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Peppermill Resort Spa Casino
Ranked #4 of 64 Hotels in Reno
Certificate of Excellence
GreenLeadersGold level
Reviewed August 12, 2013

Great place. Lots of fun. The room was very quite at night and the elevator was very quick. Good tv also but no schedule of programs.

Peppermill is convientlylocated and easy to get to from the airport. Great shuttle service which ran on time. lovely pool and lots of room to relax.
























Room Tip: Non smoking-Very good.
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  • Stayed: August 2013, traveled with friends
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Thank ralf538
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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8,389 - 8,395 of 10,889 reviews

Reviewed August 11, 2013

We got a great deal through Costco and was able to use the vouchers back to back. We stayed in a Tuscany Tower King Suite. The rooms were nicely decorated. Loved the Whirlpool tub and the art channels on the TV that play 10-15 second clips of video of scenic locations around the world.

We ate at almost every restaurant. The food was good in every restaurant. After awhile though it seemed that it was all coming from the same kitchen. I guess that may seem obvious. Rented a cabana for the afternoon, got great service from the staff at the pool and made good use of their gym. We thoroughly enjoyed ourselves.

We found the staff from front desk to valet to be more than helpful. We asked for a refrigerator and microwave and both were promptly provided by housekeeping. The only thing we ran into that could use some improvement was the waiters/waitresses sometimes could be hit or miss. Not bad service per se just not always the most personable.

The slots are tight, although it could have been just my bad luck, I did see other people winning.

We will be back. Loved the tub and the fact that you don't really need to leave this resort.

Room Tip: Stay in the Tuscany Tower on a higher floor. Pool view is nice.
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  • Stayed: August 2013, traveled with family
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1  Thank Kim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this reviewResponded August 12, 2013

Thank you for taking the time to write a review about your recent trip to the Peppermill. We take great pride in our property and the service levels that our team delivers. Our guest feedback helps us to continually improve and excel so that all of our guests can have positive experiences like yours.

I am glad that you enjoyed staying in our luxurious Tuscany Tower. It is very popular among our guests and we receive rave reviews regarding the quality of the décor and amenities offered. It is great to see that you were able to dine in most of our award winning restaurants. Our Chef works hard to create different items that are unique in taste and flavor for our ten dining outlets. I am glad that you were able to take advantage of the many amenities that the Peppermill has to offer. The beautiful pools are a favorite with guests and reserving a cabana elevates the enjoyment even more.

I will be sure to pass along your comments to our leadership team. They will be happy to hear that their efforts are recognized. Thanks again for your excellent feedback and we look forward to welcoming you back to the Peppermill in the near future.

Scott Evans
Executive Director of Service Excellence

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 11, 2013

This is a wonderful Hotel and Casino the stay and play. My husband and I stayed there 4 times and each time the rooms are immaculately clean. Be sure to stay in one of suites with the huge bath tub and the flat screen TV or a spa suite. So relaxing to watch the morning news, soaking in a huge tub with air jets. It's even self cleaning! All of their room rate are very affordable and the quality can't be beat!
The casino is lively and and very upbeat. You name it and they've got plenty of your favorite games. The restaurants are all excellent with a huge variety of all types of food you could imagine. Try it, I promise you'll like it too.

  • Stayed: August 2013, traveled as a couple
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Thank Rulona R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2013

Spent two days at the PepperMill and had an excellent time. The classic car show in the north parking lot was really a bonus. I enjoy the flat screens around the casino make me think I am traveling around the world.

  • Stayed: August 2013, traveled with family
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Thank Duane W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this reviewResponded August 12, 2013

Thank you for your Trip Advisor review regarding your recent visit to the Peppermill. Our guests are our number one priority and we love to hear when they have had a positive experience during their visit.

I am glad to hear that you had a great time at the Peppermill and that you were able to visit during Hot August Nights. It is a huge classic car event that takes place once a year in Reno and attracts people from all over the country. Many of the cars are truly fantastic to look at. The different images and videos you saw on the high definition screens around the casino are actually filmed by a team of individuals that we send out. They travel to different locations across the world and capture some of the most breathtaking scenery for our guests to watch here. We are glad that you were able to enjoy them!

Thanks again for your wonderful feedback and we look forward to seeing you back at the Peppermill again in the near future.

Scott Evans
Executive Director of Service Excellence

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 11, 2013

I have been staying at the Peppermill for several year for Hot August Nights and a few other times during the year. It is a great place to stay and has all of the amenities one could ask for. The rooms are large and comfortable. I think it is the nicest place in the Reno area to stay and is reasonably price for the quality.



Room Tip: Hugh rooms with all the amenities.
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  • Stayed: August 2013, traveled with family
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Thank Greg B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2013

The rooms in the Tuscan Tower are wonderful, beautiful pool and wonderful selection of restaurants, the only thing I wish were better is that the slot machines
as they seem to be all the old options, would love to see newer games on the slot machines. Staff was wonderful and helpful, and I loved being able to get room service and the ease of airport check in on the web by the front desk, also the convenience of the shuttle to and from the airport and also the shuttle tie in with the convention center/ Barrett Jackson event, while we were visiting and the car show was wonderful

Room Tip: rooms are clean and beautiful
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  • Stayed: August 2013, traveled with friends
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Thank Lizzy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2013

Fabulous food portions too large. Reduce size of food portions. Nice place to relax
Enjoyed the balcony and courtyard. Will certainly use Peppermill again..The Tuscan room was a spoiler. Wouldn't want to use any other facility.





























Room Tip: Room couldn't be better
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  • Stayed: August 2013, traveled as a couple
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Thank parvo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Peppermill Resort Spa Casino

Address: 2707 S Virginia St, Reno, NV 89502-4213
Phone Number:
Location: United States > Nevada > Reno
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Reno
#1 Family Hotel in Reno
#2 Top resorts Hotel in Reno
#2 Casino Hotel in Reno
#2 Spa Hotel in Reno
#2 Luxury Hotel in Reno
#4 Business Hotel in Reno
#6 Best Value Hotel in Reno
Price Range: $93 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Peppermill Resort Spa Casino 4*
Number of rooms: 1621
Official Description (provided by the hotel):
Awarded the prestigious AAA Four Diamond rating for hospitality industry excellence, the Peppermill Resort Spa Casino in Reno, Nevada offers a first-class experience as well as upscale amenities that create an unforgettable stay. Peppermill offers 1621 guest rooms, including 600 lavishly appointed suites, 10 award-winning restaurants, 15 bars and lounges, two geothermally heated resort pools, the three-story Spa Toscana, and free live entertainment or dancing until the wee hours in Reno's hottest nightclub, EDGE. Accommodations now include custom pillow-top mattresses, hypoallergenic pillows in both soft and firm comfort levels, Egyptian cotton sateen T300 bed linens, single-cup Keurig brewing systems, in-room smart refrigerators, 42-inch LCD high-definition TV and movie stations, and complimentary Wi-Fi with speeds up to 32mbps. ... more   less 
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Also Known As:
Peppermill Hotel Reno

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