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“Routine Maintenance” 4 of 5 stars
Review of Peppermill Resort Spa Casino

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Peppermill Resort Spa Casino
Ranked #3 of 66 Hotels in Reno
Certificate of Excellence
GreenLeadersGold level
Graeagle
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Routine Maintenance”
4 of 5 stars Reviewed March 27, 2013

We found the dealers at the table games in the casino to be very friendly, a wide variety of slot machines, the restaurants had great service and very good food although we did not eat at every restaurant, the Peppermill has a wide variety of restaurants and price ranges to choose from. The tower room that we stayed in had some minor maintenance issues. Overall we rated our stay as very good.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank sw0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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7,754 reviews from our community

Traveler rating
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    1,781
    550
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (2,369)
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English first
Fremont, California, Usa
1 review
5 of 5 stars Reviewed March 27, 2013

For my birthday I stayed at the peppermill in the tower room, and it was gorgeous! The rooms have a Victorian style and clean. We ate at the Bemini Steakhouse located in the resort, and it was definitely worth it! Will be coming back very soon.


  • Stayed March 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Teri M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morgan Hill, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 27, 2013

I am a member of the Passport Rewards program at the Peppermill, and because of this I received an offer for two free nights plus two free tickets (value - $75/each) to a Crab Feed.

As always, the room was great. Good quality mattress/sheets, bathroom was in good order, and wet bar was fully stocked.

The casino experience was awesome. All the dealers are friendly and willing to chat.

The restaurants here are REALLY good. Biscotti's is a great place to have lunch (I recommend the Prime Rib Dip, I've gotten it 6 out of 6 visits to this restuarant).

And the Crab Feed. WOW this was amazing. A buffet with cold salads, vegetables (corn, roasted red potatoes), buffalo wings, crab sushi, and finally, of course, CRAB LEGS!!! UNLIMITED, DELICIOUS CRAB LEGS. I went through 5 plates by myself. They must have had 1000+ people in attendance, but they know how to get people in and eating FAST. We will DEFINITELY be back next time!!!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Robert G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petaluma, California, Usa
1 review
5 of 5 stars Reviewed March 27, 2013

The Spa and food was excellent. Couldn't get her out of the spa, the whole day and very affordable.

My wife was also iffy about going because of the smoking, thoroughly enjoyed the spa and was impressed how well the Peppermill's exhaust system worked on the smoke. She is already talking of next time, mainly for the spa......

Thanks

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Bill T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, Illinois, Usa
1 review
5 of 5 stars Reviewed March 27, 2013

My friends and I enjoyed the spa services and the restaurants. We didn't leave the facility for two solid days! Everyone was professional and friendly from the front desk, spa, room service, and shops. I'm absolutely coming back here again........ Only thing missing was some warm weather to lay by the pool.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank VANNAN808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Logan
1 review
5 of 5 stars Reviewed March 26, 2013

I was more impressed by how nice, courteous and friendly the housekeeping staff was. All the employees were really good but I expected less of the housekeeping staff and was surprised.

The hotel is really nice.

I will sure consider coming back to the Peppermill - RENO.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Travis R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockton, California
2 reviews
5 of 5 stars Reviewed March 26, 2013

We come to Reno every few months and always stay here. Comfort, service, and convenience play important roles in our lifestyle. The honesty and thoroughness of the housekeeping staff got my "left" items (including some jewelry) back to me when I hurriedly had to leave a day early and was careless about packing. I was impressed with the speedy recovery. We enjoy the restaurants, gaming areas, slot tournaments, and staff. I hope to get back soon.

Room Tip: I haven't had a bad room; I let them choose for us.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank bbohi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Peppermill Resort Spa Casino

Property: Peppermill Resort Spa Casino
Address: 2707 S Virginia St, Reno, NV 89502-4213
Phone Number:
Location: United States > Nevada > Reno
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Reno
#1 Romantic Hotel in Reno
#2 Top resorts Hotel in Reno
#2 Green Hotel in Reno
#2 Spa Hotel in Reno
#2 Casino Hotel in Reno
#4 Business Hotel in Reno
Price Range (Based on Average Rates): $
Hotel Class:4 star — Peppermill Resort Spa Casino 4*
Number of rooms: 1635
Official Description (provided by the hotel):
Awarded the prestigious AAA Four Diamond rating for hospitality industry excellence, the Peppermill Resort Spa Casino in Reno, Nevada offers a first-class experience as well as upscale amenities that create an unforgettable stay. Peppermill offers 1635 guest rooms, including 600 lavishly appointed suites, 10 award-winning restaurants, 15 bars and lounges, two geothermally heated resort pools, the three-story Spa Toscana, and free live entertainment or dancing until the wee hours in Reno's hottest nightspot, EDGE. Custom-made, double pillow-top mattresses, 42" high-definition LCD TVs and media hubs are all featured in our guest rooms, and complimentary premium Wi-Fi is available for all hotel guests. ... more   less 
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Also Known As:
Peppermill Hotel Reno

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