The rooms in the courtyard are seedy and we found cockroaches in the room. The hotel upgraded us to the tower after an hour and a half of red tape. The rooms were nicer (more like your standard hotel) but we found dirty towels behind the bathroom door. Then we had to call the front desk about an alarm going off forever in the next room.
We had purchased the room through Kayak.com, which didn't say anything about an additional $17 Service fee that the hotel charged upon checkout, even after the poor experience we had. When I complained, rather than refund the Service fee, they gave us free breakfast at the buffet, even though I said that we wouldn't have time to go to the buffet.
- Official Description (provided by the hotel):
- Unique hotel & casino designed to evoke the atmosphere of a turn-of-the century train station. ... more less
- Reservation Options:
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- Also Known As:
- Palace Station Hotel Las Vegas
- Palace Station Las Vegas