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“Great room and breakfast!” 3 of 5 bubbles
Review of Ramada Reno Hotel and Casino

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Ramada Reno Hotel and Casino
Ranked #37 of 64 Hotels in Reno
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967 reviews from our community

Traveler rating
    107
    248
    285
    187
    140
See reviews for
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Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Laguna Beach, California
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed November 21, 2012

Made a reservation, then later the same day, after reading reviews, I decided the low price wasn't worth it. I called to cancel, asked for confirmation email, but instead got one stating my reservation "was held on a tentative basis, so it was never entered into our hotel system." The next day, an email arrived with my reservation confirmation number, along with instructions if I choose to cancel. I called them again, repeating my request to cancel, asking AGAIN for a cancellation confirmation, and am still waiting. Two thumbs down to this hotel!

Stayed November 2012, traveled on business
Helpful?
Thank explore321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadareno, Manager at Ramada Reno Hotel and Casino, responded to this review, November 30, 2012
I’m sorry to hear that you decided not to stay with us, we are in the process of updating our hotel and hope that in future visits you will see our improvements. If the issue of confirming your cancellation has not been resolved please contact me at amy.wilcox@jqh.com so that I can address this. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Bruno
1 review
3 of 5 bubbles Reviewed November 14, 2012

I like this hotel alot. Free internet, Not a great location, but sportsbook and good slots. Then comes the zinger, the last night was more than twice what they had quoted me.

  • Stayed November 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Ramada

Helpful?
Thank Avery L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadareno, Manager at Ramada Reno Hotel and Casino, responded to this review, November 30, 2012
Thank you for taking the time to share valuable feedback about your stay. I was happy to hear that you like the hotel with free internet, the sportsbook and good slots.
I apologize, however, for the confusion with your rate. The reservation you booked was for an advance purchase, online discount promotion. When the additional night was later added to the reservation the deeply discounted promotion rate was not available. We have addressed how these reservations are booked and hope that you will choose the Ramada Reno for your next trip to Reno.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Reno Hotel and Casino

Property: Ramada Reno Hotel and Casino
Address: 1000 East Sixth Street, Reno, NV 89512
Phone Number:
Location: United States > Nevada > Reno
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #37 of 64 Hotels in Reno
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Reno Hotel and Casino 3*
Number of rooms: 281
Official Description (provided by the hotel):
Situated in the heart of the city, the Ramada Reno Hotel and Casino surrounds you with the unique sights and sounds of one of America's most dynamic cities. You'll experience a great night's sleep in spacious guest rooms or suites with spectacular views of downtown Reno and the Sierra Mountains. The hotel features a health and fitness center and a heated outdoor pool. ... more   less 
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Also Known As:
Ramada Reno Hotel Reno

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