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“Perfect”

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Monte Carlo Resort & Casino
Ranked #114 of 262 Hotels in Las Vegas
GreenLeadersGold level
Colorado Springs, Colorado
1 review
“Perfect”
Reviewed March 9, 2014

Cleanliness of room, and friendly staff made our stay amazing!!!
housekeeping kept our room clean, and fully stocked with everything we need, always friendly and great customer service. will definitely come back!!!


Room Tip: Clean rooms and friendly staff, Housekeeping was awesome.
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sheila R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Guest Relations Manager at Monte Carlo Resort & Casino, responded to this review, March 12, 2014
Dear Sheila R,

Our attentive housekeeping staff makes sure to keep your room in pristine order, so you can relax after the day’s events in comfort and style. Thank you for staying with us at Monte Carlo. We look forward to your return.

Sincerely,

Lori P.

Guest Relations Manager
Monte Carlo Resort & Casino
guestrelations@montecarlo.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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16,030 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Rialto, California
1 review
Reviewed March 9, 2014

The price for this hotel was great.loved being on the high floors 30th..great view and great location..very helpful service..The family loved it..only dislike was the constitution going on in the front..off the strip..

Room Tip: Strip view rooms are great...:-):-):-)
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Guest Relations Manager at Monte Carlo Resort & Casino, responded to this review, March 12, 2014
Dear Richard R,

We’re thrilled to know that you enjoyed the room view and overall value, and are confident that you’ll appreciate the end result of our construction efforts. Thanks again for allowing us to host you here at Monte Carlo.

Sincerely,

Lori P.

Guest Relations Manager
Monte Carlo Resort & Casino
guestrelations@montecarlo.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sarasota, Florida
Level 6 Contributor
178 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed March 9, 2014

I recently stayed at the Monte Carlo for the ConExpo trade show. While the rooms are average (think Hampton Inn average), the property is located in a great spot on the strip. You have NY NY right next door and the Tram across the street at the MGM is convenient.

Room Tip: Get a view of the pool
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  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Guest Relations Manager at Monte Carlo Resort & Casino, responded to this review, March 12, 2014
Dear Mike G,

Whether you come here for business, pleasure, or a little of both, Monte Carlo is the perfect way to enjoy all that Las Vegas has to offer. We’re always happy to host our ConExpo attendees, and look forward to serving you again.

Sincerely,

Lori P.

Guest Relations Manager
Monte Carlo Resort & Casino
guestrelations@montecarlo.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 9, 2014 via mobile

This was a great hotel. It was simple and in a great location. The rooms were clean, the spa was cute, fitness center was small but just enough. The casino was ok not fancy like all the others but we don't gamble. The pools were very nice and service was great.

Stayed March 2014, traveled on business
Helpful?
Thank Nikkeek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Guest Relations Manager at Monte Carlo Resort & Casino, responded to this review, March 12, 2014
Dear Nikkeek,

When you stay at Monte Carlo, prepare to be pampered! From the relaxing treatments available at our spa facility, to the sun soaked recreation of our pool area, you’ll return from Monte Carlo feeling rejuvenated and energized. Thank you for visiting us!

Sincerely,

Lori P.

Guest Relations Manager
Monte Carlo Resort & Casino
guestrelations@montecarlo.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed March 9, 2014

I would have to say that I enjoyed my stay at Monte Carlo for the most part. Nothing special about the rooms, but overall a nice stay.
I am however extremely upset with the service at the Buffet. Maria is the name of the employee. My 4 year old son saw the black pebbles(rocks) that they have as a decor and was curious to touch them. He grabbed about 5 and was entertaining himself at the table making shapes. MARIA walked up to him, looked at him and took the pebbles away, all while my son looked at her with a sad, surprised look. How can some people really make kids feel that way. I was supervising my son, I was going to place those pebbles back.
KIDAN witnessed the whole thing and I have to say, she was the nicest employee I have ever dealt with.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank YahelsMommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Guest Relations Manager at Monte Carlo Resort & Casino, responded to this review, March 13, 2014
Dear YahelsMommy,

Thank you for bringing your dining experience at the buffet to our attention. While we actively prohibit anyone from altering the various décors located throughout our resorts, we regret the manner in which this was communicated to you and your son. Thank you for your patronage, and please come see us again soon.

Sincerely,

Lori P.

Guest Relations Manager
Monte Carlo Resort & Casino
guestrelations@montecarlo.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bar Harbor
Level 1 Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 9, 2014 via mobile

We stayed at the Monte Carlo for 5 nights at the end of February. The hotel was nice and although we really did not have too much interaction with the staff... When we did they were great... The location was great due being right within reach of everything... We got the room we wanted on the 27th floor, no less... Pretty good views at night..

The only thing we did not like was the Monte Carlo buffet... We only went because my husband wanted to check it out... The had quite a bit to choose from but the food was not very hot... Thought that was strange since we arrived around 5 pm...

We decided if we ever had a chance to go back to Las Vegas and the Monte Carlo hotel, we just would not do the Buffet.

Great get away.. As my husband states Las Vegas is Disneyland for adults

Stayed February 2014
Helpful?
1 Thank nanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Guest Relations Manager at Monte Carlo Resort & Casino, responded to this review, March 12, 2014
Dear nanne,

Your dining experience at the buffet is certainly unusual, and not at all indicative of our service culture. Although we’re happy to know you enjoyed the accommodations and amenities, we’ll be sure to pass along your concerns regarding the buffet, so no future guests have to endure a similar oversight. We are grateful for your observations and patronage, and encourage you to come visit us again in the future.

Sincerely,

Lori P.

Guest Relations Manager
Monte Carlo Resort & Casino
guestrelations@montecarlo.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bournemouth, United Kingdom
Level 4 Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
Reviewed March 9, 2014

Stayed in Vegas for two weeks in March of 2010 (stupid trip advisor won't let me backdate reviews that far) so a lot of these points may be irrelevant now as I know the hotel has had refurbishment work done to it since. The Monte Carlo is obviously in a great location on the Strip and has a lovely marble lobby as well as a great outside area. Once you get to the rooms however there is a MASSIVE step down. The two we stayed in seemed outdated and in desperate need of refurbishment. Showers were okay and the bed was acceptable but there was a layer of dust everywhere, marks on the walls and the furnishings looked like they had taken a battering by frustrated people that had bet away their life savings.

The casino was adequate and the lifts were efficient. Pool area was nice, but became overrun by annoying spring breakers being loud and idiotic - not really the fault of the hotel. Staff were friendly and I found the monorail station being attached to the lobby very convenient, as well as the gaggle of shops in the same location. If the rooms have indeed been improved I'd have no qualms recommending the Monte Carlo, if not then you can get better value for money on the strip.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Christopher H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Guest Relations Manager at Monte Carlo Resort & Casino, responded to this review, March 13, 2014
Dear Christopher H,

It’s definitely regrettable that the unsatisfactory condition of both your room assignments tarnished what was otherwise an enjoyable stay at Monte Carlo. We will utilize your comments to address these concerns internally, and make the necessary changes in order to entice you back on property.

Sincerely,

Lori P.

Guest Relations Manager
Monte Carlo Resort & Casino
guestrelations@montecarlo.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Monte Carlo Resort & Casino

Property: Monte Carlo Resort & Casino
Address: 3770 S Las Vegas Blvd, Las Vegas, NV 89109-4323
Phone Number:
Location: United States > Nevada > Las Vegas > The Strip
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#15 Green Hotel in Las Vegas
#58 Casino Hotel in Las Vegas
#64 Family Hotel in Las Vegas
#77 Business Hotel in Las Vegas
#86 Romantic Hotel in Las Vegas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Monte Carlo Resort & Casino 3*
Number of rooms: 3003
Official Description (provided by the hotel):
Monte Carlo Las Vegas Resort and Casino is located in the heart of The Strip, putting you in the center of the Las Vegas excitement. Explore the possibilities with a collection of well-appointed room options including our Deluxe Rooms with their contemporary decor, High Floor Rooms in classic European styles, our relaxing Spa Suites with an oversized hot tub in the center of each room, our exquisite Monaco Suites and Diamond Suites, two elegantly luxurious choices, and the exclusive boutique HOTEL32 resides at the top, providing the ultimate perch to view all that glitters in Las Vegas. The open-air BLVD Plaza located in front of the resort is the ultimate social gathering spot and ideal setting to relax, re-energize and socialize. The plaza features a variety of unique culinary venues and a casual, lively environment. The resort is neighbor to the Park, an immersive, outdoor destination for dining and entertainment, Park Theater, which hosts top performers around the globe and has redefined Las Vegas entertainment with its intimate 5,200 seat venue, and the state-of-the-art 20,000 seat T-Mobile Arena. ***Monte Carlo Resort and Casino is undergoing an exciting transformation into a new luxury resort experience. Guests seeking a pool experience during their stay at Monte Carlo will be given free access to MGM Grand and Mandalay Bay pool complexes, based upon availability. Details will be provided upon check-in. ... more   less 
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Also Known As:
Monte Carlo Resort And Casino
Monte Carlo Hotel Las Vegas
Carlo Hotel Las Monte Vegas
Monte Carlo Las Vegas Reviews

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