I went on a vacation by myself to Reno for my birthday. I got there and there was this huge line to check in. I waited patiently and went up and got my room. I really liked the room I got. I had been scared because it was booked through Priceline.com. I decided to try to upgrade my room. I went and got a Grand Suite which turned out to be the same size as the previous room except instead of two queen beds there was a king size bed, bar, and jacuzzi tub.
First thing I noticed was there was a coffee stain on the bedspread. I decided to think nothing of it since I planned to sleep on the other side of the bed. The next morning the bedspread was replaced.
Second, I bought two sodas from the arcade (A little expensive but a lot cheaper then the gift shop) and discovered that the Automatic Ice Machine didn't work. I called and found out that they were throwing all of those out. I thought okay whatever there's an ice machine across from me.
I loved the Passport club because it made the food there very reasonable. I ate at Chi, Coffee Shop, and Biscotti's and enjoyed all three. It certainly was better then when I ventured out on a city bus to visit Circus Circus and got wheat toast instead of white and cold hashbrowns.
All in all I'd say I enjoyed my stay but I think it would have been alright to skip the upgrade.
- Official Description (provided by the hotel):
- Awarded the prestigious AAA Four Diamond rating for hospitality industry excellence, the Peppermill Resort Spa Casino in Reno, Nevada offers a first-class experience as well as upscale amenities that create an unforgettable stay. Peppermill offers 1621 guest rooms, including 600 lavishly appointed suites, 10 award-winning restaurants, 15 bars and lounges, two geothermally heated resort pools, the three-story Spa Toscana, and free live entertainment or dancing until the wee hours in Reno's hottest nightclub, EDGE. Accommodations now include custom pillow-top mattresses, hypoallergenic pillows in both soft and firm comfort levels, Egyptian cotton sateen T300 bed linens, single-cup Keurig brewing systems, in-room smart refrigerators, 42-inch LCD high-definition TV and movie stations, and complimentary Wi-Fi with speeds up to 32mbps. ... more less
- Reservation Options:
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- Also Known As:
- Peppermill Hotel Reno