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Reviewed 4 weeks ago

We had an extended trip because of flight home was cancelled. Got rebooked three days later. We got Monday Jan 13th about middle of the afternoon. Check-in was easy and the employees were great. The room was in the south tower and was fine no complaints. The housekeepers were great. All the employees were we had contact were friendly and helpful. I think her name was Samara front desk clerk was great. The bingo hall which includes Kim were outstanding. My wife likes playing there. Table games were mainly $5. Employees were good. Only ate at Subway. McDonalds was under remodeling. It was nice after our flight was cancelled we came back to the Plaza at 9:00A.M. and we got into a room right away. Thanks for the hospitality. We will be back in April. By the way we did win a little money. We had a good time. Thanks again.

Room tip: In the summer if you use the pool it is in the south tower.
Date of stay: January 2020
    • Location
    • Rooms
    • Service
Thank douglas r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZacPlaza, Guest Experience Ambassador at Plaza Hotel & Casino, responded to this reviewResponded 4 weeks ago

Thank you for your feedback. We love hearing that you enjoyed your stay with us and we will pass on your kind words to our staff. We hope to see you back again very soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We came to vegas in October for a 2 day concert at the downtown center, literally a 6 min walk. We showed up to check in and the asked if we wanted to upgrade our room to a view, it was my friends first time there so we decided to upgrade no big deal. Let me tell you, our view of fremont street was literally just the entrance. I mean we could see when the light show was happening and how busy it was but was it worth the upgrade? Maybe if they would have cleaned their windows, the window was so foggy and dirty was it was pretty disgusting. We were warned if we upgraded to the fremont view room that would be noisy, which wasn't a problem for us and honestly i didn't even notice the noise. The location was however the best part, like i've said we were able to walk to the venue easily, walk to fremont street, walk to plenty of restaurants, and a 15min uber ride to the strip, super easy and convenient. The room was clean, bed was comfy, but the bathroom, the bathroom was small. I did see reviews mentioning the bathroom being small and didn't believe it. But its so small!! We got a 2 bed room and shared with our friends, and it made it impossibel to have a little privacy in the bathroom, the sink was open and the toilet and bath were enclosed, the door barely fit the room to get in there. We literally had to shout to each other that we were changing or using the restroom area so no one walked in on anybody. Honestly depending on what your plans in vegas, I would recommend this room. Maybe not upgrade, but it was the best to walk around have a few drinks and easily walk back to your hotel room.

Date of stay: October 2019
    • Sleep Quality
    • Cleanliness
    • Service
Thank Slopez22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZacPlaza, Guest Experience Ambassador at Plaza Hotel & Casino, responded to this reviewResponded 4 weeks ago

Thank you for your review. We are happy to hear you had an overall wonderful experience at the Plaza. We hope to welcome you back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 weeks ago

Had a great time at The Plaza during my time in Las Vegas. The room was clean and the amenities were good. The hotel staff were helpful and friendly. I was able to make good earnings at craps and blackjack.

Date of stay: December 2019
Trip type: Traveled with friends
Review collected in partnership with this hotel
Thank bjung299
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZacPlaza, Guest Ambassador at Plaza Hotel & Casino, responded to this reviewResponded 4 weeks ago

Thank you for your review of the Plaza. We are pleased to hear about your wonderful experience at the hotel and that you enjoyed our amenities. We look forward to welcoming you back soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 weeks ago via mobile

We stayed at the Plaza for 4 days recently to celebrate our daughter’s 21st birthday. There were 6 of us and we rented 3 rooms in the new Luxe rooms. These rooms are beautifully decorated with nice modern decor. These rooms are all equipped with Alexa, which was a nice feature if you needed anything from the front desk. The rooms also had a mini fridge, safe, and coffee maker. Wonderful stay!! We will definitely stay here for future trips.

Date of stay: January 2020
Trip type: Traveled with family
1  Thank Creighton2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZacPlaza, Guest Ambassador at Plaza Hotel & Casino, responded to this reviewResponded 4 weeks ago

Thank you for your review of the Plaza. We are pleased to hear about your wonderful experience at the hotel and that you enjoyed our amenities. We look forward to welcoming you back soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2020

The room was great but during the night I would see a flash of light very similar to a camera. It happen a few times then it stopped. This was inside the room and not coming from the streets. Management should do sweeps for cameras.

Room tip: I seen lights flashing at night inside the room. Possible a camera was placed in the room
Date of stay: January 2020
Trip type: Traveled as a couple
Review collected in partnership with this hotel
Thank sdlopez72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZacPlaza, Guest Experience Ambassador at Plaza Hotel & Casino, responded to this reviewResponded January 15, 2020

Thank you for your review. We are happy to hear you had an overall wonderful experience at the Plaza. We hope to welcome you back soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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