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Reviewed July 16, 2010

Pat made our reservations and did an amazing job! She was polite, kind, and a pleasure to speak with. When we arrived Dan (a bell hop) treated us like "high rollers" and took care of us with a smile. Gwen checked us in and continued the trend of kind and curtious employees of the Tropicana! We stayed on the 21st floor in a suit for my wife and I's anniversary. It had a great view of the stirp and the awesome pools.

The room was clean and did not smell of smoke. The renovations were going, but were not a hassle to get around. The restaurants were very good and priced well. Todd, Ken and James will do a great job of explaining the menu and taking care of you!

The dealers are polite and will help our the rookie gamblers! Carlitos and Presley will make you laugh while you gamble!

My wife and I will never stary anywhere else. We were treated highly by everyone employeed by the hotel (even people waxing/cleaning the floors say hi when you pass). My 5th anniversary was amazing all thanks to the Tropicana. I appreciate your effort and you will always have a loyal customer in me!

My experiecn

  • Stayed: July 2010, traveled as a couple
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1  Thank Morgasn30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TropLV, Guest Relations Manager at Tropicana Las Vegas - A DoubleTree by Hilton Hotel, responded to this reviewResponded July 22, 2010

Thank you for your review. Happy (belated) 5th Anniversary. I am glad that Pat, Gwen, Todd, Ken and James were able to assist you in making sure your stay was perfect and I will make sure they get recognized. I really appreciate you taking the time to make this review and for your loyalty! Nicole Marshall nmarshall@troplc.com

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Reviewed July 16, 2010

The hotel is convenient to the Strip, surrounding areas and the airport! The staff were always friendly from the time we checked in to the time we checked out. We appreciated the fact that the Havana Cafe was open 24 hours to get a snack and drinks. Although there is no refrigerator in the room, just let them know you want one when you check in and your desires will be answered! The beds were extremely comfortable and the rooms are spacious. We can't wait to see what else is in store for us after all the renovations are completed!

  • Stayed: July 2010, traveled on business
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Thank vlindlau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TropLV, Guest Relations Manager at Tropicana Las Vegas - A DoubleTree by Hilton Hotel, responded to this reviewResponded July 22, 2010

Thank you for your review. I am glad that you found our staff friendly and enjoyed dining in the 24 hour South Beach Deli and Café! I can not wait for your next visit to show off some more transformations. Nicole Marshall nmarshall@troplv.com

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Reviewed July 16, 2010

My wife, and I just got back from Tropicana. What an awesome trip. Everything was better than expected. We checked in with no problem, and Nicole was so helpful. We were delayed, and added extra days to our stay without any issue. The room was outstanding. The bed was so nice. We want to buy one!! The pool, the fitness facility all outstanding. ALL of the staff stopped what they were doing just to say good morning, afternoon or evening. Even if you were just passing them in the hall. What a suprise that was. Do yourself a favor and stay at the Trop!!!!!!!!!!!!

  • Stayed: July 2010, traveled as a couple
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1  Thank jaythomas_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TropLV, Guest Relations Manager at Tropicana Las Vegas - A DoubleTree by Hilton Hotel, responded to this reviewResponded July 22, 2010

Thank you for your review. It really was my pleasure to assist you! We do pride ourselves on our ability to create a memorable experience and I am so thrilled that we exceeded your expectations on that! Nicole Marshall nmarshall@troplv.com

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Reviewed July 15, 2010

This was my third trip to the Trop it gets better every time I stay. The new pool with cabanas were top notch. The cabana girls we so awesome, polite, and went out of their way to make you feel relaxed, but the best part of all was the swim up blackjack, what a way to spend a day in 100 degree heat

  • Stayed: July 2010, traveled as a couple
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2  Thank mauler749
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TropLV, Guest Relations Manager at Tropicana Las Vegas - A DoubleTree by Hilton Hotel, responded to this reviewResponded July 22, 2010

Thank you for your review. I am so glad that you were able to enjoy the 100 plus degree heat relaxing in the pool and playing Blackjack. I can not wait until your fourth visit! Nicole Marshall nmarshall@troplv.com

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Reviewed July 15, 2010

Previously I wrote about the great customer service from Nicole and now I can say that the stay was just as great! The whole staff is super friendly and helped us out when we had flight trouble and arrived a day late. The room was amazing!! Comfy bed, nice TV, a desk, everything we needed, including shampoo, conditioner, and lotion! The pool was awesome!! The chairs are so comfortable you could easily take a nap! They say in Vegas you don't spend much time in your room.... this room was so nice we spent much more time in it than in previous vegas trips! It was just too relaxing!
I, like other fitness fanatics I know, always look for comments about the fitness facility on sites like this. I am a runner and was happy to see that the treadmills worked wonderfully! Usually hotel treadmills are either not working, not smooth, or the belt skips (which is dangerous!) I was able to run every day with no issues, and the rest of the gym was good too (free weights, elipticals, cable cross-over).
I would like to make one hotel my regular place when coming to Vegas. I have been to 4 different hotels, and I think I found my second home in the Tropicana!!

  • Stayed: July 2010, traveled as a couple
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2  Thank amberj17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TropLV, Guest Relations Manager at Tropicana Las Vegas - A DoubleTree by Hilton Hotel, responded to this reviewResponded July 22, 2010

Thank you for your review. It really was an honor for me to be able to assist you and I am thrilled that our staff was able to also exceed your expectations! I am also very excited to tell you that our fitness room will also be transforming very soon. I can not wait to assist you with your next (several) stays. Nicole Marshall nmarshall@troplv.com

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