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“Weekend Stay March 14-16, 2014 Crab Feed”

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Atlantis Casino Resort Spa
Ranked #1 of 64 Hotels in Reno
GreenLeadersPlatinum level
Sacramento, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Weekend Stay March 14-16, 2014 Crab Feed”
Reviewed March 17, 2014

From the moment we arrived at the Atlantis our experince was amazing. I loved the idea that it only took a matter of minutes to check in. Went to our room. Once we opened the door, we were throughly shocked to find a beautiful room with an amazing view. Especially since we did not have to pay for it. Normally you would get a clean & comfortable room. Which is fine. But to have stayed for 2 days in in the accomodations that we had, We just have to say thank you and hats off to the Atlantis. No matter where we went the restaurants, casino floor ,valet service, you name it. We attended your annual crab feed. It was awesome. This was the second one that we have attended and kudos to you crab feed cordinator and staff. Fantastic Job.All of your personnel was top notch. I would throughly enjoy coming back again. Atlantis you rock.

Room Tip: There is none to give, except don't change a thing.
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  • Stayed March 2014, traveled as a couple
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Helpful?
1 Thank Walla R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review, April 3, 2014
Thank you for sharing your phenomenal review of Atlantis Casino Resort Spa and I look forward to having you as our guest again very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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San Mateo, California
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed March 17, 2014 via mobile

The hotel room wasn't quite as nice as I was expecting from the pictures. However, I had a room mix up upon arrival and customer service really helped fix it. A+ casino was good, but smokey. Indoor pool relaxing. Drinks were a great price. Be prepared to visit the dry cleaner after your visit as the smoke is a bit sticky.

Overall, we had a fine Reno stay, but I would say that the website description is a tad deceiving. The "many" bars they have are mostly just the same exact thing in different parts of the casino. If you're looking to bar hop, this isn't the place for you.

We had a comp breakfast buffet. It was so-so, but would have been upset if I had paid for it. Steakhouse was fabulous for dinner.

Stayed February 2014, traveled as a couple
Helpful?
1 Thank Megan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review, April 3, 2014
Thank you for taking the time to post your review of Atlantis Casino Resort Spa. I am pleased that you enjoyed Atlantis Steakhouse and our pool. However, I am disappointed that we fell short in a few areas. I would like an opportunity to discuss this with you. At your convenience, you may contact me at contact@atlantiscasino.com. I look forward to hearing from you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 17, 2014

Very nice room and it was comped. Who can complain?
Everything worked and spa and pool were great. Let us do a late Checkout and gave us the room we asked for without hesitation. Nice location and friendly staff.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Somkid B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review, April 3, 2014
Thank you for sharing your recent experience at Atlantis Casino Resort Spa and I look forward to welcoming you back very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Carlos, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 17, 2014

Price was great for a one night layover. Everything I needed was on site. My only negative comment, as with all casinos, is with the air on the casino floor. Too smoky and hard to breath. I don't gamble anymore, but you must go through the casino to check in, go to a restaurant, or go anywhere.

  • Stayed March 2014, traveled on business
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Helpful?
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review, April 4, 2014
Thank you for taking the time to post your review of Atlantis Casino Resort Spa. I am sorry that the smoke smell was overwhelming for you. Our Director of Facilities is investigating our air handling system. I hope you return in the near future!
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Salem, Oregon
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 17, 2014

My husband and I recently spent 4 nights at the Atlantis Casino Resort Spa at Reno, NV. We were delighted with our room and the service was excellent. The only thing we wished we could have done was use the hot tub and it was closed for the season. Would stay there again.

  • Stayed March 2014, traveled as a couple
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Helpful?
Thank Linda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review, April 4, 2014
Thank you for traveling from Oregon to visit Reno and Atlantis Casino Resort Spa. I am thrilled that you enjoyed your room and our exceptional guest service. To get the most relaxation, visit Spa Atlantis on your next trip and rejuvenate body and mind.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nevada City, California
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 17, 2014

Everything and everyone is great. Always helpful! My only complaint is the wi fi in the rooms that I have been in is terrible. This last trip I was able to read one email and it would time out and I would have to start all over again to get back onto the net. It would be easier for me to go two blocks to Mcdonalds and get my work done.

  • Stayed March 2014, traveled with family
    • Value
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    • Cleanliness
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Helpful?
Thank ChuckHolmes332
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review, April 4, 2014
Thank you for posting your review of Atlantis Casino Resort Spa. I am disappointed that there was an issue with the internet during your stay. I would like an opportunity to obtain more information so I can investigate the issue. At your convenience, you may contact me at contact@atlantiscasino.com. I look forward to hearing from you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clovis, California
1 review
Reviewed March 17, 2014

The crab feed was excellent with two night stay. Fun all the way around and a great way to spend a weekend. I really like the way the dealers introduce the players to the new dealer and every one was real friendy


Room Tip: Room real nice and clean
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Frank A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review, April 4, 2014
Thank you for sharing your wonderful comments and I look forward to welcoming you back to Atlantis Casino Resort Spa very soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Atlantis Casino Resort Spa

Property: Atlantis Casino Resort Spa
Address: 3800 S Virginia St, Reno, NV 89502-6005
Phone Number:
Location: United States > Nevada > Reno
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Reno
#1 Casino Hotel in Reno
#1 Luxury Hotel in Reno
#1 Top resorts Hotel in Reno
#2 Family Hotel in Reno
#2 Business Hotel in Reno
#2 Romantic Hotel in Reno
Price Range (Based on Average Rates): $
Hotel Class:4 star — Atlantis Casino Resort Spa 4*
Number of rooms: 824
Official Description (provided by the hotel):
Atlantis Casino Resort Spa is honored to be a recipient of the AAA Four Diamond Award. This prestigious recognition signifies the beauty and attention to detail eminent throughout the entire resort. Nestled at the base of the majestic Sierra Nevada mountains, Atlantis is ideally located on the strip in the heart of Reno’s restaurant, entertainment and shopping district. Atlantis is a resplendent oasis created for relaxation, rejuvenation and celebration. A favorite of resort destination travelers near and far, and voted Best Hotel & Casino for its exceptional and friendly service, Atlantis is truly second to none. Atlantis offers a complimentary airport shuttle, free valet parking and acres of free self-parking.Experience all that Atlantis has to offer. Atlantis has rooms ranging from deluxe accommodations to Reno’s only Concierge Hotel Tower, with amenities to suit anyone from the vacationing family to the high roller or business traveler. Dine in one of our eight award-winning restaurants or enjoy our ten captivating bars and lounges, with daily social hour and happy hour. The world-class Spa Atlantis is the winner of SpaFinder’s Readers’ Choice Award for Best Hotel Casino Spa and boasts unique treatments and beneficial amenities. Our casino floor features Exclusive Premiere slots, a smoke-free poker room, Race & Sports book, and Reno’s only casino-wide progressive jackpot.Stay. Dine. Play. Spa. In Four Diamond Luxury. ... more   less 
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Also Known As:
Atlantis Hotel Reno
Atlantis Resort Reno

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