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“Club de Soleil”

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Club de Soleil All-Suite Resort
Ranked #112 of 265 Hotels in Las Vegas
Reviewed August 3, 2011

Our recent trip to Club de Soleil from Tues July 12 to July19th was a success in almost all ways. There were lots of good parts and a few bad parts.
Club de Soleil and the other 2 sister resorts do not recipicate so that you can visit them and use their facilities. We were hoping to use the lazy river at Tahiti Village.
The club was built in 2 phases. Both are on Tropicana Blvd. We had (2) 1br suites in phase 1. There is an apartment development that is between these two phases. It is not very large but you cannot cut through to walk from one phase to the other. You must use the sidewalk on Tropicana to reach the other phase. This can be a little nerve racking as there is heavy traffic at 45mph on this street and there is no protection between you and the cars. My advice would be to call in advance to see what phase you are going to be located in. If you arrive by cab at the wrong phase you will have to tote your baggage over to the other phase. If you’re renting a car then this is not a problem.
All the units in phase 1 have been updated with granite counter tops in 4 different places in each 1br suite. Not sure about phase 2. There are new flat screen TVs in both the living room and the bedroom. Not fancy but all new appliances including gas stove, refridge, micro wave, dish washer, disposal, washer and dryer. All the other standard kitchen equipment was included like a coffee maker, blender, toaster, and a full compliment of dishes. Other cooking pots and pans left a little bit to be desired. Each suite had a small balcony with a wrought iron table and 2 chairs. Our view overlooked the parking lot towards Vegas and you could see the strip especially at night when it was lit up. There were also some units that overlooked the pool. The parking lot even had covered areas where you could park you car in the shade as the avg high temp there was 106f and low was 88-92f. The bedroom had a king size bed with a dresser and 2 nightstands with lamps. The bed was quite comfortable but the pillows left a little bit to be desired. A large double closet with full length mirrors. The bathroom had 2 entrances one from the bedroom and the other from the kitchen. Jacuzzi type bathtub with shower and a double vanity (all new). Both units were recently painted. There was a fold out couch in the living room but I never opened it up. There also was one upholstered chair which was moderately comfortable. Also there was a coffee table and small entertainment center under the hanging flat screen. A Sony stereo system that accepted an Ipod. A DVD player was also installed. A kitchen table with 4 chairs. All this furniture was of a mediocre quality wood and was almost new.
Check in for timeshare people was on Tue. and I got the feeling rentals and other were checked in on Sat. So this kept check ins under control for the two employees behind the desk. We had arrived early around noon. One suite was ready for us and the other was being cleaned. We were checked in, in about 10 minutes. Both women at the front desk were both exceptionally nice and easy to talk to. They told us they noticed that both our reservations were under the same name so they made sure our 2 suites were side by side. I thought this showed some thinking ahead and they actually wanted to keep us happy right from the beginning of our vacation. An unexpected thing we found was there was a free maid service in the middle of the week. New sheets and towels and a general cleaning of the whole suite. When I asked about pool towels she told us there should be four in the room but then gave us two more just in case. She told us they were always available in this office 24hr. She also told us if we needed other items like dish washer soap or coffee for the coffee maker they were available without an extra charge. We did use both of these items and once we even called and someone ran them up to our suite. With a map of both phases she explained the layout of each. Phase one had a very nice tennis court completely fenced in and a timer which operated the lights for night play. Each phase had its own heated pool and extra large hot tub. All the buildings had three floors with stairs as well as an elevator. I don’t think the elevator had AC but for some reason it was always moderately cool not like other resorts where they are hotter than the outside temperature. Also next to the tennis court and the phase 2 pool there were two new gas Stainless Steel barbecues (very clean but used) built into a pedestal with a granite work surface on each side. Underneath was a complete set of barbecue tools that were used but very clean. We did steaks one night which was very convenient for us to as our suites were located next to elevator on the second floor.
Twice during the week, once at each phase for lunch they have an outside caterer come in and use the barbecues and sell complete Hamburger or Hot Dog dinners with all the trimmings and also with potato salad and a drink choice for seven dollars each. There is free Wi Fi available in about 3 locations in each phase. There is a charge if you want Wi Fi in your suite. They also had two computers in the office in phase 1 one which were free to use. There were daily activities each day if you looking for more to do. The shuttle service was explained to us and we were given a time schedule so you knew exactly when they were running. One took you to The Orleans casino which was just down the street towards the strip. The other stop was at New York New York which is on the corner of Tropicana and the start of the Vegas strip. We didn’t use the shuttles but we always seemed to see one either loading or unloading. They also use the same shuttles to service the Tahiti resort which is just down the street. Since we had a rental car we never used the shuttle. Really in all the heat you should consider renting a car especially if you don’t enjoy a lot of walking. All the casinos have FREE self parking garages as well as valet parking.
Back to the resort. The whole resort has been setup to be very energy efficient. All the lights have been converted to the CFL type, the fluorescent spiral ones. Even all the outside lights were converted. We thought our AC was not working very well and we could see the filter which was behind a vent in the ceiling was very dirty. We also were showing a wrench icon on our thermostat which meant it needed attention. We called the front desk and within 15 min a maintenance man was at our door. He explained he just had to reset the thermostat but the filter change might be little dusty so he asked if he could come back that evening while we were gone which was fine with us. He had a temperature radar gun and took several readings around the unit and said we should be ok once the filter was changed. Our other unit also needed a filter change which he took care of also. The next day the wrench was back on so we called again and immediately a different maintenance man came to the room. Even though we had these problems the AC kept the unit very cool. After he looked he told us we needed a new thermostat and also he noticed we had a fuse blown which operated the cooling fan in the large AC unit which was located on the ground under our balcony. He thanked us for calling because without the fuse replacement the whole ac compressor would have been damaged which would have been a major problem. Within 5 minutes he came back with a new thermostat and installed it in 2 minutes. He explained there were two automatic eye systems installed in the bedroom. One which controlled the lights if there was no activity in the room and one that controlled the AC where it would raise the temp if there was no activity. Very efficient I thought. Both pools were a little different than the usual pool you would find at a small resort. They both were over 7ft. deep at one end. They were both open 24hr with a quiet time from 10pm to 6am. The next day I saw the maint. man at the pool with his radar temp gun, so I asked him what the temp of the pool was. He told me they always are between 85-87F. Also a large Hot tub had extra Jets at the one end. Pool furniture was in very good shape but could have used a good cleaning. There were also several shady areas where one could lounge out of the sun. Very easy to relax and read a book or just take a nap. Both pools were very quiet except once or twice there were a few kids using it. You should bring a pair of sandals unless you really like walking on very hot concrete. It was so hot you could not grab the stainless steel railing
on the ladder when climbing out.
The concierge was quite helpful as she got us tickets to two shows for less than half price after we spent 1hr doing their time share presentation for a new place they were building in Fla. I’ve done this many times before and am very good at saying no as soon as the presentation is done. So giving up an hour of our time was no big deal.
We had decided to rent a car in advance from home since there were going to be 4 adults. Pricing with several low end car rentals for a full size car was about $267 which we were about to accept. Than I did something I had never done before. I went on priceline.com and started looking at car rentals. The $267 price I had figured out to be over $20 a day. Priceline only uses the big name brand rental agencies which I thought would be more trust worthy, so I decided to put in a bid for $15/day and it immediately rejected my bid. So I put in $17/day and low and behold it accepted my bid. The grand total for the car was $214 for the whole 7 day week. It was to be full size car Impala or Taurus from Hertz. When we got there we went around the large line that was waiting and used a kiosk which allowed us to use our confirmation number and in less than 5 min we were on our way to the garage to find our car. To our surprise when we got to the designated parking spot and there was a brand new Ford Crown Vic with only 3 miles on it. Im not a Ford person but I must say we really enjoyed this large roomy car for the whole week. The cost of the cab fare alone to and from the resort probably would have been around $100 for 4 adults and all our baggage. So it cost each couple a little over $50 for the week for the car.
We brought a GPS with us and we were able to travel around Vegas with hardly a hitch. Vegas traffic is very hectic but it does move slowly on the strip so you have plenty of time to decide where you are going and which lane you need to be in. In the evening for about half our dinners we found restaurants out of town maybe 15-20 minutes. They were away from the tourists but they were some of the local chain restaurants just like we have at home. We love Mexican food and found many good places to choose from.
Returning the car was even easier than getting it. Just drove in the Hertz gate and a girl quickly checked the car over for damage and issued us our return certificate and we were on our way to the airport shuttle.
Well we did play the slots each night at a different casino, the wife won a pot over $200 I lost about $50 for the week. If you are of the younger crowd and like the latest loud rap music than you need to visit the Voodoo Room at the RIO on the 52nd floor. This lounge has an inside and an outside area each with its own DJ. There is an excellent view of the whole strip especially after dark. If you ask the concierge she can get you entry passes so you don’t have to pay the $20 admission charge.
This was a fun trip but a little bit to hot for my liking.
We have been doing timesharing for the last 15 years so we do have some experience with all different types of places. I would rate this resort on the low end of a 5 star gold resort.

  • Stayed: July 2011, traveled as a couple
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7  Thank pearlhouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dloera, Manager at Club de Soleil All-Suite Resort, responded to this reviewResponded August 12, 2011

Thank you for the loquacious review of your recent stay with us at Club de Soleil. We are happy that our resort proved such a fine staging area for your Las Vegas adventure. While it’s true Club de Soleil has two sister properties, all three are operated as independent resorts. We’re glad you enjoyed the view of the Strip from your suite. We agree it’s an awe-inspiring site, especially when the sun goes down and the neon lights up. Thank you also for mentioning the front desk and maintenance team. All our staff members work hard and proactively to get the little things right. Like making sure you have adjacent rooms and changing an air filter at your convenience.

We’re glad you were pleasantly surprised by our mid-week cleaning, which we provide for seven-night stays or longer in lieu of daily housekeeping. You’re one of the first (perhaps the first) to mention our energy efficiency. We converted to energy saving lights nearly five years ago, and our heating and cooling is governed by the Smart System to ensure maximum comfort. Our facilities do span two locations, Club 1 and Club 2, and are a block apart. Both locations have a front desk, pool, barbecue and other amenities, so in many respects staying at one is like staying at both. We aim to run our facility like a 5-star resort, but it’s always gratifying when a guest thinks we’ve met or exceeded our objective. We truly appreciate the compliment. Thank you for your comments and we hope to see you again soon.

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471 - 477 of 653 reviews

Reviewed July 29, 2011

Not close to anything, not much to do there besides sleep. The shuttle to the strip was nice, but we usually took a cab back instead of waiting around for the once an hour shuttle to take us back. Probably wouldn't stay there again since there are some really good deals at other places that have better pools, gambling, bars, etc.

  • Stayed: May 2011, traveled as a couple
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5  Thank maquez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2011

We stayed here for one night before moving onto ceasars palace. Absolutely great hotel with great facilities. Loved the kitchen and got my washing done. Great spa tub, wonderful big bed. Could not fault a thing. Only annoyance was that the hotel is split across a road- so we had to check in then drive to next part to get to our suite.

  • Stayed: August 2010, traveled as a couple
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2  Thank holidayhb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2011

Friends and I stayed at Club de Soleil in October, 2010. We wanted to spend a relaxing week in Las Vegas so staying on the Strip was out of the question. We had a two bedroom suite (lock-out) and it was absolutely wonderful. It was clean, the kitchen was well appointed, the beds were comfortable, the pool was clean, and there was a shared gas grill. The living room had a gas fireplace which we didn't use, but still a nice touch, and it also had a nice sized balcony. They have a shuttle but we had a car so I didn't pay much attention to what kind of schedule they ran or exactly where it went. All in all, I would highly recommend Club de Soleil if this is the type of Las Vegas vacation you're looking for.

  • Stayed: October 2010, traveled with friends
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3  Thank ckbowler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 20, 2011

I have to admit I was a bit wary after seeing some of the reviews, but my concerns melted away within minutes of arriving at the resort. We were able to check in without issue at the first location, and were also given a ground floor, 2 bedroom lock-off suite, which was one of the newly renovated units. It was very well done, better than most timeshares I've stayed at, and we made full use of the extensive space and amenities!

The staff was always very friendly and super-helpful - when our toaster stopped working, a new one arrived within minutes, and when we were a little late to check-out due to a discrepancy on the door sign, the staff was very accomodating and did not attempt to charge us for the delay.

There were daily events at the resort, including excursions to some of the off-strip venues, as well as a trolley to take you to the Orleans hotel or NYNY @ the strip. We also had a rental car and never had any problems with parking or security. Having maid service halfway through our stay was also a nice, unexpected touch.

We took a side trip while on vacation, and completely missed the resort the one night we were away! It feels like home away from home, and we had such a wonderful time! No one ever attempted to sell us on a timeshare, even though we are not owners, so that was a welcome relief too. The concierge was also another wonderful resource worth noting. I'd go back again in a heartbeat!

  • Stayed: June 2011, traveled as a couple
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7  Thank Hunny156
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dloera, Manager at Club de Soleil All-Suite Resort, responded to this reviewResponded June 27, 2011

Thank you for posting such a nice review of your stay with us at Club de Soleil.
We recently completed a year-long renovation on the majority of our units and are happy you found the accommodations to your liking. It is great you were able to stretch out and “made full use of the extensive space amenities.” We have also passed along your comments to our staff that you found them “friendly and super-helpful.” Whether you’re an owner or a visitor, we strive to make Club de Soleil feel like your home away from home. Once again, thank you for sharing your comments and please come see us again soon.

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Reviewed May 11, 2011

If your looking for a quiet place to stay while in Vegas, then this is it. You'll have to drive if you want to get to the strip. It is a nice resort tho. It didn't get a chance to check everything out but I did like the suites. They come with a full kitchen with all the dishes you need, there's a washer and dryer, small living and dining area, huge bathroom, comfortable room with huge bed, and a balcony. The resort also has a tennis court, pool and supposedly a mini golf course but I didn't get a chance to see it. All-in-all its a nice, relaxing and quiet place to stay.

  • Stayed: May 2011, traveled with family
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7  Thank michomeow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 26, 2011

i was very happy with our stay, rooms were very nice,clean, this is not luxiuors by any means, staff was pleasant, we enjoyed our stay at this place, 2 drawbacks, internet is really expensive, but staff told how to get around this problem, pool was also closed, it was a little chilly, but it was still closed.

  • Stayed: March 2011, traveled as a couple
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6  Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Club de Soleil All-Suite Resort

Address: 5625 W Tropicana Ave, Las Vegas, NV 89103-4837
Phone Number:
Location: United States > Nevada > Las Vegas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #112 of 265 Hotels in Las Vegas
Price Range: $87 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Club de Soleil All-Suite Resort 3*
Number of rooms: 86
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Also Known As:
Club De Soleil All Hotel Las Vegas
Hotel De Soleil
Club De Soleil Las Vegas
De Soleil Hotel
Club De Soleil Hotel Las Vegas
Club De Las Soleil Vegas

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