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“Clean, away from the casino atmosphere.” 4 of 5 bubbles
Review of Holiday Inn Express Hotel & Suites Reno

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Holiday Inn Express Hotel & Suites Reno
Ranked #5 of 65 Hotels in Reno
Certificate of Excellence
salt lake city, ut
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Clean, away from the casino atmosphere.”
4 of 5 bubbles Reviewed July 13, 2013

A nice Holiday Inn. Updated, nice beds, warm pool, good breakfast. Our only complaint is that the walls were a bit thin - we could hear a couple having an awful fight for a while. Otherwise, a good stay and there are free cookies.

Stayed July 2013, traveled with family
Helpful?
1 Thank anniechapel_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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400 reviews from our community

Traveler rating
    256
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Greensburg, Pennsylvania
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed July 11, 2013 via mobile

Is there a place where the scent of homemade cookies greet you at the door along with smiling front desk attendants ready to answer each and every question? You bet there is, and I'm reviewing it now. Warm cozy beds, neatly kept rooms, the best morning coffee for breakfast ...all for an economical price. I continue to love my stay here at this Holiday Inn in Reno. You can't go wrong if you decide to spend a few nights here!

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lbca23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NV
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed July 10, 2013 via mobile

We stayed at Holiday Inn Express over the weekend. We really likes the hotels. Very clean and good staff. I don't have words to describe. Everything was great and we will definitely be back. Thank you.

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank PJSNv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 9, 2013

Very New and up to date Hotel. Excellent customer service from all the staff, from front desk all the way to breakfast host. If you don't have a car to get around they provide complimentary free shuttle with in a 3 mile radius from 4pm-10pm. most location's to choose from, like downtown and the mall and many restaurants. I will back to HIE.

  • Stayed July 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Carlos P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Granite Bay, California
Level Contributor
75 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed July 9, 2013

Traveling alone and needed a safe, non-smoking, non-gambling, clean property within 10 minutes to the University of Nevada. Can't say enough good things about this fairly new property with it's big room, comfortable bed, and breakfast ready in the lobby for a quick exit in the morning. Next to the freeway and on the backside of the airport but I heard nothing in the room. (And I am a light sleeper.) I will stay here again the next time in Reno.

Room Tip: Ask for a room on the backside of the property.
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  • Stayed July 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Mariann E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon A, Director of Sales at Holiday Inn Express Hotel & Suites Reno, responded to this review, July 11, 2013
Hi Mariann,
Thank you so much for the great review. It is nice to know we have achieved our goal when our guests feel comfortable, safe and are pleased with the amenities and service we provide. Mariann, I am at your service should you need anything when traveling to Reno.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed July 9, 2013

We stayed here 4 nights over Independence Day weekend and for the most part had a nice time. The hotel is clean, the staff is friendly, breakfast was convenient and had variety. Our room was quiet and spacious, except the ac was very noisy at times. The location is odd and next time we'll rent a car as the shuttle did not always work out well. We had to take a cab from the airport as we were not informed the shuttle does not run between 2 and 4 in the afternoon. There are fast food restaurants within a 10-15 minute walk from hotel. Mountain Mikes pizza was good, and there is a Carls Jr and McDonalds, but don't know if I would walk it at night.
We spent 2 days in downtown Reno for the street festival, it was a lot of fun with live music, chicken wing contest, vendors etc. We also rented a car for 1 day and had fun exploring Virginia City. When downtown we ate twice at Men Wielding Fire bbq place, the pulled pork was great. The car museum is definitely worth a look, a lot of history and we spent a couple hours there, and the River Walk is a nice area to take a break.
Overall the trip was fun and accommodations were nice, but for the money, next time we'll check out the resorts, something more convenient to downtown.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank SJTrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon A, Director of Sales at Holiday Inn Express Hotel & Suites Reno, responded to this review, July 11, 2013
Thank you for taking the time to respond on trip advisor. We appreciate the positive comments. I do apologize you were not informed of the lack of shuttle service from 2:00pm - 4:00pm. Many of our guests appreciate our location due to the ease of access to highways 580 and 395. Our property is one of the newest hotels in Reno, non-smoking and non-gaming, those attributes are appealing to many guests. That said, I know there were wonderful entertaining activites downtown during the holiday week-end. You experienced the amazing food at one of the most popular eateries in the city. Harrahs Auto Museum is absolutely amazing and I am so glad you had the opportunity to see all it has to offer. Thank you for visiting our city and staying at our hotel. Once again, I thank your for all your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rocky Point, New York
Level Contributor
305 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 bubbles Reviewed July 5, 2013

If my plans ever call for a Reno trip and I need to be near the airport, I'll be back. The room was fresh and clean. The staff was very helpful. The hotel was unusually busy and our room wasn't ready for check in but the desk person did everything she could to get us in as soon as possible and explained that the first room available might have some freeway noise. We were so hot and tired we didn't care.....and we never heard any freeway noise. The breakfast was more than adequate for our needs. The hotel is about five minutes from the airport and has free shuttle service.

Stayed June 2013, traveled with family
Helpful?
Thank Ashford817
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon A, Director of Sales at Holiday Inn Express Hotel & Suites Reno, responded to this review, July 8, 2013
Thank you for taking time to review our hotel. We truly appreciate your kind remarks, it's very gratifiying when our guests provide positive feedback. If you have an opportunity to visit Reno again please let me know if I can be of service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Reno

Property: Holiday Inn Express Hotel & Suites Reno
Address: 2375 Market Street, Reno, NV 89502
Phone Number:
Location: United States > Nevada > Reno
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Reno
#6 Family Hotel in Reno
#7 Romantic Hotel in Reno
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Reno 2.5*
Number of rooms: 98
Official Description (provided by the hotel):
The Holiday Inn Express and Suites in Reno is just minutes away from the Reno Tahoe International Airport . Nestled at the base of the Sierra Nevada Mountains, the hotel is conveniently located off US-395 and a half mile south of I-80. he hotel features complimentary wired and wireless high-speed internet, a meeting room, a hot breakfast buffet served daily, a health and fitness center, business center, guest laundry, indoor pool and whirlpool. The Reno area will keep you fully entertained with a variety of activities such as skiing, boating, golfing, snowshoeing, hiking, mountain biking, and kayaking. So Stay Smart! ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Reno

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