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“Immaculate, well located hotel”
Review of Polo Towers Suites

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Polo Towers Suites
Ranked #30 of 263 Hotels in Las Vegas
Certificate of Excellence
Yorkshire
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Immaculate, well located hotel”
Reviewed May 22, 2013

We booked online and managed to get 3 nights for $150! The studio room that we booked was on the 19th floor so we had a great view of the airport. Could not fault the room and it's facilities. There is a rooftop pool area on 22nd floor which again was immaculate and manned during the day.
The only downside was there was no bar in the hotel and the walk from the strip although only short was not on a footpath and down the side of another building. All in all we would definitely book again. This is a timeshare hotel and you will be asked to attend a meeting/presentation on behalf of Diamond International Resorts. If you are not interested, politely decline as we did. There were couples/families being showed round the hotels facilities many times a day which is perhaps why they don't have a bar ie; so as to retain the air of calm and order?
Excellent trip and lovely hotel with free underground parking.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank YorkshireKittylou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Polo Towers Suites, responded to this review, May 24, 2013
Thank you for sharing your thoughts about your recent stay here at Polo Towers Suites and Villas. We were definitely pleased to read that our accommodations, amenities, and location exceeded your expectations based on the costs for your stay. Due to the logistics and requirements required to operate a bar legally in the state of Nevada, we do not currently operate one here in the resort; however, there are several bars located within walking distance of our resort. Yes, you are correct in stating that attending a sales presentation is not required as long as it is not part of your stay requirements. Your recommendation is sincerely appreciated. We look forward to being able to accommodate you again in the near future.
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Rating summary
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  • Sleep Quality
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  • Service
  • Value
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Traveler tips help you choose the right room.   Room tips (642)
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Fleming Island, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 21, 2013

I booked this hotel as I was meeting a friend & her family in Vegas who were staying at another more expensive hotel. Polo Towers was reasonably priced & is located on the Strip so everything is within walking distance. The room itself was very basic & nothing fancy, but if you're out sight seeing then you only need the room to sleep in. The room was not very well sound proofed & the bed was a fold out sofa that was on wooden supports rather than its original metal, so it was set up permanently & there were random sofa cushions around the room. Overall, I would stay here again as it is cheap & in a good location.

  • Stayed April 2013, traveled solo
    • Value
    • Location
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Helpful?
1 Thank littlesaz3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
57 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed May 21, 2013

I found this hotel via an Expedia Travel Deal I bought as part of a birthday trip to Vegas for a group of 5 people. We got booked for room 4309 & 4309A in Tower III, 4th floor. We flew into Vegas, therefore, arrived very early in the morning. Staff were friendly and professional, they even had a welcome package for guests, which is primarily, coupons and reading material regarding things to do in Vegas. I did not get a sales pitch, as other customers have complained about, which I truly appreciate. We were not able to get the early check-in we were hoping for, but we were able to check-in our luggage so we could wander around to the surrounding hotel/casinos, comfortably, without having to drag our luggage around with us. The hotel staff, did call us about 2:30pm to allow us to check-in before their standard 4pm check-in time.Which gave us time to nap and relax before hitting the night scene, at no extra charge.

The room itself was better than what I was expecting, (size wise & layout,) in fact it's like a mini-apartment, fully equipped with a small kitchen in the main room with a stove, coffeemaker, full size refrigerator, microwave, pots, wineglasses, cutlery, and a dishwasher. The adjacent suite has a miniature kitchenette with a mini microwave, small sink, and mini-fridge. The master bedroom has a very comfortable king size bed that shares a nice size bathroom with a good sized hot-tub, and two sinks/mirrors facing each other. The suite also has its own smaller bathroom with sink and shower only. The room was very clean and there were plenty of clean towels, which I really appreciated. There are three mini closets, one in the master bedroom, one in the hallway, and one in the suite. The suite has a sofa bed that looked quite comfortable and was already set up for us when we arrived. There is a second sofa and full-size murphy bed in the living room. The only downside of the latter is that in order to use the murphy bed, one must rearrange the furniture, including the dining table if you want walking space while the murphy bed is in use. Over the dining table is a chandelier, which became quite a dangerous thing after we had to move the table to use the murphy bed because everyone in our group ended up hitting their head on the light fixture (more than once;) therefore, this fixture should be completely removed or raised a few inches higher. There is a flat screen television in each of the rooms. There are, what i think is two balconies, one ample sized one in the suite, which throws off the entire set up since the suite is quite small, and the master bedroom that is bigger, has a very small balcony that barely fits two people, standing. The hotel has a rooftop pool, which is nice; however, the pool area is very small for the size of the hotel. On a hot Vegas day, it hardly caters to more than 50 people. I do think they should add a second pool area, maybe at ground level, just to accommodate more customers on a hot day.


I really like that the hotel is in the center of the strip, but not fully on the strip, just behind the mini shopping center that houses the McDonald's & Fatburger, just a 5 minute walk away from the MGM, Planet Hollywood, and across from the New York New York, Arias, and Cosmopolitan. Approximately a 15 minute walk to Hooters& the Tropicana, at a slow pace. I LOVE that this hotel does not have a casino, primarily because it does not stink of cigar smoke and you also don't have all the noise from the hustle and bustle of the casino activity, which makes it more tranquil and relaxed. However, I'm not much of a gambler. On the other hand, my gambling friends, did not like that the hotel has no casino. It also does not an on site restaurant/eatery nor complimentary anything, compared to the other hotels,this does make it feel like your business is not much appreciated.

My main complaints about this room is that the AC would turn off/on all day and night and rattled A LOT, and very loudly, which was very ANNOYING and made it impossible to relax and get a good night sleep. We tried turning it off, but were unsuccessful. Also, the mesh door in the balcony of the master bedroom was busted, which really sucked because we could not sleep with the door open to allow fresh air into the room. Also, the window in the living room had no screen panel, so it was scary to even open the window, specially if you take children, do not open the window as it is dangerous, and an accident waiting to happen.

Overall, I would return to this hotel, but I would double check the AC for annoying rattlings. We were 5 people, but I think this easily caters to 6-8 people relatively comfortable.

  • Stayed May 2013, traveled with friends
    • Value
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Helpful?
3 Thank aztkdiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hillsboro, Oregon
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed May 12, 2013

First time staying somewhere other than a casino / hotel and was happy with the choice. Room was very nice and equipped with everything I needed - pretty much a furnished 1 bedroom apartment with blender, microwave, stove, silverware, plates, glasses etc.- just like a real kitchen! Unfortunately didn't get a room with much of a view but they do have some. Probably better off going through hotel directly to get a better choice of rooms with views of the strip etc. Had a small problem with toilet running but was overall very happy and will probably be back. Warning: they are gonna try and sell you a timeshare. Pool and hot tub on roof were nice too - plus nobody frisking you to make sure your not smuggling in a drink instead of buying their 12 dollar drinks at the pool. Don't have to walk 10 minutes through casino to get to strip from room either.

Room Tip: Some have nice views, others have pretty much none.
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank Matthewwarren51907
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Polo Towers Suites, responded to this review, May 18, 2013
We are glad to learn that you have found everything you needed in your accommodation and that you were satisfied with the service we delivered to you during your stay. We are relieved to read that although there appear to have been some issues with the bathroom, this was soon rectified. We hope this will not be your last visit to our resort as we are looking forward to seeing you again!
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Wildomar, California
Level Contributor
220 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed May 8, 2013

Love the layout of the rooms, and so up-to-date! Near to MANY cool things on the strip. Great kitchen amenities. COMFY beds! Clean property. Gotta watch for the driveway entrance though. LOVE Diamond Resort properties.

Room Tip: Ask for a strip view room
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  • Stayed September 2012, traveled solo
    • Value
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Helpful?
1 Thank fionaruidh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
Level Contributor
71 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 8, 2013 via mobile

Good location. Bad signage for the hotel entrance as well as parking. We told them two months in advance we were coming for our anniversary .... And they put us in a handicap room (including a strobe light "doorbell" at 11pm when the staff rings because it doesnt show anyone has checked into your room. I assure you we are in this room .... And sleeping.) Really? Nothing says romance like a handicap room. I don't expect anything extravagant from a hotel but if you are staying there for a birthday or anniversary, it won't kill them to give you a complimentary bottle of wine or box of chocolate.... Especially if they are going to push for you to do their timeshare presentation. You give me a handicap room and don't do anything for your guests but you want me to waste two hours with your presentation? Uh no!

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Alwaysmiling43062
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Polo Towers Suites, responded to this review, May 12, 2013
We are truly concerned reading your comments following your recent stay with us - it is really important to us to ensure that all our guests requests are personally tended to and we are sorry that we did not meet your expectations, especially on such an important occasion. We hope that one day we will be able to show you that we can do much better and should you wish to contact us directly and advise us regarding the details of your reservation we will be able to investigate this occurrence. We wish you all the best on your future travels.
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Layton, Utah
Level Contributor
142 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed May 7, 2013

We stayed in a 1 bedroom at the Polo Towers for 7 nights. The room was clean, the bed comfortable, large screen tv in the living room, clean towels and bed made every day, and decent service. Nice and clean pool is on the roof and they provide towels. Right next to the strip, so we were able to walk to most of the casinos. Parking lot was well lit and we never had a problem finding a spot. Easy check-in and check-out. I know that some have complained about the "alley" you have to walk down to get to the hotel, but we didn't think it was a problem. They did try to get us to take an ownership tour - but we just graciously declined. Would definitely stay here again.

Room Tip: The one bedroom units are large and having a kitchen is nice.
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nicole W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Polo Towers Suites

Property: Polo Towers Suites
Address: 3745 Las Vegas Boulevard South, Las Vegas, NV 89109-4308 (Formerly Polo Towers Villas)
Location: United States > Nevada > Las Vegas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#60 Family Hotel in Las Vegas
#69 Romantic Hotel in Las Vegas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Polo Towers Suites 3.5*
Number of rooms: 829
Official Description (provided by the hotel):
The best way to experience Las Vegas is to stay in the heart of the action. There is only one boulevard where you can find non-stop action and excitement here, and that's the world famous Las Vegas Strip. There is only one resort where you can find classic elegance and casual comfort during a stay in Las Vegas, and that's at Polo Towers Suites. Las Vegas is a destination spot for travelers from around the world who come to experience the sights, sounds, casino action, top notch shows, superior shopping, dining, golfing and even family fun-filled adventures. You, too, can plan a trip that will be as remarkable as it is memorable. A Peek at Polo Towers Suites Located in the heart of the Las Vegas Strip, Polo Towers Suites promises and delivers the best accommodations. You will enjoy the lavish resort-style amenities within your room and on the exterior as well. From the pool to the fitness center, you will find ways to stay active, or simply unwind. Get the best service from the staff and the most useful information about the area from our Concierge. You may even want to pamper yourself at the spa or with the personal massage services. You will have everything you need in your magnificent suite. Style, elegance and comfort await you and your family. The spacious rooms will be the perfect place for you to kick back after a day of shopping or evening of gambling. Alternatively, you may want to simply take in the spectacular evening views of the lights of Las Vegas from your secluded balcony or terrace. Not to mention, you will enjoy easy access to world-class casinos, shopping, entertainment and attractions. Hitting the Town Las Vegas Style Enjoy the luxury of coming and going as you please, to one of the world's best action packed, scenic cities. There is never a shortage of things to see and do, and you will be right in the middle of it all. Take comfort in knowing you can spend the day shopping and return your purchases to your room, with ease, before heading out for the evening. You can enjoy dining at the best restaurants, gambling at the most famous casinos or taking in shows from some of the most famous names in the business. Our Concierge will help you arrange whatever you want, whether it is a night on the town or a family outing. With Polo Towers Suites, you won't be taking a gamble when it comes to finding the best resort to plan your trip around. ... more   less 
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Also Known As:
Polo Towers Villas Hotel Las Vegas
Polo Hotel Las Vegas
Polo Towers Las Vegas
Polo Towers Vegas
Polo Club Las Vegas
Polo Las Vegas

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