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Reviewed 4 weeks ago

We always enjoy our trip to Harrahs Laughlin. The staff members our excellent. They need to continue renovating the rooms. Good food choices. The casino could use a bigger variety of machines. This was a girls trip and we felt safe at this location. Also the rooms were older but the beds were extremely comfortable.

Date of stay: September 2019
Trip type: Traveled with friends
Review collected in partnership with Caesars Entertainment
Thank 836merryt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tami D, Customer Service Rep at Harrah's Laughlin, responded to this reviewResponded 4 weeks ago

We are delighted to learn that you enjoyed your stay and look forward to your next visit so we may once again, treat you as a valued guest.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Harrahs has always treated us well, it is a bit away from the other casinos but you can take the river boat or a taxi. They do need to do some remodeling in the rooms (we were on the second floor in tower 3) but comfortable enough.

Date of stay: September 2019
Trip type: Traveled with family
Review collected in partnership with Caesars Entertainment
Thank 175valeriea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tami D, Customer Service Rep at Harrah's Laughlin, responded to this reviewResponded 4 weeks ago

We are delighted to learn that you enjoyed your stay and look forward to your next visit so we may once again, treat you as a valued guest.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Harrah's in Laughlin is a great place for the locals. They have a clean place to gamble in with very friendly staff that are always helpful. They have a few very good places to eat inside the casino so no need to leave when you get hungry.

Date of stay: September 2019
Trip type: Traveled solo
Review collected in partnership with Caesars Entertainment
Thank redrockfalls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tami D, Customer Service Rep at Harrah's Laughlin, responded to this reviewResponded 4 weeks ago

We are delighted to learn that you enjoyed your stay and look forward to your next visit so we may once again, treat you as a valued guest.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We love Harrah's and stay there twice a year. The food is amazing, the Buffet is Excellent, Beach Cafe is always wonderful, and the atmosphere, scenic view of the river etc. is just excellent! We were greeted by a wonderful employee Dylan who had amazing Customer Service skills for such a young man. WE LOVE HARRAH'S!!!

Date of stay: September 2019
Trip type: Traveled as a couple
Review collected in partnership with Caesars Entertainment
Thank Joanne E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tami D, Customer Service Rep at Harrah's Laughlin, responded to this reviewResponded 4 weeks ago

We are delighted to learn that you enjoyed your stay and look forward to your next visit so we may once again, treat you as a valued guest.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

we came in on a flight from Ontario, ca it was to be complementary (we had to pay $70)and because we flew in our casino comps/free slot play were not giving to us because of the flight! that's what loyalty for you !!!!!!!
the room we had was sub par at best , the shower door was stationary (one door),it covered half the shower. they had stationary end tables for night stands (no storage). there was only 2 drawers for our clothes. they had a curtain to cover the very small closet, the tv was great (big !!!!!!)

Date of stay: September 2019
Trip type: Traveled with family
Review collected in partnership with Caesars Entertainment
Thank tnovak9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tami D, Customer Service Rep at Harrah's Laughlin, responded to this reviewResponded 4 weeks ago

Thank you for sharing your comments regarding your recent visit to Harrah’s Laughlin. We are very sorry to learn that you didn’t enjoy your stay. Please understand that we charge an experience fee which covers the expenses for the airport services. We are very sorry to learn about your disappointment with our remodeled South Tower room. These renovated rooms have been well received, however we would have been pleased to move you to another room if we had known about your disappointment with the room. We hope you will continue to stay and play at Harrah’s Laughlin.

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