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“Great Location”

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New York - New York Hotel and Casino
Ranked #52 of 263 Hotels in Las Vegas
Certificate of Excellence
GreenLeadersGold level
Reviewed November 1, 2013

We arrived close to midnight and there was no line up to check in. Our room was ready for us. They did offer us an upgrade for extra money, but we declined. We stayed in a spa suite on the 19th floor. We had a view of the mountains, roller coaster and could see a small piece of the strip. The view was beautiful. The room was marked as non-smoking, however the first thing we smelled was cigarette smoke upon entering. It did not bother us, but I did report it to the front desk as we did not want to be charged for something that was not us. The spa suite is very spacious and the tub is a nice way to relax. Next time, I think we will stay with the basic room as we did not spend much time in our room to enjoy the amenities. We were not early risers and so we loved having the Dennys all day breakfast across the street. The maid was awesome and made us feel welcome and was super friendly!

Room Tip: Spa suite is a nice touch if you plan on having some down time.
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  • Stayed: October 2013, traveled as a couple
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1  Thank 99Fifi99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jane R, Guest Relations Manager at New York - New York Hotel and Casino, responded to this reviewResponded November 29, 2013

Thank you for sharing your detailed feedback with us here at New York New York! It is great to see that you enjoyed the view from your Spa Suite. Our staff works hard to provide great service to our guests. Your kind words regarding the Housekeeping employee will be passed along to our management team so they can receive proper recognition. We truly hope you will visit us again in the near future!
Best Regards,
Lauren Dowell
Guest Relations
GuestServices@nynyvegas.com

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8,584 - 8,590 of 16,773 reviews

Reviewed November 1, 2013

Stayed 4 night in the least expensive Park Ave rooms. We checked in earlier in the afternoon and even though are rooms were not ready, we beat the long lines at for those who waited until the 3pm check in. They held our luggage and we just called later at our convenience to get our room number. We went with two other couples and they accommodated all of us on the same floor. Surprisingly even though we all got the Park Ave. room each were slightly different in size and décor. Room were very clean and comfortable (still trying to find their awesome pillows). Our room in particular, due to the smaller size, lacked a desk and a second lounge chair compared to the other rooms. We didn't have problem since we weren't going to spend a lot of time in the room, but one other issue didn't thrill me. The view from our window was essentially the side of a building. It wasn't until you walked up to the window and looked left past the façade could you see the Strip. This made our room somewhat darker too in the daytime. Once again, not a big to-do, but the next morning I decided it could not hurt to ask for a room change. They we very accommodating, and while they we couldn't get into another room till the afternoon, the new room I got was the largest of our groups and had windows covering two walls with a great view of the Strip. I now I had the 'party room'. Nice Job NY NY!

We really enjoyed Casio for the variety of bars and places to eat. Our favorite being the Nine Fine Irishmen. Breakfast was an easy task in the am. Either being a fast sit down or a quick bagel and coffee for the room at one of the many shops.

We've stayed at the MGM during a prior visit and had just as much fun here at New York New York. The hotel is definitely smaller than MGM and lacks MGM's fabulous pool but, for the price and the experience, this place was fantastic !

Room Tip: Ask for non-smoking, higher floor, corner room with a view of the strip.
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  • Stayed: September 2013, traveled with friends
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2  Thank kandlsheen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jane R, Guest Relations Manager at New York - New York Hotel and Casino, responded to this reviewResponded November 8, 2013

Thank you for the 5 star review on New York New York! We are so happy to hear that you did not have to wait in line to check into your room and that our Front Desk was able to put you and your friends on the same floor. Our housekeeping staff works hard to provide the highest level of cleanliness in our guest rooms and your kind words confirm their efforts. It is wonderful to hear that we were able to accommodate your room request by providing you with a better room for your stay. Nine Fine Irishmen constantly receives rave reviews so it is great to see that you were able to enjoy the food and environment there. Thank you again for taking the time to share your experience with us and we look forward to welcoming you back again in the near future!
Best Regards,
Lauren Dowell
Guest Relations
GuestServices@nynyvegas.com

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Reviewed November 1, 2013

I always stay at NYNY at least 4 times a year and have met the most incredible staff - they are now my close friends, and I would recommend this hotel as one of the best on the strip. NYNY staff is always willing to assist and treat people as part of a family environment - they are very down to earth people like you and I. The rooms and food are excellent - so many varieties, I rarely leave the hotel to eat anywhere else! The comps and rewards typically pay for the meals! NYNY is in a perfect location - where all the excitement and events are close in proximity. Most of all - the exectutive staff ROCKS!!

  • Stayed: October 2013, traveled as a couple
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Thank Carol S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jane R, Guest Relations Manager at New York - New York Hotel and Casino, responded to this reviewResponded November 29, 2013

Thank you for the 5 star review on New York New York! It is great to see that you had a wonderful get away with your husband! Our staff holds guest service to the highest standard and we are ecstatic to hear that they have become close friends when visiting us. It sounds like you were able to enjoy many of the restaurants and entertainment options that our property has to offer. We would like to sincerely thank you for your loyalty and truly hope you come back and see us soon!
Best Regards,
Lauren Dowell
Guest Relations
GuestServices@nynyvegas.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 1, 2013

The room we had was great. we thought the food from room service was good as well with the exception I thought the beer we ordered was high. The only thing I would like to see is more dollar machines, I found myself playing the same ones over and over.

  • Stayed: October 2013, traveled with family
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Thank Patrick C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jane R, Guest Relations Manager at New York - New York Hotel and Casino, responded to this reviewResponded November 8, 2013

Thank you for taking the time to share your wonderful review with us here at New York New York! We are so thrilled to see that you enjoyed your stay. We have passed along your valued feedback regarding the slot machines as it allows us to reevaluate some of our practices. We truly hope to welcome you back again soon!
Best Regards,
Lauren Dowell
Guest Relations
GuestServices@nynyvegas.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 1, 2013

Received excellent customer service. Did not have to wait to check in. Was upgraded to a larger room and one close to the elevator. Front desk was very helpful with any requests I had during my stay. Looking forward to staying there again when I go in November.

Stayed: September 2013, traveled as a couple
Thank Eric B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jane R, Guest Relations Manager at New York - New York Hotel and Casino, responded to this reviewResponded November 29, 2013

Thank you for the wonderful review on New York New York! We are so happy to see that you received excellent customer service during your stay. We have passed along your comments regarding our Front Desk team to the proper department so they can be recognized for their efforts. We look forward to welcoming you back again soon!
Best Regards,
Lauren Dowell
Guest Relations
GuestServices@nynyvegas.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 31, 2013

I stayed at this hotel for 3 days it was clean.

Rooms where spacious. You need to try the roller coster on the roof of he building.

I would return to this hotel again. What can I say I still had money in my pocket when I hit the road trip so things where not to bad :-) ENJOY

  • Stayed: December 2012, traveled with family
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Thank Gaj1602
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jane R, Guest Relations Manager at New York - New York Hotel and Casino, responded to this reviewResponded November 1, 2013

Thank you for the 4 star review! We are so excited to see that you found your room to be spacious and clean during your stay. The roller coaster is a great attraction so we are happy to see that you would recommend it! We would like to thank you for your loyalty and we look forward to seeing you again soon!
Best Regards,
Lauren Dowell
Guest Relations
GuestServices@nynyvegas.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 31, 2013

Lots of places to eat. Lots of slots to play. Live music at several of the bars/restaurants in the casino. Good location on the strip, very convenient. We did a lot of walking getting to and from the monorail (not so convenient). Would recommend.

Room Tip: Book through MLife to get the best rates.
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Stayed: October 2013, traveled with friends
Thank Chris R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jane R, Guest Relations Manager at New York - New York Hotel and Casino, responded to this reviewResponded November 29, 2013

Thank you for taking the time to share your recent experience with us! New York New York works hard to provide our guests with a wide variety of eateries and entertainment options so we are thrilled to see that you enjoyed some of them! Thank you for recommending us and we truly hope to see you again soon!
Best Regards,
Lauren Dowell
Guest Relations
GuestServices@nynyvegas.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about New York - New York Hotel and Casino

Address: 3790 Las Vegas Boulevard South, Las Vegas, NV 89109-4338
Phone Number:
Location: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Green Hotel in Las Vegas
#21 Casino Hotel in Las Vegas
#24 Luxury Hotel in Las Vegas
#25 Spa Hotel in Las Vegas
#31 Family Hotel in Las Vegas
#35 Romantic Hotel in Las Vegas
#42 Business Hotel in Las Vegas
Price Range: $97 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — New York - New York Hotel and Casino 4*
Number of rooms: 2024
Reservation Options:
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Also Known As:
New York - New York Hotel Las Vegas
New York Resort
New York Las Vegas
New York New York Las Vegas
Ny Casino
New York Hotel Las Vegas

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