique treatments and beneficial amenities. Our casino floor features Exclusive Premiere slots, a smoke-free poker room, Race & Sports book, and Reno’s only casino-wide progressive jackpot.Stay. Dine. Play. Spa. In Four Diamond Luxury. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Priceline, HotelsforEveryone, Hotwire, Cheap Tickets, getaroom.com, HotelsClick, HotelQuickly and Agoda so you can book your Atlantis Casino Resort Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Atlantis Hotel Reno
- Atlantis Resort Reno