lucky leprechaun - went all month to get entries, never won anything at any of the sunday drawings at 2,4,6,8...but....entries were going to go in for the grand prize drawing on 3/30 at 6pm. all you had to do was swipe your card at a kiosk, and i was told by a player's club employee that the time was 4 - 5:59 on Sunday. Well, like hundreds of patrons, we were in line at 1 of 7 kiosks well before 5:45 but due to the long lines the drum closed and our entries never got in. what a lousy way to do business. A simple solution - 1) post times at the players club so accurate information is available 24/7 as the club closes 2) allow anyone in line by the cut off time to enter a drawing and postpone the winning announcement until all entries are in! 3) set up digital displays with winning numbers - the announcer held the microphone so close to his mouth no one could understand the numbers being called - ask anyone they will all agree. I used to like this place but this March contest has shown me the lack of good customer service. one supervisor actually said it is not their responsibility to make sure my entries make it in - that is on me. well, miss cocky - it should be your concern to have ample kiosks to handle the crowds for special drawing dates - or - use common sense and have the drawing time delayed until entries are in the drum! not another cent of mine will be spent n their gaming, restaurants, concerts, coffee shop. If i get any freebies i may go but nothing more out of my pocket.
- Official Description (provided by the hotel):
- Silverton Casino is a hotel and casino in Las Vegas, Nevada that skillfully combines the comfort of an upscale lodge with the casino gaming excitement of Las Vegas. As a full-service Las Vegas casino hotel located minutes from the Strip, Silverton Casino features an array of restaurants, live entertainment, beautifully remodeled guestrooms, live gaming tables, over 1,600 slots and video poker machines, and a 117,000 gallon aquarium that earned Silverton the distinction of "Best Free Attraction" in Las Vegas, NV. Silverton Casino also offers affordable Las Vegas vacation packages, free shuttle transportation to McCarran International Airport and the Las Vegas Strip, and an adjoining 165,000 sq. ft. Bass Pro Shops flagship store. Experience for yourself why Silverton Casino was voted the "Best Locals Casino" in Las Vegas by AOL City Guide. ... more less
- Reservation Options:
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- Also Known As:
- Silverton Hotel Las Vegas
- Silverton Las Vegas