Our recent trip to Club de Soleil from Tues July 12 to July19th was a success in almost all ways. There were lots of good parts and a few bad parts.
Club de Soleil and the other 2 sister resorts do not recipicate so that you can visit them and use their facilities. We were hoping to use the lazy river at Tahiti Village.
The club was built in 2 phases. Both are on Tropicana Blvd. We had (2) 1br suites in phase 1. There is an apartment development that is between these two phases. It is not very large but you cannot cut through to walk from one phase to the other. You must use the sidewalk on Tropicana to reach the other phase. This can be a little nerve racking as there is heavy traffic at 45mph on this street and there is no protection between you and the cars. My advice would be to call in advance to see what phase you are going to be located in. If you arrive by cab at the wrong phase you will have to tote your baggage over to the other phase. If you’re renting a car then this is not a problem.
All the units in phase 1 have been updated with granite counter tops in 4 different places in each 1br suite. Not sure about phase 2. There are new flat screen TVs in both the living room and the bedroom. Not fancy but all new appliances including gas stove, refridge, micro wave, dish washer, disposal, washer and dryer. All the other standard kitchen equipment was included like a coffee maker, blender, toaster, and a full compliment of dishes. Other cooking pots and pans left a little bit to be desired. Each suite had a small balcony with a wrought iron table and 2 chairs. Our view overlooked the parking lot towards Vegas and you could see the strip especially at night when it was lit up. There were also some units that overlooked the pool. The parking lot even had covered areas where you could park you car in the shade as the avg high temp there was 106f and low was 88-92f. The bedroom had a king size bed with a dresser and 2 nightstands with lamps. The bed was quite comfortable but the pillows left a little bit to be desired. A large double closet with full length mirrors. The bathroom had 2 entrances one from the bedroom and the other from the kitchen. Jacuzzi type bathtub with shower and a double vanity (all new). Both units were recently painted. There was a fold out couch in the living room but I never opened it up. There also was one upholstered chair which was moderately comfortable. Also there was a coffee table and small entertainment center under the hanging flat screen. A Sony stereo system that accepted an Ipod. A DVD player was also installed. A kitchen table with 4 chairs. All this furniture was of a mediocre quality wood and was almost new.
Check in for timeshare people was on Tue. and I got the feeling rentals and other were checked in on Sat. So this kept check ins under control for the two employees behind the desk. We had arrived early around noon. One suite was ready for us and the other was being cleaned. We were checked in, in about 10 minutes. Both women at the front desk were both exceptionally nice and easy to talk to. They told us they noticed that both our reservations were under the same name so they made sure our 2 suites were side by side. I thought this showed some thinking ahead and they actually wanted to keep us happy right from the beginning of our vacation. An unexpected thing we found was there was a free maid service in the middle of the week. New sheets and towels and a general cleaning of the whole suite. When I asked about pool towels she told us there should be four in the room but then gave us two more just in case. She told us they were always available in this office 24hr. She also told us if we needed other items like dish washer soap or coffee for the coffee maker they were available without an extra charge. We did use both of these items and once we even called and someone ran them up to our suite. With a map of both phases she explained the layout of each. Phase one had a very nice tennis court completely fenced in and a timer which operated the lights for night play. Each phase had its own heated pool and extra large hot tub. All the buildings had three floors with stairs as well as an elevator. I don’t think the elevator had AC but for some reason it was always moderately cool not like other resorts where they are hotter than the outside temperature. Also next to the tennis court and the phase 2 pool there were two new gas Stainless Steel barbecues (very clean but used) built into a pedestal with a granite work surface on each side. Underneath was a complete set of barbecue tools that were used but very clean. We did steaks one night which was very convenient for us to as our suites were located next to elevator on the second floor.
Twice during the week, once at each phase for lunch they have an outside caterer come in and use the barbecues and sell complete Hamburger or Hot Dog dinners with all the trimmings and also with potato salad and a drink choice for seven dollars each. There is free Wi Fi available in about 3 locations in each phase. There is a charge if you want Wi Fi in your suite. They also had two computers in the office in phase 1 one which were free to use. There were daily activities each day if you looking for more to do. The shuttle service was explained to us and we were given a time schedule so you knew exactly when they were running. One took you to The Orleans casino which was just down the street towards the strip. The other stop was at New York New York which is on the corner of Tropicana and the start of the Vegas strip. We didn’t use the shuttles but we always seemed to see one either loading or unloading. They also use the same shuttles to service the Tahiti resort which is just down the street. Since we had a rental car we never used the shuttle. Really in all the heat you should consider renting a car especially if you don’t enjoy a lot of walking. All the casinos have FREE self parking garages as well as valet parking.
Back to the resort. The whole resort has been setup to be very energy efficient. All the lights have been converted to the CFL type, the fluorescent spiral ones. Even all the outside lights were converted. We thought our AC was not working very well and we could see the filter which was behind a vent in the ceiling was very dirty. We also were showing a wrench icon on our thermostat which meant it needed attention. We called the front desk and within 15 min a maintenance man was at our door. He explained he just had to reset the thermostat but the filter change might be little dusty so he asked if he could come back that evening while we were gone which was fine with us. He had a temperature radar gun and took several readings around the unit and said we should be ok once the filter was changed. Our other unit also needed a filter change which he took care of also. The next day the wrench was back on so we called again and immediately a different maintenance man came to the room. Even though we had these problems the AC kept the unit very cool. After he looked he told us we needed a new thermostat and also he noticed we had a fuse blown which operated the cooling fan in the large AC unit which was located on the ground under our balcony. He thanked us for calling because without the fuse replacement the whole ac compressor would have been damaged which would have been a major problem. Within 5 minutes he came back with a new thermostat and installed it in 2 minutes. He explained there were two automatic eye systems installed in the bedroom. One which controlled the lights if there was no activity in the room and one that controlled the AC where it would raise the temp if there was no activity. Very efficient I thought. Both pools were a little different than the usual pool you would find at a small resort. They both were over 7ft. deep at one end. They were both open 24hr with a quiet time from 10pm to 6am. The next day I saw the maint. man at the pool with his radar temp gun, so I asked him what the temp of the pool was. He told me they always are between 85-87F. Also a large Hot tub had extra Jets at the one end. Pool furniture was in very good shape but could have used a good cleaning. There were also several shady areas where one could lounge out of the sun. Very easy to relax and read a book or just take a nap. Both pools were very quiet except once or twice there were a few kids using it. You should bring a pair of sandals unless you really like walking on very hot concrete. It was so hot you could not grab the stainless steel railing
on the ladder when climbing out.
The concierge was quite helpful as she got us tickets to two shows for less than half price after we spent 1hr doing their time share presentation for a new place they were building in Fla. I’ve done this many times before and am very good at saying no as soon as the presentation is done. So giving up an hour of our time was no big deal.
We had decided to rent a car in advance from home since there were going to be 4 adults. Pricing with several low end car rentals for a full size car was about $267 which we were about to accept. Than I did something I had never done before. I went on priceline.com and started looking at car rentals. The $267 price I had figured out to be over $20 a day. Priceline only uses the big name brand rental agencies which I thought would be more trust worthy, so I decided to put in a bid for $15/day and it immediately rejected my bid. So I put in $17/day and low and behold it accepted my bid. The grand total for the car was $214 for the whole 7 day week. It was to be full size car Impala or Taurus from Hertz. When we got there we went around the large line that was waiting and used a kiosk which allowed us to use our confirmation number and in less than 5 min we were on our way to the garage to find our car. To our surprise when we got to the designated parking spot and there was a brand new Ford Crown Vic with only 3 miles on it. Im not a Ford person but I must say we really enjoyed this large roomy car for the whole week. The cost of the cab fare alone to and from the resort probably would have been around $100 for 4 adults and all our baggage. So it cost each couple a little over $50 for the week for the car.
We brought a GPS with us and we were able to travel around Vegas with hardly a hitch. Vegas traffic is very hectic but it does move slowly on the strip so you have plenty of time to decide where you are going and which lane you need to be in. In the evening for about half our dinners we found restaurants out of town maybe 15-20 minutes. They were away from the tourists but they were some of the local chain restaurants just like we have at home. We love Mexican food and found many good places to choose from.
Returning the car was even easier than getting it. Just drove in the Hertz gate and a girl quickly checked the car over for damage and issued us our return certificate and we were on our way to the airport shuttle.
Well we did play the slots each night at a different casino, the wife won a pot over $200 I lost about $50 for the week. If you are of the younger crowd and like the latest loud rap music than you need to visit the Voodoo Room at the RIO on the 52nd floor. This lounge has an inside and an outside area each with its own DJ. There is an excellent view of the whole strip especially after dark. If you ask the concierge she can get you entry passes so you don’t have to pay the $20 admission charge.
This was a fun trip but a little bit to hot for my liking.
We have been doing timesharing for the last 15 years so we do have some experience with all different types of places. I would rate this resort on the low end of a 5 star gold resort.
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Booking.com, Travelocity, Vegas.com, Hotwire, getaroom.com and HotelQuickly so you can book your Club de Soleil All-Suite Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Club De Soleil All Hotel Las Vegas
- Hotel De Soleil
- Club De Soleil Las Vegas
- De Soleil Hotel
- Club De Soleil Hotel Las Vegas
- Club De Las Soleil Vegas