My fifth trip to Vegas after previous stays at various Strip locations. I elected to stay off the strip for a change. I booked 12 nights and was disappointed I was asked to pay extra 5.95 a night for 19th floor room... thought I may score a free upgrade for the extended stay. I did get the bar fridge for free as a consolation..
The hotel is old and tired but does a have a bit of character for that reason. I do not gamble at the tables but there was always a very good atmosphere when I was in the casino area.
Plenty of food choices and I was a fan of Big Al's Oyster Bar, Mexican, Chinese etc. Buffet was average but I do prefer my food fresh.
The shuttle service was excellent. I never had to wait any great length of time at Orleans or Ballys.
Housekeeping was very good and I made sure the boss new about the great job the lady did attending to my room (Maria I think). I do have a complaint though regarding the smell of the towels. I don't know if staff smoke around fresh laundry either that or no fragrance softener is used in the cleaning process. Even though all appeared fresh the smell was awful. Surprised no one else on here has commented about it.
A couple of other negatives... I copped some bed bug bites the first night...I had a solution with me that soon fixed that plus daily changes. My safe wasn't perfect and had to be handled a certain way before it would open and close properly. I had a problem once with the toilet not flushing but that was attended too shortly after I lodged my complaint.
Wi Fi wasn't the fastest but was fine for my requirements. Wi Fi was freely available in other areas of the casino and I found sports bet wi fi area very handy in the early hours if I wasn't in my room. The cafe area also has free wi fi.. very handy while you have your coffee and doughnut or light breakfast.
Small liquor store came in handy for a bottle of wine on two occasions and the chocolate shop also came in handy for satisfying my sweet tooth.
In general the staff I dealt with were very friendly particularly housekeeping.
In summary you get what you pay for at this hotel. Obviously it is no Venetian but you don't expect anything like that for the fee. Compared to all casino hotelsI would rate it as average ( I didn't expect anything more) but for the vintage feel and value I rated it very good.
Another tip folks.. October is a brilliant time to go to Vegas. I experienced perfect weather and hardly any queues.
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- Also Known As:
- The Orleans Hotel Las Vegas
- The Orleans Hotel And Casino
- Orleans Las Vegas
- Orleans Hotel Las Vegas
- Orleans Hotel Casino
- New Orleans Hotel Las Vegas
- Las Vegas Orleans Hotel