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“Rest and Relaxation”

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Peppermill Resort Spa Casino
Ranked #4 of 64 Hotels in Reno
Certificate of Excellence
GreenLeadersGold level
Reviewed July 24, 2013

We stayed 5 nights at the Peppermill; two nights in the tower and three in the Tuscany. Both rooms were clean and comfortable, although the Tuscany was a little more plush! We had fun on our anniversary by relaxing near the pool, and resting in the rooms! I will definitely go back!

  • Stayed: July 2013, traveled as a couple
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1  Thank Russell V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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8,499 - 8,505 of 10,888 reviews

Reviewed July 24, 2013

It's not a place where you get a lot of play time for your money, We stay a lot and used to feel very lucky. You could play a long time now it feels like your just feeding the machines. So the people who where playing there told us to try the grand sierra and we had a lot of fun on their machines a lot of games. Room service takes longer now than it use to and we miss the club sandwiches that have been there forever now its just a fancy sandwich.

  • Stayed: July 2013, traveled with friends
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2  Thank kasinokathy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this reviewResponded July 26, 2013

Thank you for your feedback regarding your trip to the Peppermill. We appreciate your insight regarding you visit. I am glad to hear that you enjoyed interacting with our employees and staying in our rooms. I wish luck was on your side this trip. Our slots have been very generous the past few days. From July 24th to July 26th, we have paid out 138 jackpots over $1,200. Also, during these two days we have paid out numerous jackpots over $5,000. We even had two $20,000 jackpots, one jackpot for $28,000 and one lucky guest won $120,000.

We look forward to your next visit to the Peppermill and wish you a truly lucky experience.

Best regards,

Scott Evans
Executive Director of Service Excellence

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2013

We stayed in a suite in their tuscany tower.room was very nice with lots of space and a great view we ate most of our meals in the island buffet.very good quality as well.pools are beautiful.we highly recommend this hotel if you are in the area .only tthing was we got there a day early and they only had a tower room on the third floor with a view of the air conditioner that sucked .otherwise it was great

Room Tip: Dont take a room in the west wing or north wing , stick to the main tower or the tuscany tower
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  • Stayed: July 2013, traveled as a couple
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1  Thank leo b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2013

Stayed at this hotel a few times. Peppermill Tower and Tuscany Tower are nice. Rooms are big. Furniture is comfortable. Nice carpet. The North and West Wings feel like a converted Motel 6. Rooms are considerably smaller. There's only 2 floors and you hear lots of service trucks in the morning. Ceilings and walls are thin, heard the people above me walking down the hallway. You have to take an elevator to a "skyway", then down another elevator, to get to the casino. Long walk. You are also nowhere near the parking garage. There's separate parking for the North and West wings (all uncovered).

Room Tip: Don't stay in the North or West wings
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  • Stayed: July 2013, traveled with friends
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1  Thank VegasSportsGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this reviewResponded July 25, 2013

Thank you for your feedback regarding your visit. I am sorry to hear that your recent trip was less than perfect. If you have a few minutes, I would love to get some additional insight regarding your stay. The input we receive from our valued guests is critically important to improving our overall service experience and delivery.

I have sent you a message through Trip Advisor with the best method to reach me. I look forward to speaking with you soon. Once again, thank you for your review.

Best regards,

Scott Evans
Executive Director of Service Excellence

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2013

This Hotell was very good, and good value for the money. Very good food at the restaurants. Spesial the food at Island Restaurant. Very good breakfast, the best we have get at any Hotell in USA in our holiday this summer.

  • Stayed: July 2013, traveled with family
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Thank Persteinskog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2013

Never had a stay quite like this one... All the staff were courteous, helpful and just plain nice!!!! The rooms were sparkling, and sooo beautiful... The food was excellent and the slots were pretty loose... Had a wonderful time.. Can't wait to go back!!!!

Room Tip: Try to get on the higher floors as the elevators on check out take forever to get if you are at a lo...
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  • Stayed: July 2013, traveled with friends
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Thank Casey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2013

Georgeous architecture, wonderful staff, outstanding buffet (one of the best I've ever eaten at . . . and I've eaten at a lot of them), nice pool(s), outstanding workout facility and our suite was great. We'll definitely be back!

  • Stayed: July 2013, traveled as a couple
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Thank Davey1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Peppermill Resort Spa Casino

Address: 2707 S Virginia St, Reno, NV 89502-4213
Phone Number:
Location: United States > Nevada > Reno
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Reno
#1 Family Hotel in Reno
#2 Top resorts Hotel in Reno
#2 Spa Hotel in Reno
#2 Luxury Hotel in Reno
#2 Casino Hotel in Reno
#4 Business Hotel in Reno
#6 Best Value Hotel in Reno
Price Range: $93 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Peppermill Resort Spa Casino 4*
Number of rooms: 1621
Official Description (provided by the hotel):
Awarded the prestigious AAA Four Diamond rating for hospitality industry excellence, the Peppermill Resort Spa Casino in Reno, Nevada offers a first-class experience as well as upscale amenities that create an unforgettable stay. Peppermill offers 1621 guest rooms, including 600 lavishly appointed suites, 10 award-winning restaurants, 15 bars and lounges, two geothermally heated resort pools, the three-story Spa Toscana, and free live entertainment or dancing until the wee hours in Reno's hottest nightclub, EDGE. Accommodations now include custom pillow-top mattresses, hypoallergenic pillows in both soft and firm comfort levels, Egyptian cotton sateen T300 bed linens, single-cup Keurig brewing systems, in-room smart refrigerators, 42-inch LCD high-definition TV and movie stations, and complimentary Wi-Fi with speeds up to 32mbps. ... more   less 
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Also Known As:
Peppermill Hotel Reno

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