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Reviewed 4 weeks ago

very one is helpful and friendly. must come here. Get a river few, it's great Plenty slots. Machines are tight but fun could use more bathrooms. Beverage service is slow. Beach café nice. Get McDonald back

Date of stay: January 2020
Trip type: Traveled solo
Review collected in partnership with Caesars Entertainment
Thank gmrieser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tami D, Customer Service Rep at Harrah's Laughlin, responded to this reviewResponded 4 weeks ago

Thank you for sharing your comments regarding your recent visit to Harrah’s Laughlin. We are delighted to learn that you enjoyed your river view room, our Beach Café and received friendly service from our staff, however we are sorry to learn that you didn’t experience better luck. I can assure you that the Nevada Gaming Control Board has very strict standards that gaming manufacturers must comply with to ensure that all games have a reasonable percentage of win, which eliminates the ability to “tighten up”. We have paid out thousands of jackpots, including a 1.7 million winner on a Buffalo machine in November which is likely the biggest win in the United States. We hope you will continue to stay and play at Harrah’s Laughlin.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Nice resort and the staff was very friendly. Deal where very friendly as well. Very laid back compared to Vegas. We go to Vegas at least once a year and are now going to ad Harras Laughlin to our list. Cool location on the river. Again everyone was so nice and talkative.

Date of stay: January 2020
Trip type: Traveled as a couple
Review collected in partnership with Caesars Entertainment
Thank kirtkilbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tami D, Customer Service Rep at Harrah's Laughlin, responded to this reviewResponded 4 weeks ago

We are delighted to learn that you enjoyed your stay and look forward to your next visit so we may once again, treat you as a valued guest.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Location of our room was great- near the hot tub and the food court. Of course all the gaming was right around the corner- everything just turned out well. We found the workers very friendly,and helpfully.

Date of stay: January 2020
Trip type: Traveled with family
Review collected in partnership with Caesars Entertainment
Thank alvandenbosch51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tami D, Customer Service Rep at Harrah's Laughlin, responded to this reviewResponded 4 weeks ago

We are delighted to learn that you enjoyed your stay and look forward to your next visit so we may once again, treat you as a valued guest.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Very friendly staff, clean hotel with great view. Casino was great with wonderful friendly dealers. More relaxful than the hustle and bustle of Vegas! The Guy Fieri Mexican Restaurant was great, food, service! Would love to go again!

Date of stay: January 2020
    • Location
    • Cleanliness
    • Service
Thank rth8413
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tami D, Customer Service Rep at Harrah's Laughlin, responded to this reviewResponded 4 weeks ago

We are delighted to learn that you enjoyed your stay and look forward to your next visit so we may once again, treat you as a valued guest.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

I had an excellent time staying at Harrah's. However the plane out of Burbank to Laughlin for my free offer was so unorganized. The lady in charge was rude, seemed to want to it all herself when others were there to help her. It was awful. No place to sit. They ran out of drinking water. I'm surprised the paramedics weren't needed from standing the whole time and carrying heavy luggage each time she decided to make another long line. If I am given another offer to travel with you I won't sign up unless guaranteed there will be more kindness and organization. A 2nd grader could have done a better job. The return trip out of Bullhead City was well organized and comfortable. Thank you. The stay at Harrah's was great. Good food and friendly people working there. Very helpful. Room was very nice and clean.The gambling was good also.

Date of stay: January 2020
Trip type: Traveled with friends
Thank karenoF9543LB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tami D, Customer Service Rep at Harrah's Laughlin, responded to this reviewResponded 4 weeks ago

Thank you for sharing your comments regarding your recent visit to Harrah’s Laughlin. We are delighted to learn that you enjoyed your room, our restaurants, casino and found our employees to be very friendly, however we are very sorry to learn about the difficulty you experienced with airport employee. We will share your comments with our Air Program Management Team. We hope you will consider this an isolated incident and accept a future charter to Harrah’s Laughlin.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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