The most memorable thing about my stay was the room: Comfortable with a capital "C"! I have stayed in dozens and dozens of hotels, and the carpet was the single best feeling ever - better quality than any home I've had! Strange that carpet should stand out, but most hotels have industrial-grade for high traffic use, but the Peppermill rooms were fantastic - wanted to roll around on it! silly, I know, but... The beds were equally comfortable, soft yet firm, and a very clean, solid feel to everything. Staff: a little challenging at times, had some issues with their friendliness from time to time. Restaurant staff in Biscotti's, however, were fantastic - constantly checking on me, how the food was, etc. Very friendly and helpful. One of the bars, the Terrace Lounge, was the opposite: borderline rude bartenders, slow service; one night when the bar was nearly full, the bartender announced last call at midnight - - when certainly he could and should have kept it open longer, with a crowd like that. oy!
- Official Description (provided by the hotel):
- Awarded the prestigious AAA Four Diamond rating for hospitality industry excellence, the Peppermill Resort Spa Casino in Reno, Nevada offers a first-class experience as well as upscale amenities that create an unforgettable stay. Peppermill offers 1635 guest rooms, including 600 lavishly appointed suites, 10 award-winning restaurants, 15 bars and lounges, two geothermally heated resort pools, the three-story Spa Toscana, and free live entertainment or dancing until the wee hours in Reno's hottest nightspot, EDGE. Custom-made, double pillow-top mattresses, 42" high-definition LCD TVs and media hubs are all featured in our guest rooms, and complimentary premium Wi-Fi is available for all hotel guests. ... more less
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- Also Known As:
- Peppermill Hotel Reno