I stayed here 9/21/12 for one night- we arrived just before midnight to check in and woke up around 8am. When I woke up I had 3 bites on me; I called the front desk who gave a huge sigh before transferring me to housekeeping. I spoke to some head of housekeeping who said they needed to do and inspection and I had to fill out a statement. They came up about an hour later took pictures of my bites and I had to go to security and fill out a statement. I felt like a criminal! On top of that I was given a case number to call THEM to follow up! Are you kidding? So we had to leave our room after being it in for around 9 hours, they had no rooms to move us into. We went out to the store and came back to leave our key cards at noon. I have never in my life been bit by something at a hotel then be forced to leave and basically told its my problem and to call them to follow up? Honestly? What kind of a horrible hotel does that? I will never ever again stay here- what an unpleasant experience. Stay at circus circus for half the price; they'd probably never pull this crap!
- Official Description (provided by the hotel):
- Experience timeless luxury and friendly, personal service in the heart of Downtown Reno. Escape to the Eldorado Hotel Casino, named "Best Rooms and Suites" by Casino Player Magazine, where every detail has been considered in order to provide you with the stay of a lifetime. Lose yourself in the nonstop excitement and elegance of our luxurious Reno hotel casino. Choose from our nine award-winning Reno restaurants, including the world-renowned La Strada and Roxy. Browse for one-of-a-kind memorabilia in our shopping boutiques, or check out a Broadway-style performance in Reno’s newest showroom. Whether you are traveling for business or pleasure, the Eldorado offers the ultimate choice among downtown Reno casinos. ... more less
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- Also Known As:
- Eldorado Hotel Reno
- Eldorado Resort Reno