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“Excellent service”

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Embassy Suites by Hilton Las Vegas
Ranked #37 of 263 Hotels in Las Vegas
Certificate of Excellence
GreenLeadersSilver level
Reviewed October 22, 2013 via mobile

I am a Hilton Honors member and have stayed at many Hilton chains. This staff is the best I have encountered in all my stays (100 or more). From the bar staff, maids, and front desk, everyone was always smiling, laughing, or just being courteous.
I spoke with guest supervisor Erik Kangas and told him that he and his staff are doing an excellent job, keep up the good work Eric.
I will always come back to this hotel when I return to Las Vegas.

  • Stayed: October 2013
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1  Thank Tom H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael V, General Manager at Embassy Suites by Hilton Las Vegas, responded to this reviewResponded October 23, 2013

Thank you so much for the great review! I will be sure to give Erik a copy.
We appreciate your feedback and thank you for your business.

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Reviews (1,350)
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936 - 942 of 1,350 reviews

Reviewed October 21, 2013

The Embassy Suites hotels are always friendly and quick to accommodate special requests with a smile. Great value with complimentary cocktail reception and breakfast. Excellent wi-fi internet access. Staff are knowledgable in surrounding areas and able to make good suggestions.

  • Stayed: October 2013, traveled on business
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Review collected in partnership with Embassy Suites Hotels
1  Thank Susie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael V, General Manager at Embassy Suites by Hilton Las Vegas, responded to this reviewResponded October 23, 2013

Thank you very much for the great review and for all of your comments. We really appreciate the feedback and thank you for your business.
Hope to see you back again in December.

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Reviewed October 16, 2013

Great breakfast, great drinks and great overall customer service throughout the hotel. All the front desk members greeted us with a smile. The housekeepers were terrific throughout our two week stay. And Armando and Igor made a terrific breakfast. Special Thanks to Andrea, Mary and Terri who are always smiling.

  • Stayed: October 2013, traveled with family
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1  Thank Dave S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael V, General Manager at Embassy Suites by Hilton Las Vegas, responded to this reviewResponded October 23, 2013

Thank you so much for the great review. We appreciate your business and look forward to having you back.

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Reviewed October 16, 2013

We have now stayed at several Embassy Suites Hotels and found this one to be the most enjoyable with ALL the staff members, decor and location in relation to the main strip in Las Vegas. Er will definately recomend and stay at this facility again at the next visit to Las Vegas. No hassle with parking, easy access to load and unload our vehichle and the best complimentary breakfasts so far. Highly recommend this hotel to anyone wanting to go to Vegas and not wanting to deal with the hussle and bussel of the big Casino's

  • Stayed: October 2013, traveled as a couple
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Review collected in partnership with Embassy Suites Hotels
Thank Udo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael V, General Manager at Embassy Suites by Hilton Las Vegas, responded to this reviewResponded October 21, 2013

Thank you very much for the great review. We appreciate the feedback and thank you for choosing the Embassy Suites Las Vegas.

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Reviewed October 14, 2013

Clean room, great bed and pillows! Complimentary breakfast was awesome. Shuttle service was great. Good location to airport and rent a car center. Only disappointment was we weren't able to stay longer.

  • Stayed: October 2013, traveled as a couple
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Review collected in partnership with Embassy Suites Hotels
Thank Kimberly A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael V, General Manager at Embassy Suites by Hilton Las Vegas, responded to this reviewResponded October 21, 2013

Thank you very much for the review. We appreciate the feedback. We hope the next time you can stay longer.

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Reviewed October 13, 2013

We stayed two nights. Room was clean, good internet service, breakfast was good - choice between a cooked-to-order or the cold buffet (cereals, yogurt, etc.). We took the shuttle to the airport with no problems. We did not use the local shuttle into the strip which I can see being very handy. We walked to an excellent restaurant. Also used the pool which was perfect. Would stay again.

  • Stayed: October 2013, traveled as a couple
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Thank mscooke10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael V, General Manager at Embassy Suites by Hilton Las Vegas, responded to this reviewResponded October 30, 2013

Thank you for the great review. We hope you'll come back and see us again soon.

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Reviewed October 13, 2013

This hotel is a great place to set up shop for any business trip in Las Vegas. The work area is excellent with a good size desk, close by outlets and solid wi-fi. The breakfast ranges from real oatmeal to cooked to order eggs and omelets. Heck, they even serve free beer and wine in the evening. Free parking, just outside the door completes the picture. There are a handful of off strip restaurants nearby, including the Hofbrauhaus and the Hard Rock. Japanese, Indian, Mexican and so on are even closer. Dinner is served at the hotel, including room service.

  • Stayed: September 2013, traveled on business
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1  Thank Kevin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael V, General Manager at Embassy Suites by Hilton Las Vegas, responded to this reviewResponded October 21, 2013

Thank you for all of your comments and feedback. We appreciate your time in working on your review.
We hope to have you back on your next business trip!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Las Vegas

Address: 4315 Swenson St, Las Vegas, NV 89119-6736
Phone Number:
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Green Hotel in Las Vegas
#32 Business Hotel in Las Vegas
#56 Family Hotel in Las Vegas
#68 Romantic Hotel in Las Vegas
Price Range: $106 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Las Vegas 3.5*
Number of rooms: 220
Official Description (provided by the hotel):
Atrium-style all-suite hotel situated 1 mile east of The Strip and 1 mile north of McCarran International Airport. Enjoy warm hospitality and a refreshing stay at the Embassy Suites Las Vegas hotel. Our hotel is across the street from the University of Nevada Las Vegas, Cox Pavilion and the Hard Rock Casino. The Las Vegas Convention Center and famous Las Vegas Strip are within walking distance of the hotel. Enjoy style and sophistication in a spacious two-room suite, host a meeting in our 6,000 sq. Ft. Meeting space, work out in the fitness center or relax in the heated outdoor swimming pool. ... more   less 
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Also Known As:
Embassy Suites Las Vegas Airport Hotel Las Vegas
Las Vegas Embassy Suites

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