Experience started with a free shuttle ride from the airport to the hotel. Considering it was 11am, I thought we may have to wait for a room, but our room was ready to go. We upgraded to the concierge tower. Semi-private elevators lead us to our 25th floor room after a quick and efficient check in. Our room had descent views of the mountain range and a strip mall. Comfortable beds, flat screens, TV in the bathroom, roomy closet space. Concierge tower was excellent, the stay includes access to the concierge lounge, where they offered complimentary snacks/coffee/newspapers and internet access, which all was great and great service! Our trip included a day at the spa, which was beyond what I expected! They have a variety of rooms to enjoy, sauna and steam room, and the services were excellent.
Paula was my masseuse, she was pleasant and made sure I was comfortable. I would definetly go back to the spa. We happen to be there on a Monday, so maybe that's why it wasn't crowded, which made it more comfortable and it didn't feel like you had to rush.
Another thing I was surprised about was the food selection. They have a wide range of restaurant options and price options. Bistro Napa by far was the best experience! Great service, great food, found my new favorite onion soup! Unexpected and delicious!
Only complain, housekeeping may need a bit of retraining, who doesn't pick up used glasses and trash? Other than that, the stay was comfortable, relaxing and fun.
- Official Description (provided by the hotel):
- Atlantis Casino Resort Spa is honored to be a recipient of the AAA Four Diamond Award. This prestigious recognition signifies the beauty and attention to detail eminent throughout the entire resort. Nestled at the base of the majestic Sierra Nevada mountains, Atlantis is ideally located on the strip in the heart of Reno’s restaurant, entertainment and shopping district. Atlantis is a resplendent oasis created for relaxation, rejuvenation and celebration. A favorite of resort destination travelers near and far, and voted Best Hotel & Casino for its exceptional and friendly service, Atlantis is truly second to none. Atlantis offers a complimentary airport shuttle, free valet parking and acres of free self-parking.Experience all that Atlantis has to offer. Atlantis has rooms ranging from deluxe accommodations to Reno’s only Concierge Hotel Tower, with amenities to suit anyone from the vacationing family to the high roller or business traveler. Dine in one of our eight award-winning restaurants or enjoy our ten captivating bars and lounges, with daily social hour and happy hour. The world-class Spa Atlantis is the winner of SpaFinder’s Readers’ Choice Award for Best Hotel Casino Spa and boasts unique treatments and beneficial amenities. Our casino floor features Exclusive Premiere slots, a smoke-free poker room, Race & Sports book, and Reno’s only casino-wide progressive jackpot.Stay. Dine. Play. Spa. In Four Diamond Luxury. ... more less
- Reservation Options:
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- Also Known As:
- Atlantis Hotel Reno
- Atlantis Resort Reno