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“Great first time in Vegas!”

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New York - New York Hotel and Casino
Ranked #53 of 263 Hotels in Las Vegas
Certificate of Excellence
GreenLeadersGold level
Reviewed May 2, 2014

My Husband and I had a great stay here. The service we received was amazing! Marietta at the front desk was amazing and so friendly we loved her along with Stephanie at the Concierge desk. They both helped us tremendously. We reserved our spa suite with MLife.com only complaint about room was that we were on the 4th floor and we looked out our window to a wall. And no coffee in the room was another thing. Other than that it was great. So many meal options too. You would never have to leave if you didn't want. Would stay here again.

  • Stayed: April 2014, traveled as a couple
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Thank marlee24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Guest Relations Manager at New York - New York Hotel and Casino, responded to this reviewResponded May 5, 2014

Dear marlee24,

Thanks so much for identifying the great service Marietta and Stephanie provided you during your stay. We’ll be sure to pass along your generous commendations, so both staff members can be recognized further. Although we regret that your room view wasn’t optimal, we’ll do our best to find you something on a higher floor next time. Please, hurry back!

Sincerely,

Lori P.

Guest Relations Manager
New York-New York Hotel & Casino
GuestServices@nynyvegas.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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7,709 - 7,715 of 16,660 reviews

Reviewed May 2, 2014

Always a wonderful trip to Vegas staying here. Fun atmosphere inside the Casino/Restaurant area. Great location on the strip, within walking distance of many area Casinos and attractions. Have stayed at many different resorts in Vegas, and always come back here. Very satisfied, had a wonderful time!

  • Stayed: April 2014, traveled as a couple
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Thank patty f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Guest Relations Manager at New York - New York Hotel and Casino, responded to this reviewResponded May 5, 2014

Dear pkf69,

We’re always happy to see you back here at New York-New York! With our laid back atmosphere, ideal location, and attentive property staff, there’s always a reason to visit the Big Apple. We hope to see you again soon!

Sincerely,

Lori P.

Guest Relations Manager
New York-New York Hotel & Casino
GuestServices@nynyvegas.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 2, 2014

On arrival we had no issues checking in. We had been emailing prior to our trip to nyny and received replies every time from front desk. The hotel is huge.. pictures and tv programmes do not do these places Any justice..I was in awe of the great attention to detail, the sights, the sounds, everything! ! I don't agree that staff were unfriendly . We had no issues with staff or Waitress service. . This place is massive and it takes a little time for the poor waitress to get round everyone! When you check in go to the players lounge and get your M card. This card can be used at all hotels. You use it when playing the slots, buying tickets, and alcohol etc etc.. This card is free and you get great discounts on everything. ( we saved$100 off a cirque show! Vegas can be as expensive as you want it to be. . We did really good on the slots so we actually came home with money. . And by the way. . This is vegas people .. Not some country market where you complain about prices ..jeeze if you haven't got $50 to pay to get your cake cut in vegas you're in the wrong place! ! I was really sceptical about vegas but I absolutely loved. I definitely recommend. Go on. .. Have fun! !!

  • Stayed: April 2014
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Thank mrsCurr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Guest Relations Manager at New York - New York Hotel and Casino, responded to this reviewResponded May 5, 2014

Dear mrsCurr,

It looks like your first visit to Las Vegas definitely won’t be your last! We were happy to play a part in all the positive memories and experiences you had here on property, and look forward to hosting you again in the future.

Sincerely,

Lori P.

Guest Relations Manager
New York-New York Hotel & Casino
GuestServices@nynyvegas.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 2, 2014

Spent 4 nights here. Massive hotel but easy to get around. Loved the hotel, well priced and the facilities are awesome. Loved the restaurants, first class steak restaurant and loved the coffee at the cafe and not forgetting the $16 steak and crab legs. Loved the hotel it was clean and in a great location.

  • Stayed: July 2013, traveled with friends
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Thank BelindaGal73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Guest Relations Manager at New York - New York Hotel and Casino, responded to this reviewResponded May 5, 2014

Dear BelindaGal73,

Congrats on the birthday milestone! We were thrilled you selected us as the backdrop for such a special occasion, and had a great time in The City That Never Sleeps. With world famous restaurants like Gallagher’s Steakhouse, reasonable room rates, and a property staff dedicated to your total satisfaction, New York-New York is the very definition of exceptional hospitality. Thank you for staying with us, and please don’t hesitate to return again whenever possible.

Sincerely,

Lori P.

Guest Relations Manager
New York-New York Hotel & Casino
GuestServices@nynyvegas.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 2, 2014

The room we had was great,a corner one with windows all the way round.We were facing the MGM on the front and Excaliber on the side.Because we were on the tenth floor we was just about level with the top of roller coaster so it didn't bother us too much when the coaster was running.A word of warning though, the days of cheap beers in Vegas is over,unless your prepared to sit on the machines and wait for a waitress to come round when it suits her.$16 for two Buds!Plus tip! I know there's entertainment on but isn't that a bit steep even for vegas.We walked down the strip to the Casino Royal where they were selling $1 Michelobs and $1.75 Buds and also won $800 on the Wheel of Fortune.I think New York New York are ripping people off.

Room Tip: Try to get a high floor on the front above the coaster.
  • Stayed: April 2014, traveled as a couple
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Thank stephen a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Guest Relations Manager at New York - New York Hotel and Casino, responded to this reviewResponded May 5, 2014

Dear Stephen A,

Although we’re pleased to know you enjoyed your room assignment, we regret if our pricing structure for alcoholic beverages in certain parts of the property fell short of expectations. Thank you for bringing your concerns to our attention. It is only through honest observations from previous guests of New York-New York that we can accurately understand public sentiment.

Sincerely,

Lori P.

Guest Relations Manager
New York-New York Hotel & Casino
GuestServices@nynyvegas.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 1, 2014

Great service from checking in to checking out, the room was very clean and comfortable, the staff was very helpful and pleasant, the games were easy to understand and the denomination was from a penny and up. The hostess were very polite and the service was fast.







  • Stayed: April 2014, traveled with family
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1  Thank Verna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Guest Relations Manager at New York - New York Hotel and Casino, responded to this reviewResponded May 5, 2014

Dear Verna H,

From the moment they set foot on property, guests of New York-New York are treated to the finest services, amenities, and entertainment available along the Las Vegas Strip. We appreciate the positive feedback, and look forward to hosting you again sometime soon.

Sincerely,

Lori P.

Guest Relations Manager
New York-New York Hotel & Casino
GuestServices@nynyvegas.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 1, 2014

The trip into Vegas was a little less than spectacular. I had also stayed the previous night at another hotel/casino, which turned out to be a bad idea. By the time I got here, I was not in the best mood. Check-in was taking a bit longer than I would have liked, and the screaming child behind me didn't help. The lady behind the counter sensed my annoyance and was kind enough to comp the resort fee and gave me an upper floor upgrade. Good start.

The room is compact, but doesn't lose any amenities. It was very clean and comfortable with a strip view.

Self-parking is convenient and easy to get in to and out of.

It actually annoyed me a bit that I wasn't able to stay there on my next trip to Vegas. (Next time for sure.)

Room Tip: Try to get an upper level strip view if possible.
  • Stayed: September 2013, traveled with friends
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Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Guest Relations Manager at New York - New York Hotel and Casino, responded to this reviewResponded May 5, 2014

Dear Mike B,

Although we regret the rough start to your trip, we’re glad our staff could turn things around for you. We are grateful for your patronage, and hope you’ll continue to visit New York-New York in the future.

Sincerely,

Lori P.

Guest Relations Manager
New York-New York Hotel & Casino
GuestServices@nynyvegas.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about New York - New York Hotel and Casino

Address: 3790 Las Vegas Boulevard South, Las Vegas, NV 89109-4338
Phone Number:
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Green Hotel in Las Vegas
#22 Casino Hotel in Las Vegas
#24 Luxury Hotel in Las Vegas
#25 Spa Hotel in Las Vegas
#31 Family Hotel in Las Vegas
#35 Romantic Hotel in Las Vegas
#42 Business Hotel in Las Vegas
Price Range: $102 - $373 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — New York - New York Hotel and Casino 4*
Number of rooms: 2024
Reservation Options:
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Also Known As:
New York - New York Hotel Las Vegas
New York Resort
New York Las Vegas
New York New York Las Vegas
Ny Casino
New York Hotel Las Vegas

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