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“No casino, no bar, no restaurant, Just great appartments.”
Review of Polo Towers Suites

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Polo Towers Suites
Ranked #31 of 263 Hotels in Las Vegas
Certificate of Excellence
Wigan
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“No casino, no bar, no restaurant, Just great appartments.”
Reviewed August 5, 2014

First of all great location. The very comfortable, clean, air conditioned appartments are right on the strip at the good end, right across the road from the Aria and cosmopolitan.
The suites are large and comfortable and couldn't have asked for better.

Room Tip: Rooms at the back have a great view of the planes and are quieter.
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  • Stayed July 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
5 Thank Biggle1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Vandalia
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed August 5, 2014

Polo Towers has a great location, excellent staff, very clean, outstanding service. The only concern is the lack of restaurant service and minimal ice machines. From the greeting at the valet, to the desk staff, to the time you leave; All employees of the Polo Towers took the time and extra effort to make this stay one of the greatest. Loved the coffee shop staff !!!!!! Friendly and with each and every customer even during the busy times. Made you feel like family! Great suggestions on attractions and even ways to save money on your trip! Polo Towers is next to a Deuce Bus Stop. Passes saved a lot of walking and less July Heat to endure.

Room Tip: Ask for a view of the Vegas Strip. We loved the view of the Strip, Mountains,and watching the city c...
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  • Stayed July 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Charles R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed August 5, 2014

We stayed for 7 nights at the Polo Towers Suites. The front desk was very accommodating! At check in and with special requests they were right there! The Pony Express convenient store always had everything we needed. It was very nice to be on the strip, but not overwhelmed

  • Stayed July 2014, traveled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Pelphr6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed August 4, 2014

Stayed here for 5 days while at a conference. Didn't spend a lot of time in the unit itself so can't really comment about the service.

what worked for us was that this a place that is affordable, big enough for 3 of us to each have our own space, peaceful: no smoke or casino activity. Kitchen is adequate for us to whip up breakfast and suppers. Wifi, laundry facilities was useful. In those aspects, i gave it 4 stars.

I've stayed in other timeshares in Vegas and i would say this is average but i'm not complaining considering the price we paid. Furnishing is in good condition, though a bit dated. Carpark is oddly designed, as noted by some other reviews but we didn't feel unsafe walking back in the middle of the night. The place is busy and there's always people about.

  • Stayed June 2014, traveled with friends
    • Location
    • Rooms
Helpful?
2 Thank leavethewritingtome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westminster, California
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed August 4, 2014

We usually stay away from the strip to avoid the chaos but my mom came for a visit from Malaysia and we wanted her to experience Vegas and what better than staying close to the strip aka LV Blvd!

First the con. I think everybody who has been to Polo Tower would agree that parking is almost a nightmare. Not only they don't have enough space, but the area is so small and there were 2 area where it's a dead end and if you can't find a vacant space, you would have to either reverse or somehow make a u-turn in a narrow lane. Not everybody can do that without hitting other car and that is exactly what happened to ours, 1 not so lucky day. We went down to the parking garage to find a huge dent on our back bumper. Bummer!

Now the pros. It's walking distance to among others Planet Hollywood and their Miracle Mile 'shopping mall', Monte Carlo and a HRC restaurant. There is also 7Eleven, Walgreen, Ross, Marshalls, M&M store and etc. All Walgreens along the strip doesn't have the flyer like other Walgreens but if you find a deal on their website, you can show it to them and they would honor it. That was what I did when I needed to get some sunblock lotion. Saves me more than 50%!

The hotel itself is pretty small for a Vegas standard. No restaurant or bars or casinos. They do have a small convenient store downstairs that I would suggest limit for emergencies only. Like when we just had to get some mayo for our sandwiches. A small bottle was sold at 3.99. Make sure you drive 10min away to go to Vons or something and do all your groceries. That way you get to save lots of money especially if you have kids with you. A small pool on the roof and also a jacuzzi. They also have a pool for kids downstairs which we didn't go so can't say much about it.

Our 1br suite was pretty spacious for 3 people not to feel suffocated. The bathroom was big too unlike typical hotel. Our safety box was locked when wanted to use it so called the hotel, were told someone will be there in 30min but less than 5min later she was already at the door and fixed it for us. Really appreciate the prompt response since we had an appointment to go to.

All in all we really liked Polo Tower and will definitely stay there again. Only next time we will avoid to go to Vegas altogether between May-Oct when the temp is over 100F @ 37C. Yup I don't like the sun/heat.

  • Stayed May 2014, traveled with family
    • Location
    • Rooms
    • Service
Helpful?
5 Thank FMCarr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United States
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed August 1, 2014

Comfortable condo "resort" located between the MGM and Planet Hollywood on the strip. Polo Towers is set back from the strip, hidden, in a bit of a dreary location near The Carriage House and Marriott's Chateau. Part of the disappointment with this property is that they call it Diamond's "flagship" resort property...which makes you wonder what their "lesser" properties are like.
The 1 bedroom suites were spacious and clean, roomy bathroom and one medium closet. Two flat screen tvs, full size fridge, stove, oven, dishwasher. Our view was of other condo balconies and the rear/outdoor/hot/sunny parking corral. We didn't have any complaints about the room, or the staff...all were friendly and accommodating. They also have a shuttle to grocery shopping once a day, which is nice since there is nothing but a Walgreens and a CVS within walking distance.
The main problems we had were with security....yes you need a key card to access the elevators but the elevators are easily accessible to anyone off the street, and all they have to do is hop in an elevator that is already occupied with a key-holding guest. (We caught two people trying to do this and reported them.) For the entire 3 days that we were there, there was no security check or really any security personnel in sight as you see at other hotels. Also, parking is a problem. There is a small garage directly underneath the hotel that was convenient, but very tight spacing and dead end entrances. Attached is another huge underground parking garage but it is very poorly lit, a bit of a walk, and frankly a bit scary. There are several signs stating that you park at your own risk, no security of any kind in view, and disconcerting to use late at night. In addition there is an outdoor parking corral that is a bit of a walk, and again poorly lit and unsecured at night. We had no problems nor did we hear of any problems, but there is no way I would ever stay at this hotel as a woman alone if I had a car to park. And also the walk back to the hotel from the strip is a bit deserted and eerie as well, it is a short walk but late at night I would never do it alone. Valet Parking at the hotel is understaffed and inadequate with long waits, but a safer option.
Rooftop pool was 3 ft deep, mostly young children splashing around, there is a hottub and some nice cabanas and chairs, perfectly adequate but nothing special at all.
For the price and location, this property is a good bet, with some caveats.

Room Tip: The studio rooms are small and cramped, with a bed that folds out from the wall. For budget-minded...
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  • Stayed June 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
3 Thank HaroldnMaude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brampton, Ontario, Canada
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed July 29, 2014 via mobile

My boyfriend and I stayed at the Polo Tower suites first week of June after I found a groupon for the hotel $50/a night! It was our first time in Vegas and boy oh boy did we have fun. The hotel in itself is very big however does not have a casino or restaurant. Which did not bother me one bit considering there's casinos and places to eat just about everywhere you look. The room it's self was cozy and clean. The bed was comfortable and wifi is free. My only complaint would have to be the shower since the water hits your naked body like a thousand little knives lol the pressure was way too high. Aside from that the front desk employees were super friendly and helpful. My favourite part was definitely the rooftop pool that overlooks all of Vegas AND there's a jacuzzi too! Would definitely recommend this hotel since it's probably cheaper and a lot more quiet than the other hotels in Vegas yet it's still on the strip!

Stayed June 2014
Helpful?
8 Thank Aleksandra T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Polo Towers Suites

Property: Polo Towers Suites
Address: 3745 Las Vegas Boulevard South, Las Vegas, NV 89109-4308 (Formerly Polo Towers Villas)
Location: United States > Nevada > Las Vegas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#60 Family Hotel in Las Vegas
#69 Romantic Hotel in Las Vegas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Polo Towers Suites 3.5*
Number of rooms: 829
Official Description (provided by the hotel):
The best way to experience Las Vegas is to stay in the heart of the action. There is only one boulevard where you can find non-stop action and excitement here, and that's the world famous Las Vegas Strip. There is only one resort where you can find classic elegance and casual comfort during a stay in Las Vegas, and that's at Polo Towers Suites. Las Vegas is a destination spot for travelers from around the world who come to experience the sights, sounds, casino action, top notch shows, superior shopping, dining, golfing and even family fun-filled adventures. You, too, can plan a trip that will be as remarkable as it is memorable. A Peek at Polo Towers Suites Located in the heart of the Las Vegas Strip, Polo Towers Suites promises and delivers the best accommodations. You will enjoy the lavish resort-style amenities within your room and on the exterior as well. From the pool to the fitness center, you will find ways to stay active, or simply unwind. Get the best service from the staff and the most useful information about the area from our Concierge. You may even want to pamper yourself at the spa or with the personal massage services. You will have everything you need in your magnificent suite. Style, elegance and comfort await you and your family. The spacious rooms will be the perfect place for you to kick back after a day of shopping or evening of gambling. Alternatively, you may want to simply take in the spectacular evening views of the lights of Las Vegas from your secluded balcony or terrace. Not to mention, you will enjoy easy access to world-class casinos, shopping, entertainment and attractions. Hitting the Town Las Vegas Style Enjoy the luxury of coming and going as you please, to one of the world's best action packed, scenic cities. There is never a shortage of things to see and do, and you will be right in the middle of it all. Take comfort in knowing you can spend the day shopping and return your purchases to your room, with ease, before heading out for the evening. You can enjoy dining at the best restaurants, gambling at the most famous casinos or taking in shows from some of the most famous names in the business. Our Concierge will help you arrange whatever you want, whether it is a night on the town or a family outing. With Polo Towers Suites, you won't be taking a gamble when it comes to finding the best resort to plan your trip around. ... more   less 
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Also Known As:
Polo Towers Villas Hotel Las Vegas
Polo Hotel Las Vegas
Polo Towers Las Vegas
Polo Towers Vegas
Polo Club Las Vegas
Polo Las Vegas

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