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Tropicana Las Vegas - A DoubleTree by Hilton Hotel
Ranked #95 of 264 Hotels in Las Vegas
Grand Junction, Colorado
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Nice room”
3 of 5 bubbles Reviewed February 15, 2014

Our room was fine in the Tower section. We didn't want the Paradise tower because of the noise of the strip. People booking the Tropicana need to be aware that they charge a resort fee that amounts to about $22/night including tax. The only thing you get is Wi Fi and use of the fitness center. We couldn't even get the Wi Fi to work because it was too slow. The Tropicana did agree to not charge the resort fee because of the Wi Fi problems. I'm not sure if other hotels on the strip charge resort fees, but It just seems to me that a hotel should just add the resort fees to the nightly charge if you aren't getting anything above what is usual at a motel.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bassoon1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trop L, Service Excellence at Tropicana Las Vegas - A DoubleTree by Hilton Hotel, responded to this review, February 16, 2014
Dear bassoon1,

Thank you for taking the time to share your experience with us. We apologize that your stay fell short of your expectations, especially in regards to your lack of knowledge of the resort fee while making your reservation. Your feedback is very important as it allows us make any necessary improvements. We truly hope to have the opportunity to better serve you in the future! Myexperience@troplv.com – Shelby
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11,203 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Mansfield, Ohio
Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 bubbles Reviewed February 15, 2014

We stayed at the Tropicana in Las Vegas for a meeting. We stayed their because of convenience and were told it had been remolded. I have three minimal expectations from any hotel. They are a clean room, a good shower and a good bed. Every thing else is a bonus. In this case the room was dirty with stains on the carpet and furniture and the shower only got to lukewarm. The bed was acceptable. We left after two nights. After first being told we would be charged an additional $50 to leave early the hotel staff, after finding out our problems, did not charge us that fee.

  • Stayed February 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Commodore22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trop L, Service Excellence at Tropicana Las Vegas - A DoubleTree by Hilton Hotel, responded to this review, February 16, 2014
Dear Commodore22,

We appreciate the valuable feedback you provided us, Our goal is to meet and exceed every guests' expectations and we are terribly sorry we failed to do so on your visit, particularly regarding the condition of your room upon arrival. We would love the chance to have you visit again. If you would like to further discuss the details we would love to hear from you. Myexperience@Troplv.com - Shelby
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed February 15, 2014

When booking my room on they're website, they offered upgrade choices,$ 30.00 each for either early check in, late checkout or higher floor. I didn't take them. When I attempted to check in at 1:00 pm I couldn't find a check in line. Not many people there so I found an empty line and asked where check in line was. I was told that check in didn't start till 3:pm but for
$20.00 he could give me a room now. When I protested I was told that was a general practice on the strip. I knew that was a lie since I had just stayed at 2 other hotels.I paid the $20.00 because I didn't want to stand there 2 more hours. I was not given the handicapped room I had booked, and the room I was given had a problem with the bathtub as the maintenance man showed up shortly after I did. The maintenance man listened to my problem and got my room changed and my $20.00 back .Thanks much to him But I'll never go back

Room Tip: use a different hotel
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  • Stayed February 2014, traveled solo
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Clyde414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trop L, Service Excellence at Tropicana Las Vegas - A DoubleTree by Hilton Hotel, responded to this review, February 16, 2014
Dear Clyde414,

We greatly apologize for the unnecessary frustrations you experienced. Our priority is to constantly strive to provide a relaxing and enjoyable stay and I am terribly sorry to see that we have failed in providing this during your stay. We truly hope to have the opportunity to better serve you in the future! Myexperience@troplv.com - Shelby
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
412 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
3 of 5 bubbles Reviewed February 13, 2014

No huge issues with this place. Older historic Vegas property doesn't have NEAR the gambling or restaurant action, if that is what you might be looking for in a a "one place fits all" resort. But it IS a nice redo on the old Vegas tradition, and well worth it if you can get Honors points, since it is now part of the Hilton DoubleTree Honors program. The rooms were spacious and well taken care of, and the service was very very good. They know they aren't a big casino property, but they DO take care of you when you are there!

Room Tip: the Club tower is the place to stay
See more room tips
  • Stayed February 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Christopher C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trop L, Service Excellence at Tropicana Las Vegas - A DoubleTree by Hilton Hotel, responded to this review, February 14, 2014
Dear Christopher C,

Thank you for taking the time to write a review about your recent stay with us. We are pleased you enjoyed the rooms and had a great time with our staff! We are terribly sorry to hear that we did not meet your entire expectations for the hotel. Your feedback is very important in helping us to improve in every way possible.We hope to see you again! Myexperience@troplv.com – Shelby
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed February 13, 2014 via mobile

Like: new face on this older property and pool was nice. A number of employees were nice overall. Service in conference area was excellent.

Ok: food in conference area was ok, they employees were either great or a real jerks (most were great)

Dislike: many in our large group began having allergy problems on day 2. The air moisture content in the rooms seemed high and I wonder if they do not have a mold problem. This was a real issue for me and not induced by other activities. Otherwise, post renovation, it could have been a reaction to stuff in the air.

I would probably choose another property next time based primarily and the last item.

Stayed February 2014, traveled on business
Helpful?
3 Thank plattravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trop L, Service Excellence at Tropicana Las Vegas - A DoubleTree by Hilton Hotel, responded to this review, February 14, 2014
Dear plattravel,

We greatly apologize for the unnecessary frustrations you experienced. Although we strive to provide the best air quality throughout our hotel, your feedback is very important as it allows us make any necessary improvements. We truly hope to have the opportunity to better serve you in the future! Myexperience@troplv.com – Shelby
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, Virginia
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed February 13, 2014

Let me start of by saying that we are "hospitality nightmare" travelers: I work as an Executive Housekeeper and my husband is a Chief Engineer. Both work for Hilton. We can see issues and problems as soon as we walk in in any hotel.
Tropicana greatly impressed us! We stayed in Tower club king room with the strip view. I was surprised with the cleanliness and fresh smell in room! All collaterals were in place, just enough amount of towels and clean carpet. (Usually it is an issue for a high volume hotels). My husband really liked the ceiling crown molding and the fact that you don't have that awful "popcorn". Tile and caulking in the bathroom were in good shape, toilet clean, vanity had nice lighting. Walls are thin, but it is like anywhere else. We had small children next door screaming and singing at 6 am every morning, which was unpleasant to hear after going to bed at 5 am. I really don't understand people coming to LAS VEGAS with small children... But again, its no surprise for us. We've seen it all in our profession and we know it has nothing to do with the hotel.
Location is perfect. Right in the beginning of the strip. Casino downstairs was also great. We've spent some quality time out there. Everybody was very friendly and helpful!
Lobby/casino smelled just wonderful! I REALLY want to know what kind of scent it is!!!!!!!
There was plenty of self parking space an valet. You can choose either.
We will definitely come stay with Tropicana again!!!!!!
Thank you for everything and don't forget to let me know what kind of scent is in the lobby! ;)

Room Tip: Strip view on higher floor.
See more room tips
  • Stayed January 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Natalya T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trop L, Service Excellence at Tropicana Las Vegas - A DoubleTree by Hilton Hotel, responded to this review, February 14, 2014
Dear Natalya T,

We appreciate the valuable feedback you provided us, our goal is to meet and exceed our guests' expectations and we are thrilled to hear you had an enjoyable stay with us, the wonderful scent in our lobby a special blended tropical aroma! Please let us know when you will be visiting again! Myexperience@troplv.com - Shelby
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toledo, OH
Level Contributor
122 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
1 of 5 bubbles Reviewed February 13, 2014

When the Trop became a doubletree and I first stayed here I gave this property a five star review. Wish I could delete that review, because they now longer treat Hilton diamonds right.

There are places you can stay at that are nicer and cheaper on the strip (I just stay off the strip at the HGVC on Karen now and take the monorail), but stayed here becvause they waived the resort fee and gave a nice full breakfast to Hilton diamonds in the past.

They are no longer waiving the resort fee. The ONLY feature of the resort fee I used was the free wifi which is provided for free to Hilton Gold's and Diamonds at all Hiltons worldwide anyway. The wifi is veyr slow and even as a Diamond, you have to pay to upgrade the speed. It's a wasted $20 extra dollars a day. I am only Platinium with Harrahs and that is due to a credit card and they don't charge me a resort fee there. If Harrah's will waive the Trop shoudl waive theirs for their diamonds seeing we have to spend over 60 nights a year iuni Hilton properties for that status.

The final straw was the breakfast and being told they no longer upgrade diamonds, makes staying there useless at those rates and with a resort fee. They use to give a nice hot buffet in the beach club. Now it's a very poor continental breakfast in the food court and there is a long wait and it's the same place you get your doubletree cookie at.

There are plenty of better places that are cheaper on the strip.

If you don't mind staying just a little off the strip I really recomend the Hilton Grand Vacation Club on Karen. I get treated great there, 2 minute walk to the monorail if you don't have a car or if you do have a car plenty of fee self parking right outside the door and large modern rooms with fast internet and no resort fee. With the savings I experience stayign at the HGVC over the Trop, I save more than enough for a great breakfast every morning.

Room Tip: Book whatever room type you want to stay in because this hotel no longer gives upgrades to Hilton Ho...
See more room tips
  • Stayed February 2014, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank Jamesteroh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trop L, Service Excellence at Tropicana Las Vegas - A DoubleTree by Hilton Hotel, responded to this review, February 14, 2014
Dear Jamesteroh,

Thank you for taking the time to share your experience with us. We apologize that your stay fell short of your expectations, especially in regards to the dissatisfaction you experienced with our Hilton Honors amenities. Your feedback is very important as it allows us make any necessary improvements. We truly hope to have the opportunity to better serve you in the future! Myexperience@troplv.com – Shelby
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tropicana Las Vegas - A DoubleTree by Hilton Hotel

Property: Tropicana Las Vegas - A DoubleTree by Hilton Hotel
Address: 3801 Las Vegas Blvd South, Las Vegas, NV 89109-4325
Phone Number:
Location: United States > Nevada > Las Vegas > The Strip
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#39 Luxury Hotel in Las Vegas
#41 Spa Hotel in Las Vegas
#47 Casino Hotel in Las Vegas
#71 Romantic Hotel in Las Vegas
#74 Family Hotel in Las Vegas
#75 Business Hotel in Las Vegas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Tropicana Las Vegas - A DoubleTree by Hilton Hotel 4*
Number of rooms: 1467
Official Description (provided by the hotel):
Prepare to be surprised. The Tropicana Las Vegas - a DoubleTree by Hilton redefines the expectations of today's global travelers with a casually elegant experience on the Las Vegas Strip and a convenient location just minutes from the airport, major convention centers and top entertainment stadiums. With a unique South Beach vibe after a $200 million complete transformation, the hotel features all-new rooms, suites and luxury villas that evoke the sentiment of a breezy beach house or penthouse in Miami, a fresh redesign of the 50,000-square-foot casino, several award-winning restaurants, a new race and sports book, and Glow(R), a Mandara Spa and fitness center. Top entertainment includes Laugh Factory comedy club and live music in the Tropicana Lounge. ... more   less 
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Also Known As:
Tropicana Las Vegas Hotel Las Vegas
Tropicana Resort Las Vegas
Tropicana Hotel Las Vegas

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