Went last night to eat at Casa Serrano. It took about 10 minutes for somebody to finally get our drinks. We ate all of our chips & salsa before our drinks even arrived. She dropped off our drinks and walked away.
About 6 minutes later she came back and just stood at the side of our table with her notepad, didn't say a word, just stood there waiting for us to speak. She could've asked how we were doing or ask what may I get for you, instead she just stared at us.
We ordered the Mexican pizza as an appitizer which was delicious. Later on our food arrived and she just dropped it off and walked away, didn't asked if we needed anything else so I had to yell EXCUSE ME for her to come back and ask for sour cream. She put down the sour cream visibly annoyed. She never came back to check on us or how our food was. Later on she just dropped off the bill and walked away even though we were planning on getting dessert. She didn't bother to ask. Worse service I've had in a while.