My best friend got us a room at the hotel for a night as a mini vacation for us both while I was visiting. She works in the calling center of the hotel and knows all the ins and outs of the casino and rooms.
Our room had two queen beds, a nice large screen TV, and a beautiful view! Though Reno is certainly not one of my favourite cities, the view from the 13th floor at night, with the city all lit up, was absolutely gorgeous. The room was very nice, with plenty of space. I felt that everything was very clean, but my friend who was more picky found a small stain on one of the sheets. The bed was extremely comfortable, and so were the two arm chairs. I had no complaints about the room. The night we were staying there the TV was out most of the night and only came back in spurts. Though this was not the hotel's fault, it was extremely frustrating to have TV during our girls night and they did nothing to apologize or to compensate us for it.
The staff was very friendly. We had brought bottles of wine with us, but accidentally forgot a wine bottle opener. When we called down to room service they brought us a corkscrew with no questions asked and within five minutes of our call.
They casino floor was very beautiful, and as I found out they had recently replaced all of the lighting, which really made the difference in the ambiance. There was a large variety in games to choose from, and each area on the floor had its own vibe. We chose to sit very near to the bar at the computer gaming stations They offered 12-16 games like blackjack and keno with increments for bets from pennies to dollars. This was my first time gambling and I throughly enjoyed myself. The games were relatively simple to figure out. The cocktail waitresses that circled were very nice, although they came around too infrequently for us. The bartender, who I went straight to rather than wait on the waitresses, was very nice and very prompt and her drinks were pretty tasty. As someone who is very picky about her drinks, I was very pleased with the quality on the casino floor.
For a free night out, since my friend was treating, it was very fun. The building itself is beautiful. Their glass elevator is pretty fun to look out on the city. The casino was built in stages, so each tower has its own theme. I do think the casino is a bit pricey, but it also provided very good service and a fun night of gambling.
- Official Description (provided by the hotel):
- Atlantis Casino Resort Spa is honored to be a recipient of the AAA Four Diamond Award. This prestigious recognition signifies the beauty and attention to detail eminent throughout the entire resort. Nestled at the base of the majestic Sierra Nevada mountains, Atlantis is ideally located on the strip in the heart of Reno’s restaurant, entertainment and shopping district. Atlantis is a resplendent oasis created for relaxation, rejuvenation and celebration. A favorite of resort destination travelers near and far, and voted Best Hotel & Casino for its exceptional and friendly service, Atlantis is truly second to none. Atlantis offers a complimentary airport shuttle, free valet parking and acres of free self-parking.Experience all that Atlantis has to offer. Atlantis has rooms ranging from deluxe accommodations to Reno’s only Concierge Hotel Tower, with amenities to suit anyone from the vacationing family to the high roller or business traveler. Dine in one of our eight award-winning restaurants or enjoy our ten captivating bars and lounges, with daily social hour and happy hour. The world-class Spa Atlantis is the winner of SpaFinder’s Readers’ Choice Award for Best Hotel Casino Spa and boasts unique treatments and beneficial amenities. Our casino floor features Exclusive Premiere slots, a smoke-free poker room, Race & Sports book, and Reno’s only casino-wide progressive jackpot.Stay. Dine. Play. Spa. In Four Diamond Luxury. ... more less
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- Also Known As:
- Atlantis Hotel Reno
- Atlantis Resort Reno