I've stayed at the Virgin River about 10 times in the past several years and never had a bad experience. More recently I had two separate stays the first week of July. The staff at the front desk has never been the most polite or the friendliest. The first night I checked in Janet at the front desk was lacking her customer service skills, but the second night I checked in she was a bit friendlier. I didn't have to wait in line at all to check in.
Both times I stayed in building 5. The first night my room was on the ground floor facing the casino. The room seemed clean at first. The beds were very comfortable. Even with traffic and people walking around right outside the room it was surprisingly quiet. In the morning I noticed a couple bugs on the bathroom floor. The shower drain was also clogged.
The second stay was on the second floor facing the pool. It was a little noisier with people running up and down the side of the hotel along the balcony. This room was a lot cleaner, no bugs in the bathroom. Both stays the a/c worked great!
I thought the majority of the hotel was very clean and well maintained. The only time I was in the casino was during check in but it didn't seem very smoky. The parking lot was clean and I didn't have trouble finding a parking spot close to my room. I did notice a lot of security around the property, especially driving around at night, and I felt safe the entire time. I'll definitely return here since I think it's a great deal, even though it's the most basic room you can get with no amenities, you get what you pay for.
The only reason it doesn't get 5 stars is because the wifi is very slow, if it works at all. I got it to work for about two hours the second night.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, Travelocity, Orbitz, getaroom.com and Cancelon so you can book your Virgin River Hotel & Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Virgin River Hotel Mesquite
- Virgin River Hotel And Casino
- Virgin River Mesquite