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“Slipping”

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The Venetian Las Vegas
Ranked #10 of 262 Hotels in Las Vegas
Certificate of Excellence
GreenLeadersGold level
San Diego, CA
Level 6 Contributor
125 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Slipping”
Reviewed April 10, 2014 via mobile

Used to love it here at The Venetian..not awful but the dark bathroom with no light in the small magnifying mirror makes it even more disappointing. And tell me why Vegas properties now charge to print boarding passes and don't provide coffee pot in the room....p**ses me off

Stayed April 2014, traveled on business
Helpful?
1 Thank GeorgiBG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsten D, VP of Hotel Operations at The Venetian Las Vegas, responded to this review, April 11, 2014
Dear Guest,

Thank you for your time and for your patronage of The Venetian. From unparalleled services to the most luxurious suites on the Las Vegas Strip, we are committed to ensuring that we give above and beyond your expectations. I apologize about the lighting in your suite as well as our lack of coffee makers in our suites. For your next visit I would like to recommend taking advantage of the complimentary cup of coffee available as part of our resort fee. It can be redeemed at Cafe Presse with the voucher that you receive at the time of check in.

Once again, I thank you, and I hope to welcome you back to The Venetian soon.

Kind Regards,

Kirsten Dimond
VP of Hotel Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
Vancouver, British Columbia, Canada
Level 6 Contributor
157 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed April 10, 2014

Room is top of the line but service is only average. Me and my family spend 3 nights there. The first night was great but them some rich kids (teenage kids) arrived and making a lot of noise. Hotel did not do anything and on our last night stay those kids set off the alarm in the middle of the night. Alarm was going for 30 minutes and can not get anyone to answer the phone ( only get auto answer ). The next day when I check out no word from the front desk. When I ask they only tell me someone did a bad joke.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nelly_Richmond_BC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsten D, VP of Hotel Operations at The Venetian Las Vegas, responded to this review, April 11, 2014
Dear Guest,

Thank you very much for taking the time to share your experience. I do apologize for the unnecessary noise disturbances you encountered as we endeavor to provide our guests with comfort and relaxation. To be disturbed in the middle of the night is unacceptable, and we should have made every effort to rectify the situation. Rest assured that your comments have been shared with the appropriate department heads, so we may in turn resolve these types of issues. Thank you again for your feedback.

Kind Regards,

Kirsten Dimond
VP of Hotel Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Keswick, Canada
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 10, 2014

Wow what a beautiful hotel. First class all the way. Staff are amazing and extremely helpful. The indoor shopping was great . We had a perfect view of the Volcano at the mirage every night from or living room. The bed was amazingly comfortable. Kelley & Trevor

Room Tip: rooms facing the mirage have a great advantage point for the volcano show each night
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Green Features: The towels and sheets are changed as often as you like by placing the towels on the tub there are fresh towels placed and the sheets are changed as often as requested.
  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kelley964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsten D, VP of Hotel Operations at The Venetian Las Vegas, responded to this review, April 11, 2014
Dear Guest,

Thank you for taking the time to share your experience with us and for choosing The Venetian for your recent visit to Las Vegas. I am so glad that you found your view truly exciting overlooking the Volcano at Mirage, and that the service and overall ambiance of The Venetian was first class and exceptional. Your patronage is valued, and I very much look forward to welcoming you back to The Venetian in the near future.

Kind Regards,

Kirsten Dimond
VP of Hotel Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed April 10, 2014

The experience at the Venetian was fantastic. The room was pamperingly wonderful. The food excellent, and the entire staff very accommodating. Along with the many indoor shops and an amazing out door gondola ride, our 4 day visit was one we truly enjoyed.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Donna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsten D, VP of Hotel Operations at The Venetian Las Vegas, responded to this review, April 11, 2014
Dear Guest,

Thank you for sharing this glowing feedback. Providing an unmatched guest experience is of paramount importance here at The Venetian, and I am pleased to read that you experienced our unmatched guest service. You deserve to be pampered, so we are delighted that you experienced luxury and attentiveness during your stay. Thank you for sharing your experiences, and I look forward to the opportunity to welcome you back in the near future.

Kind Regards,


Kirsten Dimond
VP of Hotel Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed April 10, 2014

We were booked for 4 nights at the Venetian for a business trip and extended our stay by adding one night at the start and one at the end. My girl and I could not be more happier with the size and quality of our room. The pools were great and of course we were in the middle of everything. Casino is high quality and with the connection to the Pallazo and the all the shopping contained within both facilities, we hardly had to leave the property. Great place to stay, will definitely be back soon.

Room Tip: Avoid the "garden view rooms" as you will be looking directly into someone's room acro...
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rich E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsten D, VP of Hotel Operations at The Venetian Las Vegas, responded to this review, April 11, 2014
Dear Guest,

Thank you so much for the compliments that you have graciously extended to us. I would like you to know that your sentiments are truly humbling and are a testament of The Venetian's vision and strides towards unmatched guest service and exceptional experiences. I am elated that our teams were able to extend this to you, and I appreciate your sentiments of The Venetian.

I look forward to welcoming you back again each time your travels bring you to Las Vegas for business or pleasure.

Kind Regards,

Kirsten Dimond
VP of Hotel Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, Wisconsin
Level 1 Contributor
2 reviews
Reviewed April 10, 2014

If your there for a convention at the Sands Convention Center This is the BEST hotel to stay in. You never have to leave the hotel, and if you forgot something, just walk back to your room and forget it. No taxi's needed. If your into gorgeous views to photograph it's great too.

Room Tip: If you pay for a room with a view, be specific on check in you want a higher floor than 2nd (or even...
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  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JR J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsten D, VP of Hotel Operations at The Venetian Las Vegas, responded to this review, April 10, 2014
Dear Guest,

Thank you so much for taking the time to write to us and for sharing your convention experience at The Venetian. I truly appreciate the picture you have painted of your experience at The Venetian through your feedback and your photos. Your photos are magnificent. They show and exude the beauty and awe of The Venetian. Thank you again, and I very much look forward to welcoming you back to The Venetian in the near future.

Kind Regards,

Kirsten Dimond
VP of Hotel Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spokane, Washington
Level 3 Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 9, 2014

As always a first class experience at the Venetian! Stayed for one week during the SEMA show and ate at several of the restaurants (Sushi Samba 5 star, Morels - excellent steak, CUT - amazing steak!! Zeffirino - fabulous Italian) The room is a full suite with a spacious bathroom and comfortable bed. Check out The Rock of Ages Bar for a drink and 80's music.

Room Tip: Try to get a room facing the West as the South and East views are blocked.
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ryanlayton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsten D, VP of Hotel Operations at The Venetian Las Vegas, responded to this review, April 10, 2014
Dear Guest,

A great experience brings joy to my team and to me, and I am grateful that you have taken the time to share your experience. I am truly glad that you enjoyed your SEMA show stay with us. The Bourbon Room, I must agree, is a fabulous place to enjoy a drink and rock music. We would love to have you back again.

Thank you again for your kind review, and I look forward to your next visit with us.

Kind Regards,

Kirsten Dimond
VP of Hotel Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Venetian Las Vegas

Property: The Venetian Las Vegas
Address: 3355 Las Vegas Blvd S, Las Vegas, NV 89109-8941
Phone Number:
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#5 Casino Hotel in Las Vegas
#6 Business Hotel in Las Vegas
#6 Green Hotel in Las Vegas
#7 Romantic Hotel in Las Vegas
#8 Spa Hotel in Las Vegas
#8 Luxury Hotel in Las Vegas
#11 Family Hotel in Las Vegas
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Venetian Las Vegas 5*
Number of rooms: 4027
Official Description (provided by the hotel):
THE WORLD'S MOST EXTRAORDINARILY DESIGNED HOTEL Every major Las Vegas guidebook recommends Center Strip casinos. The Venetian is located at one of the most exciting crossroads of the Strip, putting you within walking distance of the biggest attractions on The Strip. We guarantee the lowest prices for our suites can always be found directly on the Venetian website. When you book direct: • We are 100% sure you will never find a better rate anywhere else. • We are 100% sure we will never lose your reservation. • You will have priority access to our best rates moving forward. Plus, we guarantee: • The lowest possible rates, our partners are obligated by contract to follow our pricing rules. • Access to the best selection of suites and offers • Access the best service, located on-property • Access to Grazie, our loyalty program • Free Cancellations and Modifications* ... more   less 
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Also Known As:
Venetian Resort Las Vegas
Venetian Hotel Las Vegas
Las Vegas Venetian

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