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Monte Carlo Resort & Casino
Ranked #116 of 263 Hotels in Las Vegas
GreenLeadersGold level
Reviewed March 10, 2014

The check in was fast. The line was not long the last time i stayed to check in. The time before that it was but it moved fast because there is a lot of staff working. It's on the strip. It has nice restaurants and food courts inside the casino. The staff are friendly and helpful. I like the bars and music.

  • Stayed: February 2014, traveled with family
    • Value
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Thank JVillalobos2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Guest Relations Manager at Monte Carlo Resort & Casino, responded to this reviewResponded March 12, 2014

Dear JVillalobos2014,

From the warm smiles that greet you at check-in, to the mouthwatering menus available at such prominent restaurants as Andre’s and Dragon Noodle, Monte Carlo sets itself apart as a preeminent travel destination along the Las Vegas Strip. We thank you for your gracious comments, and hope to see you again the next time you’re in town.

Sincerely,

Lori P.

Guest Relations Manager
Monte Carlo Resort & Casino
guestrelations@montecarlo.com

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Reviews (16,227)
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7,143 - 7,149 of 16,227 reviews

Reviewed March 10, 2014

We stayed for five nights. I hear they will be upgraded within the next year and I hope so. The lights are dim in the bathroom and the furniture a bit old. Though clean and convenient. The hallway had a sewer type odor in a certain area of the hall. Occasionally we smelled it in the room but went away fast. Internet wasn't great. Had to keep reconnecting. Overall so so. We didn't pay for the room so can't complain as it was compd.

  • Stayed: March 2014, traveled on business
    • Value
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Thank dlarocqu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Guest Relations Manager at Monte Carlo Resort & Casino, responded to this reviewResponded March 12, 2014

Dear dlarocqu,

Regardless of whether or not you paid for your room, it’s important to leave Monte Carlo feeling satisfied with every aspect of your stay. We regret the substandard condition of your room assignment, and will make sure to provide you with a superior resort experience the next time you visit us.

Sincerely,

Lori P.

Guest Relations Manager
Monte Carlo Resort & Casino
guestrelations@montecarlo.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 10, 2014

My husband and I stayed for a long weekend in a 2 queen room on the 20th floor. The good: Short walk through beautiful lobby to check in and elevators without going through the casino, very comfortable beds, very good water pressure, the entire hotel property and rooms were very clean considering the age. Not so good: Poor lighting in the room and bathroom, some of the electrical outlets had no covers on them and some were loose, I haven't seen a hair dryer like that since the 1980's. Could use some new bath towels.
We did use the pool area twice and could find a pair of lounge chairs as there are quite a few packed into the area. There is loud music, lots of people partying, the surrounding buildings make quite a bit of shade, did not get in the water but there are several different pools to use.
We did not spend a great deal of time at the resort and it is an overall decent property in a good location.

Room Tip: Our room faced NY, NY and people scream on their rollercoaster, but it shuts down at night. It actu...
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  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Oregonian4th
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Guest Relations Manager at Monte Carlo Resort & Casino, responded to this reviewResponded March 12, 2014

Dear Oregonian4th,

Although we regret the challenges encountered with your in-room amenities, we’re happy to know that our check-in process, property cleanliness, and pool facility all made a positive impression. Thank you for selecting Monte Carlo as your travel destination. It was a pleasure to serve you.

Sincerely,

Lori P.

Guest Relations Manager
Monte Carlo Resort & Casino
guestrelations@montecarlo.com

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Reviewed March 10, 2014

The Hotel foyer was ok but the rooms were distinctly dated. Ok for a busy trip but won't impress your girlfriend.

80s decor, plastic bath and no view to speak of meant that the rooms were functional. The pub ( on the badly named street of dreams ) had truly dreadful service to the point that we ( 3 people ) sat for 30 mins with no attention and eventually left ...

Gaming .. Ok but a little miserable... It's best feature was its location on the strip.

Stayed: March 2014, traveled with friends
1  Thank Andyrichards2712
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Guest Relations Manager at Monte Carlo Resort & Casino, responded to this reviewResponded March 12, 2014

Dear Andyrichards2712,

While we’re grateful to know that our convenient location proved beneficial, we are less enthusiastic to learn of the service shortfalls encountered in The Pub, as well as any dissatisfaction experienced with your room décor. We will make sure to redouble our efforts, so your next stay at Monte Carlo is exceptional in every way.

Sincerely,

Lori P.

Guest Relations Manager
Monte Carlo Resort & Casino
guestrelations@montecarlo.com

Report response as inappropriate
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Reviewed March 10, 2014

I have to state up front that I booked Monte Carlo through one of their special offers, and I was there for three mid-week nights; $55/night plus taxes and the $20/night resort fee, or $252 total for three nights, so I really got a very good deal and great bang-for-the-buck. That said, I wouldn't return to MC without a similar deal, and might not even with one (for instance, the Vdara was available through Hotwire for $83/night, and it's A LOT nicer).

There's nothing really WRONG with MC, there's just not a lot that's RIGHT. My biggest complaint is the room, which is beyond generic. I had a 25th floor strip view, but so what? The room itself was old, tired and sparsely furnished. The bathroom as well. Not dirty, not in disrepair, just built in 1999 and probably never renovated...except for the addition of a flat-screen TV, but you can probably find that at any Motel 6 these days. What you can also probably find at any Motel 6 these days, but you can't find at MC, is in-room WiFi. Nope...they don't have it. They do have free wired internet but, in my case, the ethernet cable was hanging out of the wall under the desk, not even mounted to a desktop port, so I had to crawl under the desk to get it.

MC is set back and has no presence on the Strip; you could walk right by the main entrance without even realizing it. They're building some new retail there, so maybe it'll be better someday.

The restaurants are decidedly middle-of-the road, without a single "branded" or "name" option among them (unless you count the McDonald's and Starbucks in the little food court!). I did not eat at any of them.

As I reread this, it sounds harsher than I want it to, There are some positives to MC. First, I have to say that everyone who works there, from the front desk to the operators to the dealers, is extremely pleasant. Second, the location is very good...right next to City Center (with a tram stop) and right in the middle of the Strip. And I do like the fact that there are several ways to get in and out of the hotel lobby without passing through the casino, but the public areas in general (including the lobby and the casino) are rather hectic and don't feel very open or spacious.

In sum, there's nothing particularly offensive or obnoxious about MC, but there's nothing special about it either, and isn't that really what you want when you're in Vegas...to be wowed a little?

Stayed: February 2014, traveled with friends
1  Thank Gary L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Guest Relations Manager at Monte Carlo Resort & Casino, responded to this reviewResponded March 12, 2014

Dear Gary L,

Our goal is to wow our guests, so based upon your detailed observations, we have some work left to do. We appreciate your candid remarks, as they provide us with much valued insight into our performance. Hopefully, the detractors listed in your review will not discourage you from staying with us again in the future.

Sincerely,

Lori P.

Guest Relations Manager
Monte Carlo Resort & Casino
guestrelations@montecarlo.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 10, 2014

We stayed at the Monte Carlo for 5 nights the end of February-- no rooms available to up-grade to -- first room they gave us had just had the carpet shampoo--witnessed by my wet socks--they moved us down 1 floor from the 10 to the 9th-- very beat up furnishings -- bathroom really was sub-grade-- you stand in the shower in ankle deep water you have to flush the toilet to get the sink and the shower to drain-- afraid to ask for a different room-- it could get worse. The lobby is beautiful but it doesn't go above the 1st floor. Cleaning people were very friendly and did a good job under the circumstances. As for the resort fee-- well should be reduced when you cannot use the pool and yes my ipad does require wi-fi that is none existent. Enjoyed the gaming floor--my husband did quite well down there. This was our 4th trip to Las Vegas-- won't probably stay here on the next one. Has a wonderful location close to everything we like to see and do. Rooms need help-- we had a king bed -- only available was 2 full beds for the replacement.
Could have been a better experience.

Room Tip: better luck than we had
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  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Deb R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Guest Relations Manager at Monte Carlo Resort & Casino, responded to this reviewResponded March 12, 2014

Dear Deb R,

We deeply apologize for the room assignment challenges encountered upon your arrival. It certainly wasn’t the best way to start your stay with us, and we completely empathize. We will make sure to utilize your comments when reevaluating our efforts in the aforementioned areas, and encourage you to try us out again sometime, so we can provide you with a superior resort experience.

Sincerely,

Lori P.

Guest Relations Manager
Monte Carlo Resort & Casino
guestrelations@montecarlo.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 9, 2014 via mobile

We went to celebrate our 10 year anniversary. We purchased a southwest vacation that included a suite at Monte Carlo and two show tickets. The casino was very nice. The hotel rooms were basic. We ordered a king suite but were given a double. That was the only down side. On our last day we had in room breakfast and it was costly but excellent.

Stayed: March 2014, traveled as a couple
Thank Patricia T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Guest Relations Manager at Monte Carlo Resort & Casino, responded to this reviewResponded March 10, 2014

Dear Patricia T,

Thank you for selecting Monte Carlo as the backdrop for such a momentous occasion. Although we regret the limited room inventory available during your stay, we’re pleased to know both our casino area and in-room dining service proved exceptional. We are grateful for your patronage, and hope it doesn’t take another ten years to see you again at Monte Carlo.

Sincerely,

Lori P.

Guest Relations Manager
Monte Carlo Resort & Casino
guestrelations@montecarlo.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Monte Carlo Resort & Casino

Address: 3770 S Las Vegas Blvd, Las Vegas, NV 89109-4323
Phone Number:
Location: United States > Nevada > Las Vegas > The Strip
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#15 Green Hotel in Las Vegas
#59 Casino Hotel in Las Vegas
#64 Family Hotel in Las Vegas
#77 Business Hotel in Las Vegas
#86 Romantic Hotel in Las Vegas
Price Range: $83 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Monte Carlo Resort & Casino 3*
Number of rooms: 3003
Official Description (provided by the hotel):
Monte Carlo Las Vegas Resort and Casino is located in the heart of The Strip, putting you in the center of the Las Vegas excitement. Explore the possibilities with a collection of well-appointed room options including our Deluxe Rooms with their contemporary decor, High Floor Rooms in classic European styles, our relaxing Spa Suites with an oversized hot tub in the center of each room, our exquisite Monaco Suites and Diamond Suites, two elegantly luxurious choices, and the exclusive boutique HOTEL32 resides at the top, providing the ultimate perch to view all that glitters in Las Vegas. The open-air BLVD Plaza located in front of the resort is the ultimate social gathering spot and ideal setting to relax, re-energize and socialize. The plaza features a variety of unique culinary venues and a casual, lively environment. The resort is neighbor to the Park, an immersive, outdoor destination for dining and entertainment, Park Theater, which hosts top performers around the globe and has redefined Las Vegas entertainment with its intimate 5,200 seat venue, and the state-of-the-art 20,000 seat T-Mobile Arena. ***Monte Carlo Resort and Casino is undergoing an exciting transformation into a new luxury resort experience. Guests seeking a pool experience during their stay at Monte Carlo will be given free access to MGM Grand and Mandalay Bay pool complexes, based upon availability. Details will be provided upon check-in. ... more   less 
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Also Known As:
Monte Carlo Resort And Casino
Monte Carlo Hotel Las Vegas
Carlo Hotel Las Monte Vegas
Monte Carlo Las Vegas Reviews

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