I know why there is a no refund policy, this place is completely disgusting! We should have stayed across the street at the hotel and casino! The room we got the bed is actually BROKEN! The wood in the box spring is broken, the room is filthy! You can tell they haven't vacuumed in a long time. The carpet is also very stained, the sheets are unclean, the towels are unclean, the furniture is unkept, there is a no refund policy so we had to stay here after paying for the room. I did some cleaning with Lysol wipes at least I brought some on my trip. This hotel is NOT worth $77 per night. Going to make a complaint in the morning & make sure to take pictures as well....if nothing from the hotel manager then I think I will contact a local new paper with the photos or a new station. This is DISGUSTING!!!!!!
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- Also Known As:
- The Royal Hotel Lovelock